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The Chateau at Lake La Quinta
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Reviews (256)
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Reviewed January 26, 2013

Located near Palm Springs, this boutique inn/bed and breakfast was the perfect spot to stay while visiting friends in the area. Breakfast on the patio overlooking the small lake was terrific. Our room was spacious and well appointed with a cozy gas fireplace. The staff were friendly and very helpful. Originally intending to stay only one night, we were so pleased that we stayed a second night. We would return in a heartbeat.

  • Stayed: January 2013, traveled as a couple
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Thank Duncan G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
drenzi, Manager at The Chateau at Lake La Quinta, responded to this reviewResponded January 29, 2013

Thank you for visiting Lake La Quinta Inn, Duncan. We are happy you decided to stay an extra night with us. One day just isn’t enough to fully enjoy everything our boutique hotel and spa has to offer. We provide a relaxing sanctuary in the California desert where you can get away from it all. Our beautiful resort is modeled on a European chateau, with rolling lawns, lush gardens and 13 comfortable suites overlooking a peaceful lake. It was our pleasure to make sure your stay was the best it could be. Thank you for sharing your comments. We appreciate your generous remarks and hope you will consider us again.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 16, 2013

The two times that we have stayed at Lake La Quinta Inn have been a wonderful experience of bliss and relaxation. We love the casitas overlooking the quiet lake. The view is so soothing and inspiring. We love the simplicity and comfort of the rooms. The balcony in the summer is great and the fireplace in the winter is so cozy. The beds are comfortable and we appreciate all the thoughtful amenities. The pool and the jacuzzi are at the perfect temperature to enjoy. The gourmet breakfast is a nice surprise every day. The casitas do not get internet service, but that is a good thing if you are looking to disconnect from technology for a little while; you can always get the service by the pool or in the lobby. The service is extremely friendly and kind and we have always felt welcomed and well taken care of. Chris and the entire crew have done a great job making us feel at home there. We love our special getaway and look forward to the next opportunity to enjoy another restful vacation at Lake La Quinta Inn and to get to know the interesting surroundings better.

  • Stayed: December 2012, traveled as a couple
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Thank RaandMonTrips
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 15, 2013

What a pity to have poor construction in a beautiful setting! We could hear everything: a sneeze, a soft voice, even a snore from the next room. The entrance is run down with cracked tile floor. Amenities are scant, service poor. Our room wasn't made by the time that we returned in the afternoon. The lady who cleans the rooms also cooks and serves the breakfast. We were welcomed with a lighted fireplace warming our room; that was a nice touch. The staff was cordial enough, when you could catch them.

  • Stayed: January 2013, traveled as a couple
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Thank buzzy2886
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
drenzi, Manager at The Chateau at Lake La Quinta, responded to this reviewResponded January 22, 2013

Thank you for visiting Lake La Quinta Inn. We are sorry we didn’t meet your expectations. We will soon undergo a complete resort renovation that will include soundproofing the walls. Our small staff is well-trained in all aspects of our operation, which lends a high-touch service level and maintains familiarity with our frequent repeat visitors. Front desk hours are 8 a.m. to 5 p.m., but we are on call 24 hours a day and can be on property at a moment’s notice. Housekeeping hours are 10 a.m. to 4 p.m. daily, with additional service provided as requested. Thank you for sharing your comments. We appreciate your feedback and hope you will give us another chance to make a better impression.

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Reviewed December 31, 2012

As nice a place as it is, I was dissapointed that we were asked to move into another room after our first night. We did stay in the room that we paid for & did not move, this became a mangement issue.
The web site states its a non smoking facility, our neighbor was smoking cigars, & the smoke came into our room so we were unable to use the patio or keep our doors open.
There were no dressers or night stand drawers so we lived out of a suitcase, maid never came into our room for 3 nights/days.
WiFi was weak, but went to the main dining area & could get a connection.
I think if management was more aware of there bookings, they never would have doubled booked the room.
Then we really could have enjoyed ourselves, it is a beautiful charming place.

  • Stayed: December 2012, traveled as a couple
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Thank karen2003
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
drenzi, Manager at The Chateau at Lake La Quinta, responded to this reviewResponded January 7, 2013

Thank you for visiting Lake La Quinta Inn. We are sorry you didn’t enjoy your stay to the fullest. It is our goal to ensure your complete satisfaction, and we are glad we were able to keep you in your original room. We hope the one free night compensated in some small way for the initial difficulty.

As you mentioned, we are a nonsmoking facility. We were unaware of your cigar smoking neighbor and would have asked him to stop had we known. While lacking dressers and nightstands, our casitas have shelving in the closet for your clothing. No need to live out of a suitcase. We are sorry for the performance of our in-room Wi-Fi. Lake La Quinta Inn has recently come under new management, which is planning resort-wide improvements to include upgraded internet service.

Our daily housekeeping logs show we attempted to service your room all three days you were here. Out of respect for your privacy, we wanted to honor the Do Not Disturb sign that was on your door the entirety of your visit. We apologize for the misunderstanding. We also noted in our log that Mary, our housekeeper, saw you in the Jacuzzi and offered to service your room despite the Do Not Disturb sign. We are sorry we mistook that room cleaning offer to you as a refusal. Thank you for sharing your comments. We appreciate the feedback and hope you will give us another chance to make a better impression.

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Reviewed December 17, 2012

My wife & I stayed at the LQI for 4 nights over Thanksgiving, 2012. We were extremely pleased with the location convenient to La Quinta town center, Indio and Palm Desert. The setting was lovely overlooking Lake La Quinta. The breakfasts, with little/no selection, was excellent every day prompt, cordial service. Our room was comfortable (so was the bed) with a small patio overlooking the lake. While we didn't use the pool it looked inviting.

The entire property is showing some "age and wear". When we asked about status we were informed that the LQI had recently been sold and the new owners plan to refurbish all rooms and the common areas in 2013. If planning to go be sure to check if work is underway. Whatever improvements are made will only enhance this charming facility. You'll enjoy your stay!

Room Tip: Chose a suite away from the dining area.
  • Stayed: November 2012, traveled with family
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Thank Miles W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
drenzi, Manager at The Chateau at Lake La Quinta, responded to this reviewResponded December 18, 2012

Thank you for visiting Lake La Quinta Inn. We are glad you enjoyed your stay. Our 13 luxurious suites and casitas, each of them modeled on a European chateau, are comfortably cozy and charmingly elegant. All of them have wonderful views overlooking beautiful Lake La Quinta. We are happy to report Lake La Quinta Inn is now under new management and will indeed undergo a significant resort-wide renovation to better serve you. If you like us now, wait till you see what we become. Thank you for your review. We appreciate the feedback and hope you will consider us again.

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