I can't believe how good these reviews are! This place was a dump-- for $350 a night. Location, awesome, and I love Kirkwood, but I've never stayed in a room with a more uncomfortable/ unacceptable bed/ sheets/ pillows/ shower pressure/ etc. Absolutely one/ two star accomodations. So...very...uncomfortable.
I think the prior reviews have to be from property/ timeshare owners trying to promote their property. We got locked out of our room three times because the keys don't work; spent 2 hours waiting in a 36 hour period. Response from nice (but not overly hospitable) kids working there was "this happens all the time, we keep asking them to change all the locks." Finally they made us 5 keys, including a Master key-- are you kidding me? Good thing we're honest.
We asked if housekeeping was coming-- couldn't get in because of the lock issue-- front desk response-- "Well, what do you need?" $350 a night and they make you feel bad for requesting fresh towels and a bed freshning? Jeez. They came and din't even replace the dirty water glasses, towels, etc, but we were just over being cranky and said oh well.
The bed was a squeaky, uncomfortable Murphy bed; we thought it was bad until we heard people in the lobby complaining they paid $350/ night for a trundle bed. (I'm not talking spare/ kids bed, I'm talking ONLY bed). And you couldn't see the TV from bed-- not a big deal, but weird, right?
So I see reviews all the time that are hard on the Sheratons/ institutions and I think they are harsh. I can say every Sheraton/Mariott/ even Best Western I've ever stayed at blows the water out of these accomodations.
So I highly recommend skiing Kirkwood, and as a fan of the resort feel a liitle bad knocking this place, but It blows me away that Mountain Club can get a steep rate for such cheap accomodations. I almost hope they get bought by one of the big guys, because this hotel has no quality control in place.
It would be one star, but the location was incredible. I do love the ski in/ ski out, for sure.
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- Also Known As:
- Mountain Club At Kirkwood Mountain Resort Hotel Kirkwood
- Mountain Hotel Kirkwood