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“Incredibly disappointing service”

A.R. Valentien at The Lodge at Torrey Pines
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Ranked #5 of 1,241 Restaurants in La Jolla
Price range: $25 - $65
Cuisines: American
More restaurant details
Restaurant details
Dining options: Breakfast, Late Night, Outdoor Seating, Reservations
Dining style: Casual Dining
Cross street: Callan Road
Description: The Grill offers a casual and convenient San Diego dining experience located adjacent to the practice putting greens and starters club house of the Torrey Pines Golf Course. Whether dining inside or on the patio, you will find a complete menu of your favorite items and beverages.
Level Contributor
50 reviews
31 restaurant reviews
common_n_restaurant_reviews_1bd8 8 helpful votes
“Incredibly disappointing service”
Reviewed August 9, 2014

I could not believe how terrible our lunch service was here, especially given the other reviews. This is such a beautiful location and the food was well-prepared, but we literally had to get up to get our server's attention. The manager actually got us water about 15 minutes after we were seated, but didn't return after that. Our server would walk right by and not make eye contact. We even had reservations and they were busy, but not busting at the seams or anything. Despite the great setting, I'll look elsewhere next time I'm in the mood for fine dining.

  • Visited July 2014
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank Jasheppa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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504 reviews from our community

Visitor rating
    379
    85
    29
    7
    4
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Orange County, California
Level Contributor
175 reviews
70 restaurant reviews
common_n_restaurant_reviews_1bd8 353 helpful votes
“"Fore" a great meal & view eat here...”
Reviewed August 8, 2014

All elements were top notch from service to selection to taste. We were happily seated outdoors near the putting green, and treated like kings and queens. It was a 50th birthday celebration and they helped my gal feel like a million bucks. They even took pics of us together before we headed out to explore the grounds. Wonderful afternoon.

  • Visited October 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
2 Thank TiffMateas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Carlsbad, CA
Level Contributor
449 reviews
334 restaurant reviews
common_n_restaurant_reviews_1bd8 113 helpful votes
“The Best Bartender ever”
Reviewed August 6, 2014

We decided to have a cocktail at the bar and had such a great time via "Danny" the bartender we decided to stay and eat there. What a conversationalist he is and funny. Puts you at ease and can make the best of the best drinks. Perfect every time in a perfect glass. If you want to sit in front of the fire and look out over the golf course in a very upscale environment that smells of burning cedar and fresh pine trees with a second to none bartender then this is the place for you.

  • Visited August 2014
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank John R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Oak Park, Illinois
Level Contributor
37 reviews
20 restaurant reviews
common_n_restaurant_reviews_1bd8 23 helpful votes
“Nothing special”
Reviewed July 22, 2014

I anticipated a 5-star meal in this 5-star hotel and was quite disappointed. Staff was less than attentive, seemed to be in the weeds for the entire meal. Food quality did not measure up to the nice presentation. Just a so-so dining experience. The more casual Grill at The Lodge was a better overall value and experience.

Visited July 2014
Helpful?
Thank Ron J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Aurora, Canada
Level Contributor
12 reviews
5 restaurant reviews
common_n_restaurant_reviews_1bd8 6 helpful votes
“Excellent!”
Reviewed July 19, 2014

We had dinner at A.R. Valentien. The food was excellent, beautifully presented and generous portions. The waiters and servers are very knowledgeable and attentive without being intrusive. The menu changes daily and is worth the price.

Visited July 2014
Helpful?
Thank DCG22
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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