I was in San Diego on business. Due to Comic-Con taking place that week, there were no hotels available down town. Holiday Inn La Mesa was the only place I found a room.
Photoshop is a wonderful thing. Do not let the image on the website fool you.The parking area in front of the hotel is no where near as big as it appears. During the week of my stay, there were numerous instances of people who for whatever reason cannot back their van/SUV into a parking space and so end up taking two spaces with their semi-diagonal parking because there was not enough room to swing into the space properly.
Upon check-in the young woman who assisted me was very pleasant and efficient.
I cannot say the same for the room.
Although clean, it was dated and badly in need of renovation. The carpet is in need of replacement and the closet door was hanging off its tracks. I ended up fixing the door myself concerned it would fall on me if I left it as is. I do not understand how housekeeping did not notice this.
The desk and table lamps all have electrical outlets on them none of which worked. The desk chair would not maintain its height. I adjusted up as I prefer to sit higher when working on my laptop. As I was sitting the chair would continue to jerk down.
The internet service was adequate at best.
Services need to be improved. I needed to send out some clothing for cleaning. I got the bag in the closet for that purpose but there was no laundry form with it. I called down to the front desk and asked about getting a laundry form. The person who answered did not have the slightest idea what I was talking about even after I explained what it was. I was put on hold (I guess they went to check with the manager) and when they came back instructed me to just put a note in the bag with the instructions.
The next evening when I got back from work I expected to find a message indicating my clothes were ready. I had to call the front desk in order to find out that my clothes were ready.
The one redeeming quality was the restaurant across the parking lot. The food there was very good and very reasonably priced.
I really do not understand the reviewers who gave this hotel four and five stars as it was most definitely did not rate it.
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- Also Known As:
- Holiday Inn San Diego - La Mesa Hotel La Mesa
- La Mesa Holiday Inn
- Holiday Inn La Mesa