We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Nice place to stay - very hard bed”
Review of Kashotei HANAYA

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 10 more sites!
Kashotei HANAYA
Certificate of Excellence
Sydney, Australia
Level 4 Contributor
49 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
“Nice place to stay - very hard bed”
Reviewed July 25, 2013

This is a nice ryokan to stay at when visiting Noboribetsu.

It is very welcoming - I was picked up at the bus station. It is not central in the town but only a 10-15 minute walk, so easy enough. The first thing that struck me was how clean the ryokan was, everything was neat and in place. The Team were very welcoming,a nd service excellent. There is a lovely well-kept garden outside as well, and the owner makes a big effort to also welcome you and have a chat.

My room was very small, but something I am used to in Japan. I was surprised to have beds in the room and they look comfortable and inviting. But when I sat on the bed it was soooo hard - there were no spring or a matress, but a wooden frame and base, and a very thin futon mattress, along with another very thin hard mattress. It was also very hot in the room.

I am ok sleeping on tatami and futon's but this bed was really uncomfortable. I would recommend asking for a tatami room - I think they are also a lot bigger anyway.

The dinner and breakfast were exceptional, very enjoyable and beautifully presented.

Overall this was a great choice of ryokan to stay, and a great little town as well.

  • Stayed July 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank TravelHappyOne
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

166 reviews from our community

Traveler rating
    114
    44
    6
    1
    1
See reviews for
65
59
5
1
Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (14)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • Japanese first
  • Korean first
  • Portuguese first
  • Any
English first
London
Level 5 Contributor
46 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
Reviewed June 8, 2013

Rooms in a ryokan look somewhat spartan. There's a table, couple of chairs and usually a tv. The bathroom is out by the hallway. Anything else is tucked away in the closet. I had the standard 12 tatami room.
I wasn't expecting the culinary voyage I set for myself: kaiseki!
Exquisite food and stunning presentation. The breakfast, though not as elaborate, was also excellent.
English was not widely spoken but we got by. The public areas were pleasant including the onsen and gardens.
Bus from the train station drops you in the centre of Noboribetsu and then it's a five minute stroll back down the hill to the ryokan opposite the hospital.
The town itself is functional if not exactly pretty. Some of the bigger hotels/ryokans are open to day guests for onsen or dining. If the smell of sulphur puts you off then you probably won't care for visiting!

  • Stayed August 2012, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Kenneth M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Asia
Level 3 Contributor
14 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed March 2, 2010

My friends and I stayed in the ryokan in August 2008. It was located in the more serene part of the city, tucked away from the horde of tourists that visit Noboribetsu. The hospitality of this ryokan was one of the best that we've experienced during our Hokkaido trip. The ryokan staff took the pain to communicate with us with English and accomodate our requests as far as possible. They recommended a few interesting places to visit in the vicinity and even offered us a ride to Edo Wonderland, which was a 15-minute drive away from the ryokan! The rooms were also comfortable and spotless. The futons were so comfortable that we slept like a baby. We were slightly disappointed with the food though, because we read many reviews about the excellent cuisine that the ryokan offers. Well, they were good, but a little overrated; partially because we've had much better food elsewhere in Hokkaido. The public bath in the hotel was rather small, but of acceptable standards. Nevertheless, we enjoyed the stay thoroughly and couldn't recommend this ryokan more for its clean rooms and unparalleled hospitality.

  • Stayed August 2008, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Eprincipe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
earth
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed August 24, 2009

We stayed one night at this hotel. It's a stone throw from the main street by foot with access to free car park behind the hotel. The hotel has 2 attached Onsen which are well maintained and they swap between the male and female Onsen every night at 1am. The room that I stay is clean although the mattress could have been thicker. Dinner and Breakfast are included and they'll it serve in your room. The presentation and quality of the food is above average by Japanese standard. Last but not least the staff tries very hard, with their limited English language skills, to serve the guests. The staff recommend us to the local food joint, Fukuan. It's a Soba shop but they serve great Edi Tempura Don as part of the set lunch. There are many other big hotels in the area but this is a great ryokan to stay if you are looking for a cozy place with wonderful service. RB & SZ

  • Stayed August 2009, traveled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank sz88
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Singapore, Singapore
Level 3 Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed November 24, 2007

Kashotei Hanaya is tucked in a small corner of the Noboribetsu Onsen area. Because it has only 20 rooms, the ryokan had a sort of exclusitivity as compared to the other bigger ryokans in the area. You will not find yourself with too many people at the onsen at one time. With a garden and a river behind it, it couldn't be more enchanting.

The ryokan has an outdoor and indoor hot spring bath on the ground floor. After a bath, you can relax at the garden with the sound of the river flowing behind you.

Room is clean, food is fantastic and service is excellent. We had booked a normal package, but the meals served were beyond our expectations. Dinner consisted of many courses and breakfast was also a pleasant surprise.

Despite our poor proficiency of the Japanese language, the staff were very patient and helpful. I will definitely recommend this beautiful ryokan to everyone!

  • Liked — Clean rooms, great food
  • Disliked — A tad close to the main road; can be noisy
  • Stayed November 2007, traveled with family
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank mrssin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Singapore, Singapore
Level 3 Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed November 16, 2007

Kashoutei Hanaya, being a small ryokan, is not overrun with hordes of tourists, and thus retains the homey ryokan feel.

The place is very tastefully decorated. There's a small Zen garden facing the lobby. 12,000+ yen per person per night includes breakfast and dinner, and was well worth every yen. The 2 meals are served in the room, and dinner arrived promptly at 7pm with a hand-written menu. And my, look at the spread! After dinner, a guy comes in the lay the tatami mattresses, and then hands you an alarm clock so that you don't oversleep! haha! Cos check out time is 10am.

I dipped into the onsen twice, and saw only one other guest there. The other time, I had the whole onsen to myself! Yukatas and socks are provided (Shoes are removed once you enter the ryokan)

The front desk speaks some English, and were very helpful. When we mentioned that we would like to visit the Jidai Mura Edo Ninja village (which is quite inaccessible if you don't drive), they immediately called the Musuem, which sent a car to pick us up in under 15 min, free of charge. And they even got us the tickets at group rate, even though there were only 2 of us. Now that's Japanese service for you.

Althought it's located at the edge of the onsen town, we could walk to the entrance of the Hell Valley in under 10min.There is a bus stop just across the road that takes you back to the train station.

  • Liked — Service and ambience
  • Disliked — Late check in, early check out
  • Stayed November 2007, traveled as a couple
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank bluechick33
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Noboribetsu hotels
Noboribetsu Onsen
Hotel Mahoroba
Hotel Mahoroba
#3 of 20 in Noboribetsu
530 reviews
Noboribetsu Onsen
Dai-ichi Takimotokan
Dai-ichi Takimotokan
#2 of 20 in Noboribetsu
709 reviews
Noboribetsu Onsen
Noboribetsu Grand Hotel
Noboribetsu Grand Hotel
#4 of 20 in Noboribetsu
563 reviews
Show Prices
Show Prices
Show Prices
Noboribetsu Onsen
Oyado Kiyomizu-ya
Oyado Kiyomizu-ya
#7 of 20 in Noboribetsu
131 reviews
Noboribetsu Onsen
Noboribetsu Sekisuitei
Noboribetsu Sekisuitei
#9 of 20 in Noboribetsu
373 reviews
Noboribetsu Onsen
Takinoya
Takinoya
#1 of 20 in Noboribetsu
250 reviews
Show Prices
Show Prices
Show Prices

Been to Kashotei HANAYA? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Kashotei HANAYA

Property: Kashotei HANAYA
Address: 134 Noboribetsu Onsen-machi, Noboribetsu 059-0551, Hokkaido
Location: Japan > Hokkaido > Noboribetsu > Noboribetsu Onsen
Amenities:
Free Parking
Hotel Style:
#1 Best Value Hotel in Noboribetsu
#2 Top resorts Hotel in Noboribetsu
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Kashotei HANAYA 3*
Number of rooms: 22
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Expedia, Booking.com, Orbitz, JAPANiCAN, Travelocity, Agoda, TripOnline SA, Rakuten, Ctrip TA, Priceline and Cheap Tickets so you can book your Kashotei HANAYA reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Kashotei HANAYA Noboribetsu, Hokkaido

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing