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Reviewed February 19, 2015

The rooms are outstanding with private patios with fire places. Several pools to choose from and comparable weather. Played all of there resort golf courses and all are challenging and in great shape.

Date of stay: February 2015
  • Trip type: Traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Waldorf Astoria
Thank Dow F
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Anne-Edith C, Manager at La Quinta Resort & Club, Curio Collection by Hilton, responded to this reviewResponded February 26, 2015

Dear Dow F,
Thank you for taking the time to let us and the TripAdvisor community know how much you enjoyed golfing at La Quinta Resort and Club and PGAWest. With 90 holes of golf designed by three legendary golfers, we welcome players of every level, from the beginner to the professional. We look forward to your next visit!
Best regards,
Anne-Edith Cameron
Director of Resort Operations

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 19, 2015

Tucked into the Santa Rosa Mountains in the charming village of La Quinta CA, this little gem is a great place for a business meeting or romantic getaway. All the rooms are spread among seemingly hundreds of little cottages with one to four rooms per cottage. All of these cottages are arranged around individual courtyards with pools and a spa, so finding a quiet courtyard to relax with a book or to lounge in private is easy. There must be over 40 pools spread throughout the complex. Tennis, Golf and bike rental are available on site. I was here for business and the conference rooms are bright and airy with easy access to the out of doors during breaks or working session. As this is a Waldorf Astoria property the service was exemplary. Friendly, cheerful and helpful staff that just make everything right.

Date of stay: February 2015
  • Trip type: Traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Waldorf Astoria
Thank Charles S
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Anne-Edith C, Manager at La Quinta Resort & Club, Curio Collection by Hilton, responded to this reviewResponded February 26, 2015

Dear Charles S,
I'm glad to know that you enjoyed your time at La Quinta Resort, and appreciate your taking the time to write a review for the TripAdvisor community. It sounds like you made the most of our 41 pools during your visit, along with the other amenities we offer! Thank you for staying with us and providing us the opportunity to serve you. We'll await your next visit with anticipation.
Sincerely,
Anne-Edith Cameron
Director of Resort Operations

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 18, 2015

The property is not as high of a level of luxury as I expected due to the Waldorf Astoria name. However, the small guest cottages are charming and the movie star history fascinating. A highlight of our stay was the free history tour which included a tour of Greta Garbo's home, located on the resort property. The room was very clean, with standard amenities, like a hair dryer, mini-fridge, and flat screen TV. The WiFi did not work in our room, but worked well at the pool. There are activities for kids, like YMCA day camp, and dogs are welcome, making this a nice resort for families as well as couples looking for a romantic getaway.
The best amenity at this resort is the huge number of pools and hot tubs. There are literally over forty pools, meaning all of the guest cottages are quite close to a pool and you can find a pool that is adults-only or filled with kids activities. We ate at four of the on-site restaurants, and the food at all four was excellent.
The only negative aspect of this resort was the service in a few places. The concierge desk was empty during peak check-in time in Friday evening. The waitress at the Mexican grill never returned to our table to refill water or check on us. The biggest service issue was in the fitness center. Many people live in condos at this resort, and we discovered that when we tried to sign up for classes and activities at the fitness center, the staff repeatedly helped the residents before the hotel guests. It was uncomfortable standing at the desk while the fitness desk staff member, Whitney, chatted with residents on the phone and checked them in for tennis lessons, waving them ahead of us. This happened for two of the fitness classes we signed up for, so we gave up on trying another fitness activity, even though the fitness instructors were excellent. I would give this resort five stars with the exception of these small glitches in the service.

Room tip: Make sure the room is a part of the resort, and not a condo sublet by the owner. We heard that people subletting condos may not be able to use the resort amenities. Most of the rooms are in cottages which are a fair walk away from the lobby and restaurants, so if you have a disability or physical limitation, ask for a room close to the lobby and restaurants.
Date of stay: February 2015
  • Trip type: Traveled as a couple
    • Location
    • Sleep Quality
    • Service
2  Thank MinnesotanTraveler
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Anne-Edith C, Manager at La Quinta Resort & Club, Curio Collection by Hilton, responded to this reviewResponded February 26, 2015

Dear MinnesotanTraveler,
While I'm happy to hear that overall your visit to La Quinta Resort was wonderful, it's a disappointment that even one aspect of your stay failed to exceed your expectations. I apologize that our service did not consistently meet this standard. I do hope you will come back to stay again, allowing us the opportunity to provide you the True Waldorf Service for which we are known.
Best regards,
Anne-Edith Cameron
Director of Resort Operations

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 18, 2015

This was our 1st time at hotel. In middle of desert, LQ manages to have some of the most fabulous flowers, lawns and general landscaping I have ever seen. The decor is generally excellent. Dinners were good at various restaurants. It was convenient to be able to purchase small breakfast items at The Market and then go enjoy food outside on the beautiful grounds. There are an unbelievable no. of swimming pools, including an adult plunge pool and a lap pool.. We enjoyed these and rented bikes and ping pong very much. Service was always professional and extremely pleasant.
These items could be improved: (1) My husband couldn't participate in the weekend group lesson b/ we hadn't signed up before we even came -- and private lessons are exceedingly expensive. Moreover, hotel makes no effort to set "soloists" up w/ other players. (2) Lap pool should have signs indicating it is just that. A couple of times I had to tell families w/ children who wanted to use pool, bring in floaties, etc., that they should go to another pool. As a guest, I don't like being an enforcer -- or having my lap swimming ruined. (3) The general pool nearest us was lovely but had no umbrellas so there was practically no shade from hot desert sun. (I didn't check if this was true of other pools except for main one.)
I recommend highly.

Date of stay: February 2015
Trip type: Traveled as a couple
1  Thank VivianB419
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Anne-Edith C, Manager at La Quinta Resort & Club, Curio Collection by Hilton, responded to this reviewResponded February 27, 2015

Dear Vivian B,
What a pleasure it is to know that you're able to relax so completely at La Quinta Resort and Club. There's definitely a lot to do here for those who prefer to be active, and there's also ample opportunity for tranquil rest. I apologize that your husband experienced difficulties in booking lessons, as we want every aspect of your stay to be top notch. I have brought this to the attention of management, so we can better perfect our guest experience. Again, thank you for being our guest, and we look forward to your next visit!
Sincerely,
Anne-Edith Cameron
Director of Resort Operations

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Reviewed February 17, 2015

Great location, old-school feel, fabulous grounds, virtually useless tv and WiFi, great staff, needs selected remodeling of certain room features (bathrooms/fixtures; lighting). Broken room fridge/freezer well past its prime. Harsh lighting with no dimmers and riot-light brightness in bathroom. Check-in/Check-out staff not empowered to handle special requests. For the prices charges, no feeling of special handling or uniqueness. For instance, we needed a 1-hour late check-out. Flat refusal, no discussion, standard response- felt like the response one would get at a hotel charging $100 a night versus the $600 a night we were paying.

Date of stay: February 2015
  • Trip type: Traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Waldorf Astoria
1  Thank Jeffrey S
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Anne-Edith C, Manager at La Quinta Resort & Club, Curio Collection by Hilton, responded to this reviewResponded February 27, 2015

Dear Jeffrey S,
Thank you for taking the time to share your feedback on La Quinta Resort and Club with the TripAdvisor community. While I'm happy to hear that overall your visit to La Quinta Resort was wonderful, it's a disappointment that even one aspect of your stay failed to exceed your expectations. I apologize that our service did not consistently meet this standard. I do hope you will come back to stay again, allowing us the opportunity to provide you the True Waldorf Service for which we are known.
Best regards,
Anne-Edith Cameron
Director of Resort Operations

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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