I had the displeasure of staying at the Coast Inn on May 23, 2007. This hotel should be condemned. The paint is peeling off the wall, the bathrooms are absolutely filthy, nothing has been dusted in ages. I contacted the housekeeper to bring me a clean pillow case because the pillow cases appeared to have what looked like blood stains on them. She was down right belligerent when she showed up to replace the pillow case swearing everythhing was cleaned. Very unprofessional and it broke the Number One rule of customer service...the customer is always right.
This is not a family hotel by any means; it is essentially a whorehouse atop a gay bar that blasts music until 3 AM. Unfortunately, you won't be able to complain to the front desk as the front office closes at 8 PM. If you have an emergency, tough luck!
This hotel should advertise itself for what it is and not what it would like to be...
- Also Known As:
- Coast Hotel Laguna Beach