I'm so disappointed in Azul. For a place that bills itself as a steakhouse, serving prime cuts... our experience was very sub-par.
First, the positives: loved the ambiance and decor. The service was very good.
However, our reservation at 6:30pm on a Tuesday for the prime rib special yielded the last 2 prime ribs that the kitchen had. They substituted rib eye steaks, which would have been fine - but - the medium rare steaks (we ordered 3) were all very overcooked, very thin, and tasteless, not to mention tough. I have a very hard time believing it was a prime cut. It was maybe 1/2" high, which is probably why it was overcooked.
However, the service was wonderful.
The french onion soup was served in spite of the cooks spilling an extreme amount of pepper in it -- all of ours were so pepper-hot they were ridiculous, and we know it was pepper because the flakes were throughout the soup, embedded in the cheese - everywhere. Why would they serve a mistake like that???
With so many wonderful locations and restaurants in the vicinity, I won't be wasting my time and money to see if Azul improves. What a shame - I really was looking forward to a wonderful meal.
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