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“So-so hotel”

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Sheraton La Jolla Hotel
Ranked #6 of 24 Hotels in La Jolla
Certificate of Excellence
Reviewed January 1, 2008

Having just left the excellent Sheraton downtown for a more convieniently placed hotel we had high expectations for the Sheraton La Jolla. We arrived in the evening, check in was perfunctory and not the most friendly I've experienced. Assigned room 412 in B-block. The hotel is a 2 story motel style affair, with plenty of parking right by the room blocks.

The room was of an adequate size with the standard bed and fixtures/fittings. The problem was the smell! The corridor smelled funny but the waft as we opened the door was overpowering. The room also overlooked the car park, not a big deal as it's not a drag strip, with the (noisy) airconditioning on, it was hard to hear anything outside anyway. Also, the bathroom door had a notch cut into it so it could swing past the toilet. As it was late we decided to stick it out and change rooms in the morning.

After looking at a two further rooms in the morning (one in the smelly B-Block), we were upgraded to a courtyard view in C Block which was much more pleasant. The only difference was the view, I don't know what the price differential was, so I can't comment on whether it would be worth it. It had a different more modern and quieter aircon unit, and the bathroom door didn't have a notch cut into it (yes, the bathrooms really are quite small!).

Unfortunately the room changing games kinda soured us on the place for the first few days of the visit, although the front desk girl was most pleasant and accommodating. Over time we came to like the room and hotel generally, it is convieniently located with free parking, the rooms are comfortable and well furnished (although not well lit), the fitness centre is decent and the centre courtyard and pool area is beautiful.

However, the business centre charges approx $1 a min for use of a sole computer terminal, there's the chance of ending up in the B block, and the airconditioners are hard get to work to your liking (instructions in the guest book please!!). Be aware if you're staying over Christmas the hotel restaurant closes, however, it's not a big issue as TGI Fridays on the adjacent mall was open.

Although we liked it enough in the end, there are better hotels in the San Diego area for the same money so we probably won't use it again. If you're a Starwood fan, then try to get a courtyard room away from B-block and all should be well.

  • Stayed: December 2007, traveled on business
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4  Thank old_motters
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,309 - 1,315 of 1,429 reviews

Reviewed December 31, 2007

Love this hotel! We cannot say enough wonderful things about the convenient location, comfortable rooms, pleasant staff, good food and lovely grounds. Been there twice as have family in area and plan on going back. Worth the money.

  • Stayed: December 2007, traveled as a couple
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1  Thank sunny_california6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 26, 2007

We enjoyed our pleasant stay at the Sheraton in La Jolla. Our room was very comfortable with a King-sized bed and a sofa. We stayed 5 nights at this hotel during the christmas season. Good location near I-5, the University Towne Center mall, downtown La Jolla, etc. Nice touches throughout our room such as a flat screen tv, dvd player, starbucks coffee, cookie upon check-in, in-room microwave & fridge, complimentary wi-fi*.

The good points:
- Nice mini-bar with fridge, microwave, and starbucks coffee
- Nice pool, hot-tub, and gym
- Maid service was exceptional
- Friendly staff
- Quiet, and easy to get to

Things that could be improved:
- Bathroom was tiny (I didn't think they could make bathrooms so compact!)
- Heater very noisy and difficult to keep at a steady temperature
- Toilet noisy so we always had to jiggle it

Looks like this Sheraton is undergoing some renovations in the other wings. Overall, this was a great hotel and we would definitely stay here again.

* Please note that on January 1, 2008, the hotel will be charging for wi-fi internet use AND for parking. boooo!

Stayed: December 2007
1  Thank johnandbilldc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 12, 2007

i'm a SPG member but found a better price at hotels.com for about $100 a night for friday and saturday. nice hotel for the price-clean and modern rooms, free/plentiful parking and nice grounds. close to the freeway, across the street from UCSD and steps away from stores/shops. Bathroom is small--if you stand in the middle of it you can touch the door, sink, shower and toilet without stretching--but not really a big deal unless you plan on having more than one person use the bathroom at the same time. Setup is separate buildings with separate entrances--and parking is all around--so you can park right next to your room.

  • Stayed: November 2007, traveled with friends
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1  Thank Tukiness
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 11, 2007

This hotel is the most convenient place to stay in San Diego. All my reviews are based on business travel, so my comments lean toward those needs.

This is a terrible business hotel.

It doesn't have a convenient business center. (I dare you to try to find it in the jungle of bungalows.) The Executive Lounge food is boring, but if you're okay with cereal, bagel, coffee, and juice, then it's adequate. The gym is not great, kinda limited in size and choices. The pool area is nice, if you have time to swim (I never do). You have to park your own car, and sometimes far from your room. No one is really there to help you with luggage, so if your back hurts...stay somewhere else.

This hotel used to be a Radisson, and more family-oriented. It's designed to be a self-service hotel, and not a business-centric place. So all is forgiven, because if I ever want to drag my family to San Diego for a visit...this is the perfect hotel for us.

I can overlook the fact that I can hear the freeway if I'm not on the garden side. (Try to remember to ask for a garden side...it's really important if you're a light sleeper.) Try not to stay on the first floor, if security concerns you. (It does concern me...being a lone female traveler.)

I love the mini kitchen area...I like the fact that I can spread out all my take out from Whole Foods (next door), and microwave food until my heart is content. I like my refrigerator, which is empty and not filled with over-priced mini-bar OJ. Having Whole Foods next door is one out of two reasons why I stay here. The second is FEDEX Kinko's is also next door. I have lost count of how many times I've had to make a midnight run to Kinko's to print out customer handouts (in color), or email the nice guy who works the horrible 9pm-9am shift my files to print, collate, and staple into nice little packages for my next morning's presentations. He has saved my butt at least once or twice.

So, I guess you figured it. I don't stay here because I love this hotel, because I don't. I hate looking for "close" parking near my bungalow and schlepping my stuff around (sometimes in the rain). I don't like the food there, or the gym.

If you stay here...TWO things to watch out for.

1. Ask for a renovated room. (If you don't you will get someting dark, old, and an old air conditioning unit that will keep you up all night.)

2. Ask for a room that faces the garden. Sure, it can be noisy from laughing kids. (But it's sorta sweet to hear. It quiets down by sunset.) Otherwise, you might end up facing the freeway side.

I can't really give it a good or bad review. It meets my minimal needs. If it weren't near Whole Foods AND Fedex Kinko's, I wouldn't stay here unless I had my kids with me.

The staff is pretty nice...they try hard. I gotta give them that! The rates are pretty good too.

  • Stayed: October 2007, traveled on business
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4  Thank flannelpajamas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 29, 2007

We stayed at the Sheraton La Jolla in Oct 2007. The hotel is perfected located for Legoland and Seaworld. It is right on the freeway but you don't hear it or even know it is there. It is within walking distance to Whole Foods, coffee shop, movie theater, and restaurants. It is so close of a walk, there is a special door to access the shopping center from the hotel with your hotel key. Good thinking! We traveled with 2 kids. The room was clean and up to date. The down side was a small bathroom but not big deal really. The room had a frig and microwave and the beds were very very comfortable. The hotel is about 2 miles from the beach and Birch aquarium. It was just perfect for our trip to the parks. Recommend it to other families.

  • Stayed: October 2007, traveled with family
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2  Thank TheAnalyzer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 25, 2007

Everything about this hotel is very nice. The staff went out of their way to be helpful and friendly. The location is terrific for frwy access to San Diego and PCH attractions. Comfortable rooms for 2 and comfy beds. Bathroom small but adequate.
One of the only hotels in the area with free parking. Would stay there again.

  • Stayed: October 2007, traveled with friends
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1  Thank LuvtravlHouston
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Sheraton La Jolla Hotel

Address: 3299 Holiday Ct, La Jolla, San Diego, CA 92037-1830
Phone Number:
Location: United States > California > San Diego > La Jolla
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#9 Romantic Hotel in La Jolla
#11 Business Hotel in La Jolla
Price Range: $159 - $392 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Sheraton La Jolla Hotel 3.5*
Number of rooms: 252
Official Description (provided by the hotel):
A warm welcome awaits you at the Sheraton La Jolla, a resort-style hotel on 7.5 acres of tropical beauty. Located less than a mile from University of San Diego, La Jolla VA Hospital, Salk Institute. ... more   less 
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Also Known As:
Sheraton La Jolla
La Jolla Sheraton

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