I had booked a room for an overnight stay in August. I was not able to make the trip due to the fact I was in the hospital. I cancelled my reservation the day before and before 4PM. They still billed my credit card! Now I am getting the runaround from the hotel staff and their customer service is no help either. I finally got my bank to get involved.
Just from this experience alone, I will never stay at a Comfort Inn or any of their other hotels.
- Official Description (provided by the hotel):
- Newly designed rooms with two queen beds and all the modern conveniences in our Laguna Hills Hotel. ... more less
- Reservation Options:
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- Also Known As:
- Comfort Inn Irvine Spectrum Hotel Laguna Hills
- Comfort Inn Laguna Hills
- Laguna Hills Comfort Inn