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“Average Marriott on the freeway and close to John Wayne airport”

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Courtyard Laguna Hills Irvine Spectrum/Orange County
Ranked #3 of 4 Hotels in Laguna Hills
Denver, Colorado
Level Contributor
95 reviews
82 hotel reviews
common_n_hotel_reviews_1bd8 83 helpful votes
“Average Marriott on the freeway and close to John Wayne airport”
3 of 5 bubbles Reviewed August 20, 2012

As far as business hotels go, this one does the job and is close to anything in Irvine you might need. The rooms are ok, bathrooms are dated, and any rooms facing the freeway side will be noisy. The pool area is quite nice though, and the lobby looks rennovated and modern. They really need to do something about the bathrooms in the rooms though, which just don't fit with Marriotts in general or the rest of the hotel. A couple of miles down the road is Laguna Hills Mall, which has a lot of restaurants and shops. Just make a right out of the parking lot and keep going until it is on your right. The driving around there is very confusing and it's easy to get caught up in a bunch of U-turns, trying to find your way around.

Room Tip: Do not face the front, which is the freeway side
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  • Stayed July 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
1 Thank Mnree7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MarcSchlesinger, General Manager at Courtyard Laguna Hills Irvine Spectrum/Orange County, responded to this review, August 22, 2012
Thank you so much for taking time to review our hotel. Thank you also for noticing all the work we have done in renovating the property, we have been getting a lot of great comments about the Bistro and Go Board. During the renovation we did update the bathrooms with new flooring as well as new shower heads, lighting, commodes and artwork to match the most current Courtyard specifications. All of of our rooms are equipped with quadruple paned glass however we do have rooms on the backside of the hotel for those who are very sensitive to noise. The next time you come out I suggest you also try heading to the Irvine Spectrum Entertainment Center which is only two miles away and has over 30 restaurants and bars as well as well as major shopping venues and the Improv comedy club. Thank you again for choosing to stay with us and we hope to see you back soon.
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173 reviews from our community

Traveler rating
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    38
    10
    12
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41
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (34)
Date | Rating
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English first
Victorville, California
Level Contributor
27 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 bubbles Reviewed July 29, 2012

Spent last night at this hotel after a wedding in the area. Very nice hotel and welcoming place to come in late. Rooms have been redone as this hotel is older. However, everything is very nice. Lobby is comfortable and the bistro is very clean with good selections. Front desk staff were friendly and helpful. We were in a room with 2 double beds. Good beds as Marriott promises. Used our rewards points and this was great. Made a reservation while on the way to the wedding and everything was in order when we arrived at the hotel late in the evening. This is very appreciated when coming in late and ready to relax. Highly recommended....

Room Tip: air conditioners are noisy but windows open so you can cool the room with near- ocean air while slee...
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  • Stayed July 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank redshoes50
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MarcSchlesinger, General Manager at Courtyard Laguna Hills Irvine Spectrum/Orange County, responded to this review, July 31, 2012
Thank you so much for you review, we are so happy that you enjoyed your stay. We hope that you had a great time at the wedding . We appreciate your business and look forward to seeing you again in the future.
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Minneapolis, Minnesota
Level Contributor
28 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 bubbles Reviewed June 23, 2012

Ive stayed at this hotel four times when I've traveled out to sunny southern CA. Each time have had wonderful service, clean accommodations, excellent price, and great location!! Couldn't be more happier!!

Stayed February 2012, traveled with friends
Helpful?
1 Thank imtigg2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, General Manager at Courtyard Laguna Hills Irvine Spectrum/Orange County, responded to this review, June 25, 2012
Thank you so much for your review. Our goal is to make sure each guests comes away with the same feeling that you had. Thank you for choosing our hotel and we look forward to seeing you on your next trip to sunny So Cal!
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Palm Desert, CA
Level Contributor
42 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 bubbles Reviewed June 17, 2012

After reading prior reviews I booked a room with cautious optimism, not expecting much for the reasonable price of $92 senior rate.
Because of previous reviewer complaints of freeway noise, I requested a room away from the freeway side and hoped for the best. We got the best.
We had no noise from the freeway; the hotel had an almost new feel, with a courteous and helpful front desk, comfortable bed and bedding, and a tub shower w/ a fabulous shower head.
There was a girls softball team staying on the same floor who were a bit noisy in the hall, but we just used the fan setting on the thermostat to block out the noise, and slept quite peacefully.
We enjoyed our stay and plan to use this hotel again when we're in the area.

  • Stayed June 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank 2BizzyTravlin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jmsch344, General Manager at Courtyard Laguna Hills Irvine Spectrum/Orange County, responded to this review, June 19, 2012
I am so pleased to hear that you enjoyed your stay. Thank you so much for choosing our hotel and we look forward to seeing you again very soon.
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New York
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed May 7, 2012

Great staff, I checked in late Friday and was quickly and pleasantly checked in.
Remodeled lobby looks fantastic, now includes a bistro, starbucks, and plenty of furniture.
Room was just a pictured in photos. Beautiful, clean. No problems.

Only thing they could improve on is high speed internet.
They have free wifi but it is painfully sloooooooooow.

Room Tip: Great staff, I checked in late Friday and was quickly and pleasantly checked in. Remodeled lobby lo...
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  • Stayed April 2012, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Mr Z
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jmsch344, General Manager at Courtyard Laguna Hills Irvine Spectrum/Orange County, responded to this review, May 14, 2012
Thank you so much for your nice remarks. I also wanted to let you know that we have just upgraded our wireless internet to a much faster service.
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lake forest
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed April 27, 2012

My family was in town, unfortunately for a funeral, and the staff at the Laguna Hills Courtyard was so kind to them. I was so happy to hear that they all were well taken care of and were told if they needed anything to let the front staff know and it would get done. We all meet one morning for breakfast at the hotel and it was wonderful. Oh and the kids loved the pool too!
Recently, my husband and I stayed there while our house was being tented and I love the new upgraded wifi and the new bistro area. Thanks for making our staff so easy and comfortable. I was already stressed about the house, but soon relaxed when I saw how I was going to be taken care of at the Courtyard.

  • Stayed June 2011, traveled with family
    • Value
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    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Wendie P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jmsch344, General Manager at Courtyard Laguna Hills Irvine Spectrum/Orange County, responded to this review, April 30, 2012
Thank you for your kind words,. I am glad we were able to make you and your family comfortable during these stressful times. We look forward to seeing you again in the future.
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Baltimore, Maryland
Level Contributor
22 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 bubbles Reviewed April 24, 2012

Nice place for a business trip. room was clean and stylish. lobby is a nice place to hang out! I had a problem connecting my Mac to the wireless IBAHN system in my room and in the lobby. I had to get the help line number from the front desk and call. So all in all i wasted an hour trying to hook up.

  • Stayed April 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank I_am_reviewing_you
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jmsch344, General Manager at Courtyard Laguna Hills Irvine Spectrum/Orange County, responded to this review, April 30, 2012
I wanted to let you know that the problem you experienced on your Mac has been fixed. We also recently upgraded our Free High Speed Wireless Internet and it is now 300x faster than before with coverage throughout the hotel, even by the pool.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Courtyard Laguna Hills Irvine Spectrum/Orange County

Property: Courtyard Laguna Hills Irvine Spectrum/Orange County
Address: 23175 Avenida de La Carlota, Laguna Hills, CA 92653-1530
Phone Number:
Location: United States > California > Orange County > Laguna Hills
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 4 Hotels in Laguna Hills
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Courtyard Laguna Hills Irvine Spectrum/Orange County 3*
Number of rooms: 136
Official Description (provided by the hotel):
Located near the intersection of the 5 and 405 Freeways, the Courtyard Laguna Hills Hotel is right in the heart of the Orange County business center. We are perfectly situated minutes from dining and entertainment at the Irvine Spectrum and Irvine Meadows Amphitheater, as well as only 50 miles from both Los Angeles and San Diego. At our hotel near the Irvine Spectrum, experience our reinvented lobby, featuring The Bistro-Eat. Drink. Connect.(R), which serves Starbucks coffee and where you can enjoy a full meal with cocktails in the evening, or grab something light to go. Stay connected in our Laguna Hills hotel lobby with free Wi-Fi and our interactive GoBoard(R) technology, providing up-to-date news, weather and local information. Guests at our hotel near Irvine, CA appreciate our smartly redesigned rooms that provide the optimal mix of relaxation and flexible functionality. When downtime arises, soak up the sun at our outdoor pool and whirlpool. Guests can also enjoy free parking at our hotel. ... more   less 
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Also Known As:
Courtyard By Marriott Laguna Hills Irvine Spectrum/Orange County Hotel
Courtyard Laguna Hills
Laguna Hills Marriott
Laguna Hills Courtyard

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