This is a fun tour. But despite similar comments in several other reviews, tour guide James continues to give his on-tour commentary at a pace so fast that you end up missing a lot of it. Slow down, James! What's the rush?
Here's the note I sent James after our tour, which includes a discussion about my girlfriend falling off the Segway. No serious injuries, but she got bruised and scraped:
I’d like to offer some feedback from our downtown tour with you on Sunday, Sept. 16. There were four of us in the group, and you may recall that my girlfriend fell off her Segway along the straightaway next to the MTS tracks.
Two main points I’d like to convey:
Your tour-guide delivery would be more effective if you slowed it down. Granted, you’ve done it thousands of times, but it was the first time for us, and quite a bit of the information and jokes were incomprehensible to us. That’s unfortunate, since the parts we did catch were clever and informative.
Regarding the girlfriend's fall: I imagine that occasionally you get people who are not gifted with a lot of grace and coordination. In those cases, I would urge you not to encourage people to attain full speed along that section of straight path. Sure, nobody was holding a gun to her head to pick up speed, but there is a degree of peer pressure to keep up with the rest of the group. In cases where somebody is obviously wobbly on their Segway, which was evident with her, perhaps it would be prudent to say, “Here’s a section where you can go full speed, but if you’re not comfortable doing that, we’ll be happy to wait the extra 30 seconds for you to catch up with us.”
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