We arrived at The Hills Hotel on July 14, staying for 7 days. I read the reviews, herd they had done some renovations, noted they advertised free WiFi and thought this would be okay. For starters, the grounds are well taken care of and the lobby is lovely, but they forgot to renovate the rooms. The carpet, furniture, drapes are need an update. The bathroom is in terrible shape. The WiFi didn't work for two days, the televsion had limited channels (they are working on it) was what we heard during our stay. The dining room was very good and the serving staff very friendly. The staff had the front desk were very nice, but that didn't make up for the condition of the room. We were lucky we had an inside room. Friends had an outside room facing the highway and they found the noise dreadful.There was a pool & exercise room, but no spa. The A/C did not work very well and during the night you had a choice of a very warm room or a fan located across from the bed blowing all night.
- Official Description (provided by the hotel):
- The Hills Hotel, an Ascend Collection Hotel, is a full service boutique hotel located in beautiful Laguna Hills. We are proud to be among Orange County's top premiere hotels, offering access to some of California's most magnificent beaches, shopping, nightlife, fine dining and deep sea fishing. At The Hills Hotel, we are known for our unique service and accommodating staff that are always willing to go above and beyond to serve our guests. Whether you are traveling to Laguna Hills for business or pleasure, individually or with your entire family, you will find a world of comfort and convenient amenities here. Now, it's your turn to Meet, Play, and Relax at The Hills Hotel! ... more less
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- Also Known As:
- The Hills Hotel, An Ascend Collection By Choice Hotel Laguna Hills
- Holiday Inn Laguna Hills
- Laguna Hills Holiday Inn