The irony is that having spent 3 nights in La Jolla/San Diego, we both can't wait to go back - the only disappointment in our Californian adventure (which also took in Palm Springs and Los Angeles) was the Bed and Breakfast Inn at La Jolla. We've used Select Registry many times to choose places to stay, preferring where possible to have a boutique style hotel or inn (having said that, after our experience in La Jolla we erred for safety and booked Hyatt for the next couple of nights!).
The inn is located in a quiet part of the beautiful La Jolla, just 15 minutes drive up the freeway from San Diego airport. Within walking distance of the cove and also shopping area, with both having lovely restaurants too, the location is great. The inn, however, is an old property that is dated rather than historic and in our view showing signs of wear (compare for example to other similar properties that combine history with modern facilities).
Whilst Teresa kindly stayed on to ensure we checked in safely, at no time during our three days did we feel that there was any real attention to detail. Our overall view is one of a property that does not love it's guests or overly care for them. We had our share of problems but putting them to one side, this was not the place the other reviews lead us to believe we would find. Yes, there are touches such as a glass of wine and some cheese put by at tea time but had we known about the fixed breakfast time of 9am that in itself would probably have put us off staying there (although as we left Margaret, who had been absent the first two days we were there, said she would have made us scrambled eggs had she known, earlier than 9am. As it was, we ate out and have now had confirmation of a 10% refund for the problems caused). (Note: if like us you arrive and want to be up and about early then there are good places to go nearby!)
Regrettably, far from the Inn working around the needs of their guests it very much came across the other way around. There were many notes to be observed. This did not come across as a place to relax, socialise, sit by a log fire...a shame as many of the other Select Registry places we have been to were like that but not this one.
Unfortunately our first experience was to stay in The Cove - no fault of the Inn staff that the toilet was broken but the clanking and rushing of water didn't make for a good night's sleep nor the fact that the central heating comes on and wakes you up in that room at 5am! Although New Year, the inn was not overly busy so we were moved to another room (Peacock Salon) which was still relatively cramped but did have a balcony.
Aside from the distinct negatives, plus points include the back garden which no doubt in summer is a nice place to be. There is also a computer terminal on the upstairs landing beside a couple of the bedrooms. Although it can't be used between 8pm and 8am, it was useful to have the access. Note: it did not bother us but there are no tv's in the rooms. Plenty of parking on the road and nearby.
Interestingly this inn is owned by a group of investors and the staff/manager are simply hired in. To put that in perspective there is a manager, Margaret and a part-time assistant, Teresa. We simply didn't see them when we went out at 8/8.30am. Neither have an interest in the property and so unlike an owner managed inn we felt things went awry more we feel from a lack of investment by the owners and not the fault of the staff. Rather like 1984 if problems arise then they are sent up the chain to nameless souls - the investors - who deal with them and make decisions, not the threadbare staff in the Inn. With hindsight, we placed too much reliance on the reviews that all seem to adopt a similar description of the accommodation and make the same comments. Sadly our visit did not reflect those and made us call into question how things could be so different during our stay at a time of year during a major part of the holiday season. .
- Official Description (provided by the hotel):
- Discover a Luxury San Diego Bed & Breakfast in the heart of La Jolla only a block from the ocean. Relax in our serene gardens or on the sunny deck. Some of the Deluxe rooms at our Inn in La Jolla feature fireplaces, some ocean views, fresh fruit, flowers, and robes for total comfort. Awaken to unforgettable breakfasts and the ideal location to explore beautiful beaches, shopping and dining and all that La Jolla and San Diego have to offer. ... more less
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- Also Known As:
- The Bed And Breakfast Inn At La Jolla Hotel La Jolla
- The b&b Inn At La Jolla