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“Great Ocean View and Location”
5 of 5 bubbles Review of Laguna Surf

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Laguna Surf
California
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 11 helpful votes
“Great Ocean View and Location”
5 of 5 bubbles Reviewed April 8, 2014

This is a timeshare resort and most of the weeks are assigned to owners. To rent from an owner you have to go to www.Lagunasurf.org and see what is available. All the even numbered units are Ocean View, all the odd number units are Village View. Most of the units have 1 bedroom, 2 bathrooms and a murphy bed in the living area, so they sleep 4. Each condo also has a BBQ on the balcony, a fireplace and free wi-fi. There is also an owners lounge with a TV, computer, free games and books and a nice shared observation deck and rooftop jacuzzi. The Ocean View units have a GREAT view, you are right there and can hear the waves. It is very beautiful and peaceful. The location in Laguna also can't be beat because you can walk to the grocery store, restaurants, shopping and main beach. The condo comes with one reserved spot and we just leave the car there and walk everywhere. We like to walk to the Ralphs down the street, get groceries and BBQ on the balcony and enjoy the view. It is the BEST view around and the best location. This resort was a great find!! We also found the management staff to be very friendly and helpful.

Room Tip: Even number condos are ocean view. The odd number condos face PCH The third floor (top floor) has...
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  • Stayed April 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank kjaeke
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, General Manager at Laguna Surf, responded to this review, February 2, 2017
We appreciate you taking the time to provide us a review of your recent stay. We are delighted to hear that you had a great time. We are always happy to learn that our guests enjoyed our accommodations, amenities and location. We feel that providing outstanding customer service is a key factor in making a favorable impression on our guests and it sounds like we were successful with you. We look forward to your return.

Laguna Surf Management
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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22 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    3.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (7)
Date | Rating
  • English first
  • Any
English first
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 bubbles Reviewed April 2, 2014

We've owned a timeshare at LS for over 15 years. We go every spring break and over the last few years the place has most certainly fallen under the timeshare guidelines! The rooms are small but the view definitely makes up for that. The hotel sits right on the sand, the location is perfect! Unfortunately, the management has lowered the standard of cleanliness! THE ROOM WAS DIRTY, UNSANITARY AND GROSS. MILDEW IN THE BATHROOMS, HAIR EVERYWHERE, SMELLY TOWELS, & TO MY SURPRISE...BLOOD ON THE TOILET COVER. The kitchen wasn't any better I'm sad to say. We checked out early and the manager didn't even ask WHY or how was your stay!
Simply SAD!


  • Stayed March 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank cleanfreakytypeA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jcamarata, General Manager at Laguna Surf, responded to this review, February 6, 2017
We appreciate your comments about your stay. Thank you for informing us about the minor things that you thought needed enhancements. We assure you that the quality of customer service was not typical of our standards and sincerely apologize that you experienced it. This will greatly assist us in making continuous improvements to our resort. We look forward to your return soon.
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Tucson
Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 bubbles Reviewed December 21, 2013

I stayed there through a timeshare exchange. Nice place right on the beach. The back overlooks the ocean, you have to walk down 100 steps but worth it. The front overlooks the noisy street and a gas station so you have to keep the door closed. The kitchen was well equipped and you could walk to restaurants. There is gated parking, a nice game room with a computer, copier, and television. Laguna Beach charges $17 a night for a room tax. I would go back but would get a room that faces the back.

Room Tip: Rooms in back face the beach, the front rooms face the noisy street.
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  • Stayed November 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank DarTucson
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jcamarata, General Manager at Laguna Surf, responded to this review, February 6, 2017
We appreciate you taking the time to provide us with a review of your stay. We are happy that you enjoyed your accommodations. We couldn't agree more with you about overlooking the minor issues compared to being within walking distance from the beach. We hope to see you soon.
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Palm Springs
Level Contributor
138 reviews
64 hotel reviews
common_n_hotel_reviews_1bd8 99 helpful votes
4 of 5 bubbles Reviewed April 8, 2013

I own a timeshare at the Laguna Surf as well as having rented daily where it is more charactistic of a hotel than a timeshare. It is important to get one of their ocean front rooms which are directly on the beach and provide a 180-degree+ ocean view. Patios are large and include a BarBQ. Rooms are 1 bedroom with a convertible bed in the living room, sleeping 4 maximum or
2 very comfortably. Location couldn't be better.
There is not daily maid service and the office hours are not 24/7. However, I recommend staying at the Laguna Surf as long as it is "ocean view" and not "village view".

Room Tip: Only ocean view. Don't book the Village view unless you are just looking for value.
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  • Stayed April 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank RugglesTravel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jcamarata, General Manager at Laguna Surf, responded to this review, February 6, 2017
We appreciate you taking the time to provide us your feedback. It is so wonderful to hear from our owners. It always thrills us to hear that our owners enjoyed their accommodations and had a great time.

Laguna Surf Management
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New York City, New York
Level Contributor
19 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 bubbles Reviewed December 10, 2012

We made reservations for mid-September which is off season less noisy and crowded. Although this unit was not overlooking the ocean/beach, the hotel itself was ocean front. My corner third floor unit was overlooking the street with a private balcony that had a bbq and with a nice side view of the beach/ocean. The one bedroom had two full baths, kitchen, and a pull out bed in the small dining area. It needed updating, but all in all was comfortable. The staff/employees were helpful and courteous. Great location, situated near all ie.: waterfront restaurants, shops supermarkets. Would go back a second time.

  • Stayed September 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank Cutestuff13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jcamarata, General Manager at Laguna Surf, responded to this review, February 6, 2017
We appreciate your comments about your stay with us. We are always happy to learn that our guests enjoyed our accommodations, amenities and location. It’s always great to hear about the guests' experiences. We look forward to your next stay soon.

Laguna Surf Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Denver, Colorado
Level Contributor
35 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
5 of 5 bubbles Reviewed July 5, 2012

First let's be clear, it is vital that you make sure you are getting a unit facing the beach. Most of these units for prime weeks are already assigned to owners so you may need to rent from one of them. If so the resort can provides names with weeks available. We were in a third floor unit facing the beach and we were very pleased. Yes the rooms are a little dated and small but we spent most of our time on the beach or the deck. There were two bathrooms, one bedroom, a murphy bed (so you could sleep up to 4), and a small but fully functional kitchen. With a couple trips to Trader Joe's for some groceries and wine, the kitchen, and the large deck with a good sized gas grill, we were able to enjoy the majority of our breakfasts and lunches along with a few dinners on the deck watching the waves roll in. We were able to save at least $400 on restaurant and bar tabs and I've never eaten at a Laguna restaurant with a better view. Also the price for the week was about $1,000 less than we used to pay for a week at a beachfront hotel. As long as you are careful to make sure you are getting what you want, I don't see how anyone wouldn't be happy.

  • Stayed June 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
6 Thank Rick S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jcamarata, General Manager at Laguna Surf, responded to this review, February 6, 2017
Thank you for taking the time to provide us with your comments of your stay. Your review certainly stands out and confirms that our objectives of guest satisfaction and enjoyment are being met. We are always happy to learn that our guests enjoyed our accommodations and amenities. It certainly sounds like you had a wonderful time. We look forward to your return soon.

Laguna Surf Management
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Orem, UT
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
1 of 5 bubbles Reviewed July 5, 2009

Based on beautiful pictures posted on the internet, my wife and I secured a reservation at the Laguna Surf resort 4 months ahead, but when we arrived, we found that the resort had a “dark side.” Two-thirds of the condos overlook the ocean with private balconies that provide enjoyment of the beautiful ocean sights and sounds (they were the idyllic picture that drew us to the location). But we were given one of the other third, which are just across the hall and which we were told nearly always are given to those who aren’t owners and who didn’t reserve at least a year ahead. Our condo balcony door faced and was approximately 30 feet away from an extremely busy street (actually, State Highway 1, with a stop light and bus stop right outside our condo). We had been looking forward to a week of ocean peace and tranquility, but instead found ourselves bombarded with heavy traffic noise 24/7 (trucks, motorcycles, sirens, etc. continued all night every night); we felt like we were camping at a truck stop. Sleeping was very interrupted (or absent altogether), and the ambiance of our condo was the very opposite of peace and tranquility. The condo itself was very small, but livable, and would not have bothered us but for the noise. The internet portrayal of the resort gave no hint of the proximity of the street, and we felt very betrayed. In terms of the positives, we were situated right next to the beautiful Laguna Beach and nearby happenings, and the staff was courteous and helpful. So, we tried to stay out of our condo whenever possible, but with very little sleep and the horrible atmosphere in our condo preventing a daytime nap, we were completely exhausted by week’s end. We would have gone home much earlier except for the difficulty of arranging flights. Had we known of the possible conditions, we never would have reserved our vacation at the Laguna Surf, and we warn others to beware!

  • Stayed June 2009, traveled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
29 Thank KASinUtah
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Laguna Surf

Property: Laguna Surf
Address: 611 South Pacific Coast Highway, Laguna Beach, CA 92651
Location: United States > California > Orange County > Laguna Beach
Hotel Style:
Ranked #6 of 11 Specialty Lodging in Laguna Beach
Number of rooms: 25
Also Known As:
Laguna Surf Hotel Laguna Beach
Laguna Surf Hotel Beach

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