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74 - 79 of 330 reviews
Reviewed December 1, 2011

Good: Clean room, has indoor swimming pool, room rate is cheap

Drawback: No internet connection at all, no free bus service from JR Noboribetsu, slow email response and no correct answer obtained

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Room stayed: Single (western style)

This hotel is under the hotel chain Manseikaku. Expect to get great service but I feel disappointed. They have slow email response. Send email to ask if free bus pick up service provided, but they replied me that I sent the email to the wrong person. I suspect they have misunderstood my email which was writen in English.

I took Donan Bus in front of the JR station to this hotel. One way ticket cost 330 yen. I hope the hotel provide free bus to JR Noboribetsu, so I did not ask for return bus ticket. In the end, to my disappointment, no free bus service provided.

According to the donan bus website (in japanese), the return ticket sold at 600yen. Not very sure where to get it. Probably at the JR Noboribetsu station counter.

The hotel is opposite the Noboribetsu Onsen Bus Terminal. The building looked good. Lobby is spacious. Front desk staff can speak simple English. Not really a problem to communicate with them.

Due to the design of the building, my room is located quite far from the elevator. Can only see the inner hotel building from my room. The room is small, but nice and clean. Green tea pudding was served (put inside the fridge). Taste normal.

Universal plug adapter is provide in the room. This is the 1st hotel I stayed so far that provides universal plug adapter. But it is also the 1st hotel that doesn't provide internet connection at all.

Did not pay attention to the air condition in the room because it was snowing when I visited Noboribetsu. However, I did open the window when I was sleeping that night. So it may be quite stuffy as mentioned by traveller wyjc, especially during summer.

There is an indoor swimming pool (closed at night). Onsen opened for 24 hours. Indoor onsen has water jet bath and sauna (closed at night). Because the onsen is located at level 3, no nice view for the open air onsen. Personally prefer the indoor onsen.

Dinner and breakfast are in buffet style. Quite a good variety and taste is okay.

As a summary, paying 5925 yen (including 2 meals and onsen tax) to stay at this onsen hotel is considered quite cheap. But I may try other hotels in Noboribetsu for my next visit though.

Date of stay: November 2011
  • Trip type: Traveled solo
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1  Thank etherchia
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed June 26, 2010

First time to stay in a Ryokan style room. You sleep on the floor with a comforter and a beaded pillow. If you would like to experience this, you may want to try this hotel. The room feels a bit outdated. The aircon is controlled at 23-25 deg Celsius - can't make it any cooler. We stayed here for one night only. The onsen inside the hotel is nice. There is an indoor and outdoor onsen. I liked the outdoor better. Breakfast and dinner are buffet style with plenty of choices. 15 minutes walk to the Hell Valley. No free internet or free wi-fi in this hotel.

Date of stay: June 2010
  • Trip type: Traveled with family
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2  Thank Ebigo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed August 28, 2009

We stayed for 2 nights and booked a quad room for our family of 4. We found the following issues with the hotel :

1. the air-cond was extremely weak to the extent that the room felt stuffy
2. the amenities had a dated look
3. we all got bit by lice on the second night of our stay - pest control is badly needed
4. the staff at the front desk had poker faces and did not make any effort to make you feel welcome.

The room rate included both breakfast and dinner and they provided a wide selection of food with reasonable quality but repetitive choices over the two days we were there. The hot spring was good and not crowded (we went on a sunday night).

All in all, this is at best a very average hotel and one would have expected better quality given the rate charged.

Date of stay: August 2009
  • Trip type: Traveled with family
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1  Thank jennycY3199PT
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed August 13, 2022
Google Translation

Date of stay: August 2022
  • Trip type: Traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed July 20, 2022 via mobile
Google Translation

Date of stay: July 2022
Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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