We had 2 major problesm during our 4 day stay that were not addressed by the hotel management nor by Holiday Inn when comments were submitted on online survey after stay.
Our toilet was stopped up. Asked them to fix when we left for the day. When we returned 10 hours later it was not fixed. Called to front desk and told someone would come up shortly to fix. A man came with a plunger in a black trash bag and handed it to me!
Lock on my sister's door was not working probably. When we returned from this 10 hour day, her room door was ajar, probbaly left by the cleaning staff early that day. Security breaches are not exceptable!More
- Free Wifi
- Free Parking