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Surf & Sand Resort
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Reviews (1,869)
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All reviewssplashes restauranttower roomthere is no air conditioningsound of the wavesprovide ear plugsceiling fanhigh tideocean frontthe pacific oceanturn down servicefalling asleepbeautiful resortbeautiful roomspecial occasionamazing locationthe ritzsouthern california
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Reviewed May 10, 2014

My wife and 11 year old son joined me for a four day stay. It was our first stay in the area and could not have been more relaxing. We stayed on the fourth floor and was fascinated by the sound of the ocean. It may be too much for some but was quite tranquil to us being from North Oakland County, MI. The food from room service was as good or better than actually in the restaurant. Our server set the table out on the balcony. Just was a splendid stay. We will absolutely be back to stay again this year I hope.

Room Tip: Lower room really has the fell of sleeping ON the ocean beach.
  • Stayed: May 2014, traveled with family
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Thank BIGBADERN
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 29, 2014

We have recently returned from five days in The Surf & Sand. We were originally allocated room 317 which I have to say along side room 318 must be the worst rooms in the hotel, so when you check in if you are given these rooms save yourself a journey. After complaining, they couldn't move us that night but did the following into The Tower block. It was like being in a different hotel - room was bigger, better furnished and the view was spectacular. The only complaint was that the sound proofing is really, really poor.... We were awoken by the couple next door 'rutting' like they were on a film set at 10.27pm, 1.20am and 4.46am. They then followed this with a lengthy dialogue. Clearly a newly formed relationship for obvious reasons. I appreciate it is relative but we could hear everything - having to explain to the children who woke and asked 'what's that noise' was challenging. They do provide you with complimentary ear plugs - not sure whether this is to block out the ocean or the neighbours. Overall great setting on the beach, great location, great service but expensive for what you get.

Stayed: April 2014, traveled with family
3  Thank Hettysaunt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 28, 2014

This would be our third visit to the resort in the past Year. We were at another hotel in Laguna Beach last year and were not satisfied with our accommodations or service on our first night there. My daughter and I went on a run and saw the Surf and Sand Resort , went in to check availability. They were wonder, did have availability and even allowed me to see the room they thought would suit our family. We loved it! Right on the beach, beautiful clean rooms and the amenities were just what we were looking for. The pool being right on the beach and the hotel it self not too large entices me. I have a 9 year old and felt very safe having her running back and forth from pool to beach. My teen agers loved it as well. The pool and beach staff were great! Always making sure we had our favorite space on the beach as they set up umbrellas , chairs and towels. They even have beach games games that we were able to use!!

Once we parked we used our car just once or twice. You are able to walk to shopping and restaurants easily and during the summertime there is a bus taking you up and down the PCH.
The use of the Spa was wonderful as well Shower after a day at the beach eliminating bringing sand back to the room, not to mention the wonderful spa services we got!!

We plan on returning this summer again and enjoy the beautiful beach and family time we are able to have. I recommend this resort to many of my friends and clients all the time and hope my review is one that will finalize your thoughts on were to stay in beautiful Laguna Beach!

Room Tip: Well, as I am a very hard one to please with the room and location. We stayed in the beach towers floor five or above about in the middle. Every room has a spacious balcony for those amazing sunsets! As the towers our wonderful and have suited us, we would love to stay in one of there lovely suites as our children get older and larger although we do enjoy the chance to unwind after ou wonderful day and have those conversations with eachother and bond!
  • Stayed: April 2014, traveled with family
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1  Thank DanvilleShelli
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JCResortsMarketing, Guest Relations Manager at Surf & Sand Resort, responded to this reviewResponded April 30, 2014

Shelli,
Thank you very much for reviewing Surf & Sand Resort! We're thrilled to hear how you and your family have enjoyed your stays with us, and we look forward to seeing you again.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 26, 2014

What an incredible night we had at splashes! The view was spectacular, it was like having dinner right on the beach. Our Sommelier Kyle, made the perfect wine and entree pairings. Wonderful vegan options as well as mouth watering short-ribs and Halibut. The service was perfect, relaxed and comfortable, we could have stayed all night. We will be back soon.

Stayed: April 2014, traveled with friends
Thank Mark P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 24, 2014

Beautiful hotel right on the water. It appeared as though almost every room on the property has an ocean view. Beautiful, clean grounds and friendly staff. Amazing restaurant with ocean views from vitrually every table. Excellent food! We had breakfast, lunch and dinner at Splashes restaurant and each meal was delicious with great service.

The only reason I'm not giving this hotel 5 stars is because we found it to be extremely noisy. We had a hard time sleeping the first night due to the group of teenagers above us. We also tried to take a nap the second day because we hardly slept the first night and it was so nosy with people walking around our room and housekeeping staff working around our room that we couldn't sleep. This would be a difficult hotel to take a baby or small child that needs to nap during the day. I don't know if it's the layout of the hotel or if it's an older building but I don't think I've ever stayed at such a noisy hotel that cost so much money. Maybe it doesn't bother some people but if you are bothered by a lot of noise this is not the hotel for you.

All in all, this is a beautiful hotel with a wonderful restaurant in a great location but be warned about the noise!

Room Tip: Do not stay in the Catalina suites. Extremely noisy!
  • Stayed: April 2014, traveled as a couple
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2  Thank SaraSanDiego
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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