My family reserved 3 rooms, all with garden view: 1 room had 2 doubles and the other two had the king. We were not able to check in before 10 pm, so I called a couple of times to let them know. We were concerned about being able to get 3 rooms nearby. We were pleasantly surprised that all 3 rooms were next to each other. All rooms were very nice, and nicely decorated. However, in 1 of the King rooms, we wondered if they cleaned as well as they could. They left a used filled coffee cup on the dresser, and a used bar of soap in the sink. Not sure if they knew there were new people staying in the room. Also, we were supposed to all get 2 robes for each room. The one with the double beds had 2. The room that had the dirty cup didn't have any, and the other king only had 1 robe. We called down, and the night staff was very accommodating. First they removed the dirty coffee cup and brought a new clean one. Then someone else came up with 3 robes. So, the staff was very nice. However, we ended up on the 3rd floor, and yes, the street traffic noise was bad, and around 11 pm, it sounded like a big semi truck was idling next door. We called down to the front desk, and they took care of the car noise quickly. The next morning, we woke to not only street noise, but also construction noise. So, if you want quiet...this may not be the place to stay. We didn't see any ocean because we were on the 3rd floor. Also, ice machines are on floors 3, 6 and 9. We tried to get ice on our floor, but the machine was gone, with no sign saying what floor to try. The jacuzzi was broken so we didn't use it. Another nice thing about the staff, we needed to find a computer to print out boarding passes for our flight. The desk person let me go into their office and use their computer. So, that was nice. I did also have a question about our bill after we left and after calling many times without answer, and then leaving a message (with Accounting)..no one ever called back. So, I let it go. So, please check your bill before leaving to make sure that the charges are what you expect. It seems like you'll get a good response when you're there, but not after you leave. I guess once they have your money...they don't care. Anyway, if you want a quieter stay, check out the other reviews and try to get a room higher and away from the street. My recommendation: Good for a short stay, but try to get a room that is quiet.
- Official Description (provided by the hotel):
- Boutique hotel with upscale decor and high end bedding and amenities. All non-smoking rooms, glass balconies, small gym, heated pool, walking distance to beach and La Jolla Shores shops and restaurants. ... more less
- Reservation Options:
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- Also Known As:
- Hotel La Jolla Shores
- At The Shores La Jolla