My stay at the Comfort Inn Irvine was the worst hotel stay I have ever had. I arrived at the hotel at the correct check in time, but was told the room would not be ready for an hour. Two hours later, we were allowed to check in.
The bathroom was filthy. I could tell that somebody had used the restroom between the time it was cleaned and the time we checked in. The bathroom was falling apart. The air conditioner was also noisy.
There were construction workers repairing the hotel right outside of our room. They began work before 8AM and were very noisy.
I sent a detailed complaint to corporate Comfort Inn and received no response, although they decided to add me to their advertising mailing list.
- Official Description (provided by the hotel):
- Newly designed rooms with two queen beds and all the modern conveniences in our Laguna Hills Hotel. ... more less
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- Also Known As:
- Comfort Inn Irvine Spectrum Hotel Laguna Hills
- Comfort Inn Laguna Hills
- Laguna Hills Comfort Inn