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“Amazing customer service”

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Pacific Edge Hotel on Laguna Beach
Ranked #14 of 22 Hotels in Laguna Beach
Reviewed April 20, 2014 via mobile

Went there for one night to celebrate my 25th birthday. Got the room on the beach. The room was beautiful and the view was even better. The staff was so helpful in picking good places to eat. Not only that when we got back from dinner there was a bottle of champagne for us to celebrate my birthday. Very thoughtful of them. Definitely will be returning soon!

  • Stayed: April 2014
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1  Thank Melissa B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sean C, Manager at Pacific Edge Hotel on Laguna Beach, responded to this reviewResponded April 25, 2014

Thanks for celebrating your special day with us, Melissa! We can't wait to welcome you back again next year--or sooner. After all, there are plenty of great times to be had on this beach!

Warm regards,
Sean Castady
Assistant General Manager

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740 - 746 of 1,430 reviews

Reviewed April 19, 2014

Love the location of this hotel, right on the sand in Laguna. Not all the rooms overlook the ocean but The Deck is a great place to overlook the ocean while eating or having drinks. During the summer, they have a complimentary beach trolley that picks you up in front and drops you off at various locations within Laguna Beach. The hotel provides beach chairs, towels, etc. and in summer there's even a beach butler who attends to your needs.

Room Tip: There is a one bedroom villa, two bedroom apartments, village view rooms and ocean view rooms.
See more room tips
  • Stayed: July 2013, traveled as a couple
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1  Thank Mikki08
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sean C, Manager at Pacific Edge Hotel on Laguna Beach, responded to this reviewResponded April 24, 2014

There's nothing better than enjoying a cocktail with an ocean view! Between that, our location, and staff, it sounds like you had a lovely stay with us, Mikki. Thanks for making us a part of your getaway, and let us know if there's anything we can do to make your next visit even more memorable!

Regards,
Sean Castady
Assistant General Manager

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Reviewed April 18, 2014

We love the location, so close to the wedding venue & everything in Laguna Beach. We got a block of rooms for family & friends. Most all the rooms in the Reef Building & the rooms were perfect, gorgeous views (Wish there was a elevator). One of our guests stayed in a queen non-beach view room & it wasn't as clean & nice as our rooms on the beach. We rented a bungalow for an afternoon visiting with family & friends in from across the country & stayed there for The Deck to cater our rehearsal dinner. The food was spectacular. Our waiter, Colby was perfection!! We rented The Villa for my son for the wedding night and it was gorgeous & they were thrilled with the whole beautiful set-up. Pacific Edge was just exactly what we needed for our very special occasion! Thanks to Karolin Stradling for a your assistance and our waiter Colby for going the extra mile to make our stay so comfortable & memorable!!!

  • Stayed: April 2014
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Thank Saylin_Gurl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sean C, Manager at Pacific Edge Hotel on Laguna Beach, responded to this reviewResponded April 25, 2014

What a wonderful wedding! It was a pleasure to make you and your family and friends feel at home, and I know that Karolin and Colby will be so thrilled to hear how much everyone enjoyed the day. Thank you for sharing that with us, and congratulations to the happy couple!

Warm regards,
Sean Castady
Assistant General Manager

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Reviewed April 15, 2014

We planned this trip last minute. I had heard this used to be the old vacation villiage which I had stayed at as a kid. It was the same spot but not the same place! We had an amazing room right over the crashing waves, we saw dolphins every day from our room and the beach and the weather was perfect! We all loved this place, it was relaxed and walking distance from everything to do in Laguna. Their restaurant the Deck is a little pricey but it's right on the beach and the food for the most part was excellent as was the service. Make reservations ahead around sunset and you won't be sorry. The staff was very pleasant and they sent us a complimentary bottle of wine with a very nice hand written note. It's the little things that make a stay extra special. We had a great time, the beach valet's bring you chairs and umbrellas and even have sand toys for little ones and boogie boards for bigger ones. We had a great stay and plan on coming back every year on Spring Break. The rooms were also clean and comfy:) we stayed in the Reef building which I suggest, worth the extra price completely. If you want to bring a bunch of kids and save money go for the apartments towards the back of the property they are much less and just spend the whole day on the beach.

  • Stayed: April 2014
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1  Thank Melonie G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sean C, Manager at Pacific Edge Hotel on Laguna Beach, responded to this reviewResponded April 20, 2014

So glad to hear the dolphins were out during your visit! What a lovely trip, Melonie. Thanks for making us a part of it, and for the wonderful review. We can't wait to welcome you back next year--or sooner!

Warm regards,
Sean Castady
Assistant General Manager

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Reviewed April 15, 2014

The Pacific Edge hotel excelled in the area of customer service. I was there for a bachelorette party, and the front desk surprised us with some sweet treats and sparkling wine upon check-in. Service was speedy each time we asked for anything. The room we stayed in was dated but clean. The hot tub was a large size and clean. The Deck hotel restaurant had good food with a great view.

  • Stayed: April 2014, traveled with friends
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1  Thank Kathy L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sean C, Manager at Pacific Edge Hotel on Laguna Beach, responded to this reviewResponded April 20, 2014

Celebrating with you was a blast, Kathy, so I'm glad that you and your friends had such a great time! Thank you for sharing your kind words. We hope your next visit is even more memorable!

All the best,
Sean Castady
Assistant General Manager

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Reviewed April 15, 2014

If you like being near downtown and right on the beach at an economical price, this is the place for you! The rooms are nothing fancy, but have everything you need for a few nights to a long vacation. And the staff is fantastic. I have stayed in the queen deluxe, regular queen and 2 bedroom apartments. All were great for what I needed. We don't need much more than a clean room. They were nice in size and great value for what you get. Sand, Sun, Sunsets, Ocean and a clean room. I love all the sand toys for the kids. Means less packing for me on the plane. Been 3 times in one year, and will definitely be back. My boys just love it there!

  • Stayed: April 2014, traveled with family
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Thank Erica106
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sean C, Manager at Pacific Edge Hotel on Laguna Beach, responded to this reviewResponded April 19, 2014

You're too kind, Erica! Thank you for making us a part of your getaways. It means so much to us that you keep coming back to us time and time again, and we hope we'll continue to welcome you and your family back for years to come. Until then, thank you so much for the fantastic review--it means the world to us!

Warm regards,
Sean Castady
Assistant General Manager

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Reviewed April 14, 2014

The hotel is right along PCH and is a perfect location which makes up for the okay rooms. The lounges on the beach are also an added plus. The structure of the hotel is a bit confusing and there is a big price range, so it's hard to tell what sort of room you will get before you arrive.

  • Stayed: June 2013, traveled as a couple
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1  Thank cameleon12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sean C, Manager at Pacific Edge Hotel on Laguna Beach, responded to this reviewResponded April 19, 2014

Yes, our layout can be a bit confusing, but we hope that our rooms make up for it! I'm sorry that you seemed a bit disappointed in them, and I'd be happy to discuss that with you further. Still, I'm so happy to hear that you enjoyed our view, and I hope we'll get to welcome you back for years to come. Until then, thanks for reviewing us!

Warm regards,
Sean Castady
Assistant General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Pacific Edge Hotel on Laguna Beach

Address: 647 South Coast Highway, Laguna Beach, CA 92651-2415 (Formerly Vacation Village Hotel)
Phone Number:
Location: United States > California > Orange County > Laguna Beach
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool
Hotel Style:
#7 Business Hotel in Laguna Beach
#8 Romantic Hotel in Laguna Beach
#11 On the Beach Hotel in Laguna Beach
#11 Family Hotel in Laguna Beach
Price Range: $142 - $315 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Pacific Edge Hotel on Laguna Beach 3*
Number of rooms: 109
Official Description (provided by the hotel):
Imagine the cool ocean breeze brushing up against your cheek. Admire the views of the deep, blue, Pacific Ocean from the balconies overlooking the waves of one of our oceanfront rooms. Enjoy convenient sunning, surfing and swimming as the sand is just steps from your room. Pacific Edge Hotel is not only steps away from the sand of the California coast, but also steps away from everything that Laguna Beach has to offer. The hotel is within walking distance of both Laguna Village and the shops and galleries along the South Coast Highway. In addition to your holiday and vacation needs, we are known for being an ideal destination for groups, social events, and wedding. Our magnificent Villa offers a prime, one-of-kind event space, suitable for the most important and precious events. We look forward to you joining us for your next leisure or business stay. ... more   less 
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Also Known As:
Hotel Pacific Edge
Pacific Edge Laguna Beach
Vacation Village Laguna Beach

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