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“Beautiful Gardens, Average Hotel” 3 of 5 bubbles
Review of Sheraton La Jolla Hotel

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Sheraton La Jolla Hotel
Ranked #8 of 24 Hotels in La Jolla
Certificate of Excellence
Menasha, Wisconsin
Level Contributor
14 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“Beautiful Gardens, Average Hotel”
3 of 5 bubbles Reviewed June 12, 2012

The Sheraton in La Jolla was a little disappointing. While the hotel isn't "bad", it certainly wasn't great. After staying in a number of hotels on my trip from Phoenix to La Jolla to Vegas, I will say this was the most expensive, but worst hotel.

The gardens at the Sheraton are beautiful. I loved the gardenias planted around the grounds, the aroma was intoxicating. Too bad they don't spend that kind of time or money on the hotel itself. The rooms are average at best (we had to move to a new room, as the first one they booked us in was disgusting....blood on the mattress was not ok). The hotel has an odd layout, and it's a little confusing to navigate the property. You have to pay for parking, and the parking lot was a little ridiculous. Thankfully, they do have very helpful bellmen that will help with luggage as we couldn't even find an elevator. The hotel seems like it's in need of some updating, and has the potential to be a gorgeous property. At this time however, it's just average.

Room Tip: Ask for a room with a view, or you'll get nothing short of an eye sore.
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  • Stayed May 2012, traveled with family
    • 2 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank RMKoonie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
lajollasheraton, Manager at Sheraton La Jolla Hotel, responded to this review, June 13, 2012
Hello RMKoonie,

Thank you for staying with us at the Sheraton La Jolla! I wanted to take the opportunity to share that we have some exciting renovations planned for later this year and we are looking forward to sharing the finished product with our guests! I am happy to hear that you enjoyed our hotel grounds and that the staff you encountered were helpful, expecially during the need for a new room due to an unfortunate oversight - our sincere apologies for that issue. I certainly hope that we will have the opportunity to see you on a future visit to La Jolla, and thank you again for staying with us!

Sincerely,
Kate Ruskofsky
Revenue Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,237 reviews from our community

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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (278)
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English first
New York
Level Contributor
103 reviews
70 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
4 of 5 bubbles Reviewed June 11, 2012

At first I was wondering if we (or Sheraton) had made some kind of mistake because the hotel is like a motel complex laid out in 6 or 7 long wings. While the outside is parking lots and trash bins for a construction company inside you find some very nice landscaping and the pools. Staff are very nice and it is really quiet. The area is hilly so if you run outside be aware of this and their running map is useless as most streets are not marked and it is not to scale. Our rooms had mini kitchens included adding to the motel/long stay feel. Not many electrical outlets so my travel extension cord came in handy.

Club facilities were surprisingly good and the service fine. Location is near many of the companies nearby and the UCSD campus. Can drive to any number of restaurants to choose from. I would stay here again- good value and quiet, attractive setting INSIDE the hotel courtyard garden area.

  • Stayed June 2012, traveled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank rs88
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Atlanta, Georgia
Level Contributor
521 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 145 helpful votes
5 of 5 bubbles Reviewed June 10, 2012

What a beautiful hotel! We had a room overlooking the garden and koi pond. Lovely pool. Gym was much bigger than most hoels. We enjoyed the restaurant for breakfast one day. Linda at the front desk was especially helpful answering our many questions.
Be prepared to pay $10 a day to park.
Good location right off major freeway and 10 minute drive to spectacular La Jolla beaches.

Room Tip: Ask for room overlooking garden orvpool.
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  • Stayed June 2012, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank panpanda
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Soiuthern California
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed June 6, 2012

Our room was clean, quiet and nicely appointed. The bed was comfortable. We enjoyed the complimentary wi-fi. The location of this hotel is very nice--it's just off the freeway, and it's located behind a shopping center with multiple restaurants, coffee shops, etc.

We would definitely stay here again.

Room Tip: We requested a quiet room, and that's what we got. I don't know if the request made a diffe...
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  • Stayed June 2012, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Margiesmom
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 bubbles Reviewed June 6, 2012

Despite its out of date appearance and landlocked location, it would have been an ok stay had it not been for the broken remote, tub that wouldn't drain, gardener blowing leaves outside my window at 6am and the surprise silverfish in my bed.

  • Stayed May 2012
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Mastafa1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
lajollasheraton, Manager at Sheraton La Jolla Hotel, responded to this review, June 7, 2012
Hello Mastafa1,

Thank you for staying with us at the Sheraton La Jolla. I appreciate you taking the time to send your comments regarding your recent stay. This certainly doesn't sound like the quality of stay that we strive to provide to our guests. I am very sorry for these issues during your stay and would welcome you to contact me directly so I may be able to speak with the correct staff members and assist with making this right. I will look forward to hearing from you.

Sincerely,
Kate Ruskofsky
Revenue Manager
kruskofsky@sheratonlj.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Washington DC
Level Contributor
78 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
4 of 5 bubbles Reviewed June 3, 2012

My boyfriend and I vacation in San Diego almost once a year and spend most of the time in La Jolla. What I like about this Hotel is that the price is about half of what one would spend at a hotel located downtown La Jolla and there has been so far no fee for parking. We always get the room with the pool view and since the they do a nice job with the landscaping, it's a nice view. Love the pool and outdoor jacuzzi. The staff has always been friendly, and though downtown La Jolla and the beach are not within walking distance, the hotel is still conveniently located close to shops, restaurants and the freeway.

Room Tip: Spend a little extra for Rooms with Pool/Garden View
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  • Stayed August 2011, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Beachlove08
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tracy, California
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 bubbles Reviewed June 1, 2012

Hotel was beautiful, and the pool/spa area was lovely as well... Showed up at 12:30 pm & they let us check in early... nice! Staff was friendly. Location was great, close to restaurants, etc. Bathroom was much smaller than expected?? Room was super clean and tidy.... view of parking lot was not a plus... You get what you pay for ; ) Compared to other hotels in the area, the price was great... Best rate I could find was obtained on their website with AAA discount.

  • Stayed May 2012, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank haleysmom
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Sheraton La Jolla Hotel

Property: Sheraton La Jolla Hotel
Address: 3299 Holiday Court, La Jolla, San Diego, CA 92037
Phone Number:
Location: United States > California > San Diego > La Jolla
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#9 Romantic Hotel in La Jolla
#11 Business Hotel in La Jolla
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Sheraton La Jolla Hotel 3.5*
Number of rooms: 252
Official Description (provided by the hotel):
A warm welcome awaits you at the Sheraton La Jolla, a resort-style hotel on 7.5 acres of tropical beauty. Located less than a mile from University of San Diego, La Jolla VA Hospital, Salk Institute. ... more   less 
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Also Known As:
Sheraton La Jolla
La Jolla Sheraton

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