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“Good Hotel with Nice Staff”

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Laguna Brisas Hotel
Ranked #14 of 23 Hotels in Laguna Beach
Certificate of Excellence
Reviewed July 28, 2013

The BEST WESTERN PLUS Laguna Brisas Spa Hotel was a Good Hotel for a weekend Getaway which is what we did! The Front Desk Reception was welcoming and friendly. The Hotel itself is modern with a good feel. The Pool area was nice and relaxing. The rooms were plessant minus a sewer smell coming from the Sink that was localized near the sink (THANK GOD).

  • Stayed: June 2013, traveled with friends
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Thank JoPeSh3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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499 - 505 of 761 reviews

Reviewed July 27, 2013

This hotel is fabulous! The manager Scott was helpful and so was the staff.
The rooms are beautiful and comfortable. The jacuzzi bathtub in the room was pure luxury!
The halls were quiet and breakfast was delicious. I highly recommend this hotel. The location is excellent.

Stayed: July 2013, traveled with family
Thank Nancy C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
dsg92651, Director of Sales at Laguna Brisas Hotel, responded to this reviewResponded August 12, 2013

Thank you, Nancy, for sharing your kind words. It was a pleasure having you here! Please let us know if there is anything we can help you do in planning your next visit. Have a wonderful end of summer!!!

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Reviewed July 26, 2013

If you want a beach experience choose a different location. At half what I paid for this room the ratings would have all been 8's or better. The online description and picture are misleading. The room was clean and the beds were comfortable. If you tried hard you could get a glimpse of the ocean on the other side of the street behind multi-level buildings with beach fronts. Breakfast began at 7:30 a.m. and I had an early flight to catch so missed that experience.

  • Stayed: July 2013, traveled with friends
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Review collected in partnership with Best Western
Thank Mary G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
dsg92651, Director of Sales at Laguna Brisas Hotel, responded to this reviewResponded August 12, 2013

Thank you for pointing that out, Mary. You are absolutely right! One can certainly stay across the street beachfront and pay so much more but why when you're never in your room because you are actually ON the beach. Thank you for reminding guests, too, that each room type may provide a different amount of view so be sure and read the descriptions fully. While we do our best to help guests correct their bookings as much as possible, summertime popularity can make this a challenge when the hotel is already sold out. Thanks again!

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Reviewed July 22, 2013

Perhaps it's just because it's Laguna Beach and the room was ~$200/night, but this was by far the BEST Best Western I've ever stayed at! We were lucky to find a room at the last minute (without prior reservations), as this was the same weekend as the Pageant Of The Masters and the Sawdust Art Festival (a few blocks away in downtown Laguna Beach). We had already parked our car many blocks away on an unrestricted residential street for free, and we were on our bikes -- not knowing that the city has an ordinance against riding bikes on the sidewalks, and the streets have NO bike lanes! C'mon, Laguna -- what's up with that?

PROS:
-Excellent service! They placed our bikes in a locked garage storage room overnight as a courtesy.
-Great location! Right on the PCH, a block from the beach!
-Modern, updated décor and all the amenities: hair dryer, mini-fridge, Jacuzzi hot tub (in the room), coffee machine, WiFi, widescreen cable TV, etc.
--Super-comfortable mattress and soft sheets!
-The continental breakfast included scrambled eggs, sausages and bacon!

CONS:
-The shower's hot/cold knob was broken; you could only turn the water on, but couldn't adjust the temperature.
-We had a ground-floor room, so we could hear footsteps above us from time to time.
-They prop the breakfast room's door open, which allows secondhand cigarette smoke to drift in throughout the meal.

  • Stayed: July 2013, traveled as a couple
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Thank freebiegrabber
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
dsg92651, Director of Sales at Laguna Brisas Hotel, responded to this reviewResponded July 24, 2013

Thank you for such a wonderful tribute! We always try and save a few rooms for last minute reservations. Not everyone has time to pre-plan a get-a-way. We're so glad you found us and we hope to see you again very soon. Happy Summer!

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Reviewed July 19, 2013

A little older but well appointed Spanish style hotel that features good sized room and that rarest of commodities in the area: Free parking on site! A street side room will be a little noisy but delivers a morning sea breeze. 99 steps from the beach is pretty accurate...nice if smallish pools on the top floor, with a great view! Excellent breakfast included in our rate. ($179 in the summer) ...very competitive..great staff..Gracias Carlos!

Stayed: July 2013, traveled as a couple
Thank BBBulldog
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
dsg92651, Director of Sales at Laguna Brisas Hotel, responded to this reviewResponded July 22, 2013

Thank you so much for your kind words. We'll be sure and pass along your thanks to Carlos as well. please come back soon!

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Reviewed July 18, 2013

The staff went above and beyond for us to make sure our stay was as comfortable as possible. We checked out July 12 to stay at an ocean front hotel but was disappointed there so we can back to Best Western the next day. Even though it was short notice, your staff welcomed us once again with open arms. I can't say enough great things about our stay there. A million thank yous for going out of your way to make sure we enjoyed our time. It felt like a home away from a home.. We will definitely be back! :)

  • Stayed: July 2013, traveled with family
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Review collected in partnership with Best Western
Thank Megan D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
dsg92651, Director of Sales at Laguna Brisas Hotel, responded to this reviewResponded July 19, 2013

Thank you, Megan, for coming back to us! The thought of a hotel on the beach is a beautiful thing, but we all know we don't spend time in our rooms when we're on holiday. We're out making memories! The money saved by staying ACROSS from the beach than rather beachfront can better be utilized by nice dinners and maybe a little something special for you or your loved ones, don't you think? We know YOU do. Thanks again and come back soon!

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Reviewed July 17, 2013

Laguna pricing is steep in Summer everywhere. Compared to other hotels in the area, this one is CLEAN, quiet, comfortable and has a cute small pool and nice patio area. It's an older hotel but has been kept up and the rooms are larger than most hotels in the area. It's located on one of the free shuttle stops - right at the corner/across the road so it's extremely convenient to get around Laguna. And the breakfast has more choices than most with a few hot items which are constantly being topped off. The staff is friendly and helpful. I would stay here again.

  • Stayed: July 2013, traveled with family
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Review collected in partnership with Best Western
Thank Sue H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
dsg92651, Director of Sales at Laguna Brisas Hotel, responded to this reviewResponded July 19, 2013

Thank you, Sue, for staying with us. Your words are very much appreciated! We'll be sure to pass them along to our staff, too. The shuttle/trolley is an excellent way to get about town when they run during the Summer months while the art festivals are going on. We hope to see you again soon!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Laguna Brisas Hotel

Address: 1600 S Coast Hwy, Laguna Beach, CA 92651-3262 (Formerly BEST WESTERN PLUS Laguna Brisas Spa Hotel)
Phone Number:
Location: United States > California > Orange County > Laguna Beach
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Swimming Pool Wheelchair access
Hotel Style:
#7 Family Hotel in Laguna Beach
Price Range: $149 - $306 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Laguna Brisas Hotel 3*
Number of rooms: 66
Official Description (provided by the hotel):
"99 Steps to the Beach..." The alluring tranquility of the infinite Pacific will envelope your senses as you relax and rejuvenate in one of our fully air-conditioned rooms featuring beautifully appointed furnishings and 32-inch flat screen LCD Televisions. Immerse yourself in the warmth of the sun while gazing towards Catalina Island and the ocean's expanse from our scenic rooftop terrace followed by a soothing swim in the sparkling outdoor pool. Let your mind drift while your dreams soar. Complimentary high-speed Internet! Complimentary hot buffet breakfast! From a romantic getaway to a family vacation to the refined services for the business traveler, the Laguna Brisas Hotel is your perfect destination. From the moment you enter the lobby, you will be greeted with friendly smiles and the superior service one would expect from such a special location. Laguna Brisas is located above the crystal waters of the blue Pacific at the corner of Bluebird Canyon and South Coast Highway. Parking fee $20 USD per night; one parking spot allowed per room. Enjoy your moment at the Laguna Brisas Hotel today! ... more   less 
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Also Known As:
Best Western Plus Laguna Brisas Hotel Laguna Beach
Best Western Laguna Beach
Laguna Beach Best Western

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