Oct 6, 2013 The two men who were the front desk staff during my check in were very friendly. Lobby was beautiful with a small gift shop inside. However, the room had a strong odor of moth balls inside, and the air condition would not cool lower than 79.5 degrees all night and the room was very hot all night and especially hot after everyone took showers. The breakfast we ate was typical continental but the woman working who was working in there was not friendly at all. She did not greet us or say hello or good morning. Just asked for our room card to see if we were qualified to eat the breakfast because it for members only then she turned around and continued to load dishwasher. We felt uncomfortable eating and unwelcomed. The toilet overflowed all over the bathroom floor that morning and we had to use the lobby bathroom upon checkout. I ran out of room and told housekeeper about toilet and she said ok and acted like she didn’t know what I was saying. I went immediately down to front desk, which he sent someone within a few minutes. But we were done and ready to leave after that gross episode. My mother had to throw away her brand new isotoner slippers because they got all wet. Needless to say we were all grossed out and couldn’t check out fast enough. Upon check out I asked the female front desk person for a refund or something comparable and she reluctantly offered two breakfasts. I didn’t accept that and said I was going to contact their cooperate which I have and am still waiting for a response. I am very disappointed in this hotel chain. There is also major construction on freeway to hotel, which was backed up most of the time. I think we think we will stick to the Marriott where we usually stay but we wanted a closer location to an attraction this time. Overall, if you have the time to look elsewhere, do so, and avoid this hotel.
- Official Description (provided by the hotel):
- The Holiday Inn Hotel in La Mirada is centrally located to all of Southern California's main attractions near Los Angeles and Orange County. Knott's Berry Farm, Disneyland, Anaheim Convention Center, Garden Walk, Staples Center, Universal Studios, Huntington Beach and the Honda Center are all just minutes away. You'll get worry-free travel with the most trusted hotel brand in the world. Our hotel offers the best of both worlds with our newly renovated property: modern-day conveniences combined with traditional charm. We'll pamper you in luxury with all of the comforts of home. Our gracious staff and beautiful hotel makes everyone feel like a VIP by exceeding all expectations. Lounge in our lobby near the fireplace, catch up on your email in our business center or unwind pool-side at our outdoor heated pool, spa or sauna. You can also enjoy a workout in our fitness center. Close to Universal Studios, Hollywood, Huntington Beach, Pasadena, Honda Center, La Mirada Golf Club, The Citadel Shopping Outlet and the Cerritos Shopping Mall. We're adjacent to famous restaurants such as Northwood's Inn, Elephant Bar and within driving distance to Downtown Disney and the House of Blues. A 'new' experience awaits you at the Holiday Inn La Mirada. ... more less
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- Also Known As:
- Holiday Inn La Mirada Hotel La Mirada
- La Mirada Holiday Inn