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“Great location”
5 of 5 bubbles Review of Empress Hotel

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Empress Hotel
Ranked #3 of 24 Hotels in La Jolla
Certificate of Excellence
GreenLeadersSilver level
Saint Louis, Missouri, United States
Level Contributor
22 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“Great location”
5 of 5 bubbles Reviewed October 20, 2013

Stayed here over a weekend for a school reunion. Terrific location. Comfortable room. Very courteous and attentive staff, who greeted us each time we came back to the hotel. Used the valet parking, which is an extra charge, but it is understandable since the parking in downtown La Jolla is such a hassle. I would definitely choose to stay there again.

  • Stayed October 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Carlos D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Empresss_GM, General Manager at Empress Hotel, responded to this review, October 22, 2013
Dear Carlos D.,
Thank you for posting your review; we appreciate your valuable feedback! We are pleased that you enjoyed our comfortable rooms as well as our convenient location in the center of the village and just a few minutes walk from nearby beaches. Our warm and friendly staff are looking forward to providing top-notch service again on your next visit. We hope you enjoyed your reunion!

Sincerely,
John S. Haerr
General Manager
Empress Hotel La Jolla
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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810 reviews from our community

Traveler rating
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See reviews for
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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (181)
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English first
California
Level Contributor
25 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 bubbles Reviewed October 8, 2013

We stayed for a few days with our little poodle "Kokomo" very friendly greetings at front desk, suite room was large and we liked having a fridge for wine & snaks, the complimentary breakfast was just right to get us started for the day! (waffles were really good). all the shops and beach are near by and kokomo really loved her walks. we also found great pet friendly restaurants so we could eat with her on their patio too! we will definetely come back again,

Room Tip: Get a suite after a long day the jacuzzi tub is so relaxing!
See more room tips
  • Stayed September 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank lieb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Empresss_GM, General Manager at Empress Hotel, responded to this review, October 9, 2013
Dear Guest ,
Thank you for posting your comments. We truly appreciate your feedback and will share your comments with our staff. The Empress Hotel La Jolla prides itself in providing the highest level of customer service possible and we are pleased to hear this was your experience. We are pet friendly and go out of our way to make every guest feel right at home. We're thrilled to hear both you and your furry friend, Kokomo, enjoyed your stay with us! Thank you for choosing the Empress Hotel and please come back again soon!

Sincerely,
John S Haerr
General Manager
Empress Hotel La Jolla
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Scottsdale, Arizona
Level Contributor
40 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
5 of 5 bubbles Reviewed October 7, 2013

This was the third time we stayed at The Empress. There has been change of ownership since our last visit. It seemed to us that they have stepped things up a bit. We had a problem using the online reservation system so I e-mailed the hotel directly. Kristen Hunter replied quickly and personally took care of our reservation. The complimentary breakfast is a great bonus. SInce we were there on a pleasure trip so it gave a us chance to meet and compare notes with other travelers having breakfast on the patio.
If your looking for value, location and friendly staff this is the place.

  • Stayed September 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank PHOTOAZ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
london, england
Level Contributor
228 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 102 helpful votes
3 of 5 bubbles Reviewed September 30, 2013 via mobile

It was only ok. The room was spacious and comfortable but the level of housekeeping within it was only fair, as was the complimentary breakfast. Good position, a short walk to the beach and main shopping streets.

Stayed September 2013, traveled with friends
Helpful?
Thank dabby44
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Somerset, New Jersey
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 bubbles Reviewed September 5, 2013

We stayed here for a long weekend to explore San Diego. The hotel could not be any more conveniently located. You could walk to beaches and shops. Everyone at the front desk was really nice, professional and warm at the same time. Breakfast is complimentary on the 2nd floor patio. They put a nice little spread of cereals, coffees, pastries, bagels. Its a really nice touch and we greatly appreciated it. Rooms are nice, bathrooms are big and look like they have been renovated. We were always outdoors and going out sightseeing so we were only there in the early morning and late at night. There is nothing to complain about here, its a great deal and you are in La Jolla!! Life is good!! This hotel is great and I would def come back here.

  • Stayed August 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Zia14
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Empresss_GM, General Manager at Empress Hotel, responded to this review, September 9, 2013
Dear Guest,
We truly appreciate your comments and feedback regarding your recent stay at the Empress Hotel La Jolla. Thank you for your review. Our staff prides itself on providing the highest service possible.

We are thrilled to hear you enjoyed the convenient location of our hotel, located just steps from the beach and downtown La Jolla and only minutes from SeaWorld and Torrey Pines golf course. We are also pleased you were able to take advantage of our complimentary breakfast! We are glad you found your accommodations to be comfortable and spacious. Please come visit the Empress Hotel La Jolla again soon!

Sincerely,
John S Haerr
General Manager
Empress Hotel La Jolla
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cedar Grove, New Jersey
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed August 28, 2013

We really enjoyed our stay at the Empress hotel in La Jolla. The hotel staff was very friendly and the rooms were very clean. The maid came twice a day, once to clean the room and again at night for the turn down service. The best part of the stay was the complimentary breakfast each morning. The waffles are delicious, and we enjoyed hard boiled eggs and delicious fresh pastires each morning. A very nice touch. You are in the center of downtown with many shops and restaurants nearby. It's also within walking distance of La Jolla Cove which is perfect! We will definitely stay here again!

  • Stayed August 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Ang3076
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Los Angeles, California
Level Contributor
12 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed August 26, 2013

I had been to this hotel a number of times before it changed ownership - I'm happy to report that much has changed since the new owners took over. Rooms are clean (but could be, in my opinion, cleaner...), the hotel is nicely appointed and the front desk staff are friendly and really on the ball. Breakfast is adequate - it's like a deluxe continental breakfast (not a hot, cooked breakfast - but for the price, it's fine).

For the price and location, it's a fine choice.

  • Stayed August 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Maggie B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Empress Hotel

Property: Empress Hotel
Address: 7766 Fay Avenue, La Jolla, San Diego, CA 92037 (Formerly Empress Hotel of La Jolla)
Phone Number:
Location: United States > California > San Diego > La Jolla
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Wheelchair access
Hotel Style:
#2 Business Hotel in La Jolla
#2 Spa Hotel in La Jolla
#3 Green Hotel in La Jolla
#4 Romantic Hotel in La Jolla
#5 Family Hotel in La Jolla
Price Range (Based on Average Rates): $$$
Hotel Class:3 star — Empress Hotel 3*
Number of rooms: 73
Official Description (provided by the hotel):
The Empress Hotel is a traditionally elegant European-style boutique hotel, known for its warm hospitality, superior accommodations and attentive service. Located right in the heart of La Jolla Village. Within walking distance to shops, restaurants, beach, and wedding sites. All guestrooms include complimentary deluxe continental breakfast and wireless internet. ... more   less 
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Also Known As:
Empress Hotel La Jolla
Empress La Jolla

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