Hidden fees lurk behind every so-called amenity at this hotel. Self-parking was $16 a day (valet extra) – this in a very suburban setting where it's quite easy to park free or cheaply in public lots and on the street even in downtown La Jolla. A $22 bottle of house-label wine I ordered at the front desk ended up being almost $40 when delivered to our room, and tasted like relabeled Two Buck Chuck chardonnay (from a hotel that boasts a Wine Library). And – worst of all – La Estancia charges a $14 "resort fee" per night. They didn't include this fee when I booked the room directly with them over the phone (this wasn't a Travelocity oversight). My email inquiry beforehand went unanswered, and the desk clerk at check-in attributed the fee to taxes. I called the hotel to dispute the charges after returning home, only to learn they were for coffee and wireless Internet access we weren't advised of. To their credit, the hotel did drop the fee from my bill, but claimed "all hotels do it."
The best thing about La Estancia was the very cordial staff. The concierge was especially helpful with directions and dining recommendations. And a chef at the brunch buffet made a special order of pancakes for us even though they weren't a buffet selection.
- Official Description (provided by the hotel):
- A California-coastal rancho setting on 10 acres conveniently located between the two quaint seaside villages of La Jolla and Del Mar and adjacent to world-class Torrey Pines Golf Course, Estancia La Jolla Hotel & Spa offers a range of upscale accommodations from charming rancho style deluxe rooms to expansive suites with world-class facilities and exceptional service. ... more less
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- Also Known As:
- Estancia La Jolla Hotel La Jolla
- Estancia La Jolla Hotel And Spa