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“Exceptional Hotel”

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Montage Laguna Beach
Ranked #1 of 22 Hotels in Laguna Beach
Certificate of Excellence
Camarillo, CA
Level 6 Contributor
127 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
“Exceptional Hotel”
Reviewed March 17, 2014

We spent a weekend at the Montage and it exceeded our expectations. The staff at this hotel is by far the most friendly and welcoming that we've ever encountered--they are what make this hotel so enjoyable. The views from and around the hotel are spectacular. The only complaint, is that there's a gap under the door, so you hear the sounds from the hallway as if it was in your room. We loved our stay and look forward to returning.

  • Stayed March 2014, traveled with family
    • Value
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    • Cleanliness
    • Service
Helpful?
Thank adviceucantrust
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,332 reviews from our community

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Rating summary
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Traveler tips help you choose the right room.   Room tips (307)
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English first
Boston, Massachusetts, United States
Level 2 Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed March 13, 2014 via mobile

I had been to the the spa Montage in another visit out here for business. My husband and I had a conference to attend in SoCal so I suggested we drive down the coast from Newport. He surprised me with a stopover for a night at the Montage. I had heard it was pricey - it is so worth it. Every detail is top notch. At check in our desk clerk (all polite, professional and decked out in cute embroidered uniforms) walked us to our room. When our bags came the bell boy had a complementary split of chilled champagne which he opened for us to toast our stay. Our room is big and light filled - we don't have the greatest ocean view but there is a nice deck and it is incredibly luxurious while cozy. The bath is stocked with amazing lemon verbena products - no skimping, large sizes etc- and scented candles to light with your soaking bath. Like a magazine. At dinner we were tired so went to the Loft early. Unfortunately the window table we had booked wasn't ready so they suggested outside seating. It was a bit cool, they turned on the heat lamp, wrapped a soft shawl around me and then brought us complementary cocktails because of the seating change. Terrific food, all fresh and interesting. Best arugula salad ever. You feel like the workers here are proud of the place and empowered. After dinner and a great sunset, we had the best sleep in the pillow topped bed (wow, great mattress). In the morning went to look for a coffee shop but oh no, coffee is free and delicious. So I decided to go on and write a review because this is a highly unusual experience- beautiful, friendly, generous in all respects. I pulled up the internet expected to pay a daily rate - nope, that is free too. Wonderful. We will be back for sure.

Stayed March 2014, traveled as a couple
Helpful?
2 Thank Gail G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chicago, IL
Level 3 Contributor
19 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
Reviewed March 7, 2014

After experiencing top-quality service at the Montage Deer Valley last winter, I'm starting to get the feel of the small (but growing) Montage hotel chain after our recent stay in Laguna. This hotel chain is, by far, the best of them all. It beats Four Seasons, Ritz, St. Regis by miles. We spent 4 nights at the Laguna hotel in February to attend a wedding. The service at Montage is beyond compare -- the nicest, friendliest staff that will go out of their way for you...little touches like frequently wishing us "good morning" and "good evening" can go a long way.

Room: We stayed in a little bungalow room closer to the beach. It was comfortable and nicely appointed, though walls were a little thin and we could hear the people's radio next door. Bathroom was large with a beautiful tub. The water pressure for the shower was a little too rough for the kids, though. Housekeeping did a wonderful job tidying up and always came at convenient times.

Lobby: One of the most beautiful and well-decorated lobbies I have seen. Large and sophisticated, though not overly pretentious. Very comfortable with great service, evening entertainment, and fun people watching.

Kids: The pool is heated and the kids enjoyed it daily, as well as the hot tub. The front desk offered them little stuffed animals upon arrival. My only gripe is that it would be nice if there was a game room with arcade and foosball (they had a great game room in Deer Valley). It's nice to have a game room close by while parents can enjoy a cocktail in the lobby. We did check out the Kids Club room but it was empty and seemed to cater to smaller children and my kids are in grade school and can pretty self-manage. The restaurants offer kids menus upon request.

Notes for improvement: The valet fee is high and the driveway did get crowded at times, though valet service was friendly. Also, it would be nice if the hotel offered daily bottled water in the rooms. They did bring extra bottle water with our room service at no charge, but this should be included in the resort fee as it is becoming standard industry practice.

I hope Montage develops a loyalty program. This is becoming my favorite hotel chain and I'm looking forward to their new openings.

  • Stayed February 2014, traveled with family
    • Value
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Helpful?
Thank Chicago_Traveler78
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ToddOrlichGM, General Manager at Montage Laguna Beach, responded to this review, March 13, 2014
I have sent you a private message with my contact information. I hope to learn more about your experience and ensure perfection on your next visit. Please call me when the opportunity allows. We look forward to welcoming you back soon.

Warm regards,

Todd Orlich
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chicago, Illinois
Level 5 Contributor
62 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
Reviewed March 2, 2014

I have stayed at the Montage in Laguna many times, and it continues to NEVER disappoint. This is one of my favorite hotels in the world. The setting, the service, the rooms, the atmosphere, the spa, the dining, the beaches are simply the best. Nick and Antonio provide amazing service at the Mosaic Bar and Grill, and the views from the rooms and the walking paths and parks surrounding the hotel are a little piece of heaven. The spa is one of the best I have ever experienced, and don't miss the hot/cold 90 minute massage. The fire pit is a great place to hang out at night and enjoy the view and a glass of wine. The hotel is conveniently located across the street from a CVS, Z Pizza, and an Albertson's. The walking paths around the hotel have amazing flowers and other landscape, along with benches that allow you to just sit and take in the amazing views. The beds and bed linens and the sound of the waves provide a great night's sleep.

Room Tip: Room 221 or the Single Bungalow.
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  • Stayed February 2014, traveled on business
    • Value
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Helpful?
Thank Susan R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ToddOrlichGM, General Manager at Montage Laguna Beach, responded to this review, March 13, 2014
Your enthusiasm and love of Montage is truly inspiring and such a wonderful testament to our dedicated staff. Thank you for your praise, which I am happy to share with the team. We look forward to being the site of many more incredible retreats.

Warm regards,

Todd Orlich
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hockessin, Delaware
Level 6 Contributor
139 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
Reviewed February 25, 2014

A too-short stay for a recent business conference at this slice of heaven in Southern California. My room was the size of a 1-BR NYC apartment with a palatial bathroom that included a soaking tub, and a separate walk-in closet. Great ocean views even though I was on the outside of the hotel (versus the interior rooms looking directly out on the ocean). An interesting layout with the lobby on the top floor of the hotel to take advantage of breathtaking views of the Pacific ocean. I have a severe nut allergy and the expert staff obligingly walked me through a buffet luncheon of Asian/fusion items without incident. The food overall was excellent, the bar scene was lively and I was able to escape the east coast winter for 48 hours and sleep with my sliding door open to hear the crashing waves.

Room Tip: If traveling for a special event, be sure to request a room facing directly out onto the ocean. The...
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  • Stayed January 2014, traveled on business
    • Value
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Helpful?
Thank Pam M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Harrison, New York
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed February 23, 2014

California chic. Upon entering the Montage after being greeted by a staff that was eager to please, we spied ocean views, to die for in the lobby, as we were escorted to our room. It's here, in the evenings, that we horsed around as we listened to the waves crashing in the distance and treated ourselves to martinis (shaken not stirred) and homemade biscotti that we could not find fault with. Returning to our room each night was a romantic treat, from the gourmet chocolates, and fresh slippers left at the bedside to the soft music playing. My only complaint was that I was floored, literally, by the condition of the carpet in the Loft restaurant's outside balcony where a bomb could do no harm to its appearance. Surely a new one is on order but it hasn't arrived yet. Maybe it is coming by airship? Aside from this trivial observation, my wife and I will be "Russian" back as we can!

Room Tip: If you want ocean view rooms make sure you are above the second floor.
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  • Stayed February 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Me2Picky
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Santa Rosa, California
1 review
Reviewed February 23, 2014

We just returned from two nights there. The hotel was peaceful and had wonderful ocean views. The staff was amazing all throughout the hotel. My only complaint was the bath did not hold water, which was taken care of upon request.
Thank you Montage it was a wonderful stay and we look forward to returning in a few months!

  • Stayed February 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Kylival
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Montage Laguna Beach

Property: Montage Laguna Beach
Address: 30801 South Coast Highway, Laguna Beach, CA 92651-4221
Phone Number:
Location: United States > California > Orange County > Laguna Beach
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Family Hotel in Laguna Beach
#1 Romantic Hotel in Laguna Beach
#1 On the Beach Hotel in Laguna Beach
#1 Business Hotel in Laguna Beach
#1 Spa Hotel in Laguna Beach
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Montage Laguna Beach 5*
Number of rooms: 250
Official Description (provided by the hotel):
Montage Laguna Beach is a luxury California beach resort where guests enjoy premium services including including rejuvenating wellness options at the 20,000-square-foot Spa Montage; gourmet dining at Studio, The Loft, or Mosaic Bar and Grille; outdoor relaxing by one of two onsite pool decks; and much more. ... more   less 
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Also Known As:
Montage Laguna Beach Hotel Laguna Beach
Montage Hotel Laguna Beach
Montage Resort Laguna Beach

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