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“Perfect location, nearby shopping center, I-8 easy on-off, great staff- Erica and Klea.”

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Best Western Plus La Mesa San Diego
Ranked #1 of 8 Hotels in La Mesa
Certificate of Excellence
Phoenix AZ
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Perfect location, nearby shopping center, I-8 easy on-off, great staff- Erica and Klea.”
Reviewed June 23, 2013

No negative issues. Room was as good as it could be. Free Wi-Fi, 2 nightstands, lamps, room air conditioner, balcony, California king bed, microwave, refrigerator, desk, desk chair, sleeper couch, reg chair, 42 in HDTV, DVD PLAYER, bathroom has shower, bathtub, hair dryer, bath tissue, facial tissue, accessories and personal amenities, ironing board and iron, front desk printer available free, free lobby computer, outside Jacuzzi and small pool, chaise lounge chairs, 2 elevators, 4 floors no rooms on Lobby floor, lobby restrooms-men and women, 4 valet carts. Free full breakfast on 2nd floor, 630am to 930am, free fitness center on 2nd floor, plentiful free parking.

  • Stayed June 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank a44magmn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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304 reviews from our community

Traveler rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (59)
Date | Rating
  • Dutch first
  • English first
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  • Any
English first
San Diego, California
Level 6 Contributor
128 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
Reviewed June 19, 2013 via mobile

My wife spend 4 nights at this location. The service and staff are great and they are very helpful in helping you find just about any and everything within their power. The rooms are spacious and the hotel is within 15 minutes or less from the beach or may I say beaches. The hotel is well price and their is a restaurant next door that seem to be full each day.

  • Stayed June 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank 1ibrahim
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fort Lauderdale, Florida, United States
1 review
Reviewed June 9, 2013

This Holiday Inn Express provides extraordinary comfort at very reasonable rates. The rooms are very comfortable and well maintained. Rooms have a small refrigerator, microwave, and coffee pot. There is a comfortable lounge chair in the room along with a desk and internet access. There is a computer in the lobby for those who don't want to be bothered taking a laptop on vacation. The maid service is excellent providing clean sheets and towels every night, as well as the usual soap, shampoo, etc. There is an elaborate breakfast included with your room. The desk is very well managed. Erica and Klea both go out of their way to assure guest comfort during their stays. The hotel is well located just off I-8 making for easy travel around the San Diego area.

  • Stayed May 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Glen D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Oshkosh, Wisconsin
1 review
Reviewed June 5, 2013

This is the first time we have taken the time to write a review. We are a couple from the mid-west in our late 70s and enjoy our comfort at a reasonable price while our expectations for service is quit high. The Holiday Inn Express in La Mesa exceeded the price expectation while service, particularly staff interaction, was excellent. Ms. Klea Ndoci greeted us with the biggest smile we've ever seen, professionally handled check-in requirements and answered all our questions. An all-around wonderful person; an asset to the Holiday Inn Team. She made our stay one not to be forgotten. She deserves to be singled-out and acknowledged as a beyond expectation ambassador. Well done Holiday Inn,

Room Tip: Great coffee. Excellent staff.
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  • Stayed May 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank JimK506
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reno, Nevada
Level 3 Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed May 19, 2013

The hotel itself was clean and comfortable. Free breakfast is offered. The people at the front desk were friendly and helpful. The pool was rather small. It was located close to Grossmont Center where many stores like Walmart, CVS, Starbucks, etc are accessible. There is also a food court for dining with many different restaurants. The location is far from downtown San Diego. If you want to take a tour to Old Town or Downtown, the taxi costs me around $50 one way. To go from airport to hotel it is economical to take Super Shuttle which costs about $35 plus tip. So it might be more economical to rent a car for which you do have parking at hotel.

  • Stayed May 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Balldancer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Denver, Colorado
Level 2 Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed May 11, 2013

I thought the hotel looked charming from the outside, but the rooms were outdated even though the hotel was supposed to have undergone some renovation. Hallways were kind of dark, not enough lighting, and had that "old" smell. The hotel staff was more than accomodating, they actually gave me a choice of 3 different rooms. For the price, I expected better, so I moved the next day but did not have the heart to tell them why. If you are not picky as I am, this is a good hotel.. free breakfast, just off the freeway, and centrally located. Anthony's Fish Grotto right next door. Yum!

Room Tip: Get a room away from the freeway. I always try for the top floor. You never know, Sasquatch could ch...
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  • Stayed April 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank helena d
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HIELaMesa, Manager at Best Western Plus La Mesa San Diego, responded to this review, May 13, 2013
Thank you for taking your time to leave your feedback on TripAdvisor. We greatly appreciate your comments about our wonderful staff. I do wish to apologize if you felt you had to depart earlier due to the property condition. We are in the final stages of having renovations of our guestrooms and common areas. Please feel free to plan a return visit in the very near future, and stay at our location.

Thank you again and we look forward to accommodating any of your lodging needs.

Jonathan Bradford
Assistant General Manager
guestservices@hixlamesa.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mississauga
Level 4 Contributor
28 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed April 22, 2013

A tired hotel with exceptionally friendly and helpful staff. Housekeeping is spotty and required asking for items missing or not replaced such as glasses. The internet service is antiquated. The breakfast is standard fare but no fruit offered.

Room Tip: Rooms facing the highway are noisy. Internet service is very poor. The beds are comfortable but ho...
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  • Stayed April 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank strathy76
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HIELaMesa, Manager at Best Western Plus La Mesa San Diego, responded to this review, April 26, 2013
I would like to thank you for taking your valuable time to reach out and let me know about your experience during your recent visit. I am happy to hear that the team was able to make your visit positively memorable. I do apologize for the inconveniences that you did experience. I would like to take this opportunity to speak with you directly by offering my contact information for a more in depth resolution. Thank you again and I look forward to seeing you soon.

Jonathan Bradford
Assistant General Manager
619-466-0200
guestservices@hixlamesa.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Best Western Plus La Mesa San Diego

Property: Best Western Plus La Mesa San Diego
Address: 9550 Murray Drive, La Mesa, CA 91942-3924 (Formerly Holiday Inn Express San Diego-La Mesa (SDSU Area))
Phone Number:
Location: United States > California > La Mesa
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 8 Hotels in La Mesa
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Best Western Plus La Mesa San Diego 2.5*
Number of rooms: 78
Official Description (provided by the hotel):
Welcome to the brand new BEST WESTERN PLUS La Mesa San Diego nestled centrally in San Diego La Mesa. We are just off the 8 Freeway and minutes away from SDSU, Grossmont Center, Grossmont Hospital, Downtown La Mesa and El Cajon. We strive to provide the perfect accommodations for our ideal guests: the business traveler, the small family, the sports team, and the corporate group. Our new rooms have the most comfortable bedding and pillows. Lie down, open up your laptop, and enjoy our stellar Wi-Fi while you enjoy over 200 HD channels on our 42-inch flat screens displaying the best of DirecTV(R) programming. Take a hot shower or bath, enjoy a hot breakfast, and enjoy the best of San Diego. We would love to see you! Enjoy your stay. ... more   less 
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Also Known As:
Holiday Inn Express San Diego-La Mesa (Sdsu Area) Hotel La Mesa
Holiday Inn La Mesa
La Mesa Holiday Inn

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