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“Friendly staff”

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Embassy Suites by Hilton La Quinta Hotel & Spa
Ranked #2 of 4 Hotels in La Quinta
Certificate of Excellence
La Jolla, California
Level 6 Contributor
180 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
“Friendly staff”
Reviewed May 6, 2014

The staff was terrific, right down to the waiters in the restaurant,always trying to please. I hope their well compensated for all their efforts. Easy walk to the small town for shopping. With the temps in the triple digits the pool was a welcoming retreat. A great place to just hang and relax with loved ones.

  • Stayed May 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Embassy Suites Hotels

Helpful?
1 Thank jhaley_13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,153 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (159)
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English first
San Francisco, California
Level 6 Contributor
116 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
Reviewed May 6, 2014

We stayed here for two nights and enjoyed the experience greatly. The staff, service and overall facility were excellent. Because we were here in May it was pretty quite. Obviously, I can't comment on what things are like during peak season. Great location for walking around the Old Town of La Quinta.

  • Stayed May 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
1 Thank theobo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Arizona
Level 5 Contributor
70 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
Reviewed May 5, 2014

This is a quiet beautiful place located right across the street from "old town" La Quinta. The rooms are spacious, the staff very friendly and helpful, the breakfast and happy hour offerings are outstanding. We definitely will stay here again and recommend it to anyone desiring a quiet, out of the way type place to stay.

  • Stayed May 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank TucsonHikers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Williamsburg, Virginia
Level 5 Contributor
77 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
Reviewed May 1, 2014 via mobile

This place is tranquil and met our expectations and them some. We got upgraded to a casita that had access to a private pool and hot tub. Breakfast is excellent and so is the cocktail hour at 5:30 pm to 7:30 pm. Very close proximity to Old Town. We like this place a lot and recommend highly.

  • Stayed May 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Dutchboy135
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Escondido, California
Level 6 Contributor
121 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 70 helpful votes
Reviewed April 25, 2014

Typical of Embassy Suites, everything was very clean and seemingly well managed by the conversations I had with a variety of staff. Location is 100 yards from "downtown" La Quinta, and a few miles from the 111

Two things that can be improved. The back entrance, or wing entrance has nothing identifying as such. We were told it might be easier to access our room via the doorway which was described as being behind the brick wall. It took far to long to find it, so we entered via the pool entrance and subsequently followed the hallway to this mysterious door.
The other is the food at the managers reception. It was probably the meagerest showing of all of the Embassy Suites I've been to. Adding something warm to the mix would greatly improve this set up (even nachos like LAX)
Noteworthy, the pours by the staff during the free happy hour were prompt and without hesitation.

Breakfast was an outstanding all you can eat highlight. I always ask for "three whole eggs, scrambled very soft." This was achieved to perfection. The gal cooking the omelette and my eggs was outstanding. The staff picking up after the guests were very cheery and were genuinely happy to be there. The latina food and beverage manger was very approachable as well. I made sure she knew of the couple of staff folks I enjoyed were outstanding assets to her team.

Overall, very good. Recomended to all, couples families alike.

  • Stayed April 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Scapegoat51b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Paradise Valley, Arizona
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed April 24, 2014

Booked a trip for 3 nights in mid-April for our family. Our daughter woke up extremely sick hours after the cancellation cut-off time, two days before our trip, and we knew we would not be able to take the trip. Called to cancel and was told that there would be an outrageous $400+ cancellation fee. After escalating to the manager, she agreed to waive the cancellation fee. Three weeks later, I received my credit card bill with the $400+ fee. I called to discuss this and was put on hold for 20 minutes, then told that someone would call me back. An hour later I get a call back. The manager on duty said that they had no notes about waiving the cancellation fee, and that since I couldn't remember the name of the manager whom I spoke to three weeks earlier, I was out of luck, and that I would need to dispute the charge with my credit card company. I recommend that you stay far away from this hotel.

  • Stayed April 2014, traveled with family
    • Value
    • Service
Helpful?
4 Thank 1AR100
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pasadena, California
Level 6 Contributor
242 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
Reviewed April 24, 2014

We enjoyed our 3 night stay at this location. The lobby is bright, and access is convenient. The rooms were large and clean with modern facilities, LCD TV, coffeemaker, microwave, refrigeration, etc. Nice pool for relaxing. The breakfast and evening reception was definitely an added plus. The staff at the desk was polite and helpful as well as the morning breakfast attendants.

  • Stayed April 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank ValentineRosie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Embassy Suites by Hilton La Quinta Hotel & Spa

Property: Embassy Suites by Hilton La Quinta Hotel & Spa
Address: 50777 Santa Rosa Plz, La Quinta, Greater Palm Springs, CA 92253-3901
Phone Number:
Location: United States > California > California Desert > Greater Palm Springs > La Quinta
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Kitchenette Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 4 Hotels in La Quinta
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Embassy Suites by Hilton La Quinta Hotel & Spa 3.5*
Number of rooms: 164
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Also Known As:
Embassy Suites La Quinta Hotel La Quinta
Embassy Suites La Quinta Hotel And Spa
La Quinta Embassy Suites
Embassy Suites By Hilton La Quinta Hotel & Spa California Desert

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