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Jimmy_gimmejimmy
Los Angeles, California

Laguna Hills Lodge

5.0 of 5 bubblesReviewed Aug 27, 2019via mobile
Great place to stay! Nice and clean, great price! Big thanks to Charlie for making our experience on that next level! Also there are plenty of restaurants around if you want to go out also one of my favorite stores Total wine!!
Date of stay: August 2019
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
wjcpatpend, Owner at Laguna Hills Lodge, responded to this review
Responded Aug 29, 2019
Hello Jimmy: Thank you for your review and for your recognition of Charlie, he does a great job. We appreciate your feedback "...clean, great place!" We like Total Wine too. BTW, guest feedback is very positive on Chick-fil-A, In-N-Out Burger, BJs and Kings Fish House - lots of fun choices. We look forward to seeing you in the near future ^_^.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Reviewed August 22, 2019 via mobile

I live in the area and this hotel always looks so inviting. It’s in a busy part of town but always unavailable or costly. I got lucky and for a few dollars more than the Bates motel I stayed in just a few blocks away, I felt like I won the Lottery! There were two desk clerks on duty at 3pm when it was not busy. Myla was friendly and helpful. She explained the pre-authorization policy in detail so I knew what to expect. She also upgraded my room for free.
The room was in the same building as the breakfast room and facing away from the direct sunshine in the afternoon. I never had to use the room a/c. I was also able to see my car from my room window. I have a UV flashlight and I found the room and furnishings to be spotless. 6 pillows in actual linen covers, and the bed was just soft enough for my back and hips. Plenty of fluffy bath towels and shampoo amenities from Spain! Maid service was impeccable. Refrig and freezer looked new. Fabulous array of cable tv channels. Breakfast was basic—could use scrambled eggs and sausage as an improvement. Easy walking distance to new Farmer Boys, Chick Filet and Ricardos Mexican restaurant. The grounds are immaculate. Staff are always smiling and seem happy to work here.
The room location on the 2nd floor was too close to the downstairs generator which runs continuously and was the main source of noise. The room is soundproof but I could still hear the generator. Checkout was a breeze. I plan to return in 3 weeks for another 3-day stay. Highly, highly recommended!

Date of stay: August 2019
Trip type: Traveled on business
2  Thank dr_cherylc808
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
wjcpatpend, Owner at Laguna Hills Lodge, responded to this reviewResponded August 25, 2019

Thanks so much for your review and rating of 5 out of 5. We appreciate your comment "I have a UV flashlight and I found the room and furnishings to be spotless". As a family owned business we thank you for your business. BTW, since you live in the area we thought you would like to know that we have owned the Lodge since 1972, love the area ^_^.

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Reviewed August 22, 2019

This property offers comfortable and clean rooms in a central location. The staff is very friendly and that is the reason we come back. The hotel is surprisingly quiet, even though it is just off the main road. The grounds are pleasant and breakfast is adequate. A very good value for the area.

Date of stay: August 2019
2  Thank Mayatravels
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
wjcpatpend, Owner at Laguna Hills Lodge, responded to this reviewResponded August 25, 2019

Thanks so much for your review and feedback "...clean rooms....central location....staff is very friendly...". These three observations you made are the main reasons the Lodge has won the Trip Advisor Award of Excellence for eight years in a row. As a family owned business we thank you for your business! Please come back again soon ^_^.

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Reviewed August 21, 2019

The Laguna Hills Lodge is a great alternative to pricey places in nearby Laguna Beach. A little older, but very charming and very clean. Extremely comfortable beds! The hotel staff was very friendly and welcoming, and the continental breakfast offered a nice selection of bagels, croissants, etc. along with hard boiled eggs, fresh fruit and yogurt. We will definitely go back.

Date of stay: August 2019
Trip type: Traveled as a couple
2  Thank Marilyn C
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Bill Crawford, General Manager at Laguna Hills Lodge, responded to this reviewResponded July 10, 2020

Hi Marilyn: Thanks so much for your review rating of 5 out of 5! We are a short drive to Laguna Beach, and we do not have the beachfront prices. "Clean" is the #1 compliment we receive in guest reviews, "friendly staff" is #2. As a family owned business we thank you for your business! Please come back again soon ^_^.

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Reviewed August 16, 2019 via mobile

Wonderful place to stay, good price, nice grounds and quiet. Breakfast was good too, I would recommend a chair on balcony to enjoy the beautiful weather. Great location with lots of restaurants nearby

Date of stay: August 2019
Trip type: Traveled with family
2  Thank Diane G
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
wjcpatpend, Owner at Laguna Hills Lodge, responded to this reviewResponded August 25, 2019

Hi Diane: Thank you for your review. We appreciate your comments "Wonderful place to stay ...quiet...Great location". BTW, regarding your comment on lots of restaurants nearby, we have received a lot of positive feedback from guests on Kings Fish House, BJs, In-N-Out Burger, and Chick-fil-A. Thanks for staying with us ^_^. Please come back again soon.

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Reviewed August 11, 2019 via mobile

When my husband and I come for Pageant of the Masters, we always stay here. I've looked at other options but this place always stands out as the most comfortable, convenient and affordable place in the whole Laguna area. Jim at the front desk is always courteous and welcoming. We always get a King Garden View room which has a small balcony, fridge and microwave. The room is nicely decorated, with plantation shutters, an upgraded shower, and sitting area. The grounds are nicely landscaped, giving the lodge a secluded feel even though there is a shopping center just across the street. We'll likely stay here again.

Date of stay: August 2019
Trip type: Traveled as a couple
2  Thank TravelJournalerOne
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
wjcpatpend, Owner at Laguna Hills Lodge, responded to this reviewResponded August 13, 2019

Thank you for your review and comments "...this place stands out as the most comfortble, convenient and affordable place in the whole Laguna area." We appreciate all of the detail in your review. As a family owned business we thank you for your business! Enjoy your summer ^_^.

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