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Pingyao Cheng Jia Hotel
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Reviews (146)
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All reviewschinese breakfastnorthern gateold citytrain stationbreakfast is servedstayed for nightslovely courtyardhigh speedquiet locationhotel is perfectwang family courtyardlow seasonwithin the wallsenglish speaking staffsouth streettaxibi
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Reviewed June 22, 2012

This guesthouse, like most in Pingyao, is set around a beautiful old courtyard. This place is near the north gate, so close to the train station but not exactly in the center of town. It’s in the car-free zone but not within the pedestrian-only zone; you have to deal with electric carts and scooters, but there are fewer tourists here, and the guesthouse itself is down a quiet alley, so there was no noise or hassle, and your little taxi cart from the station (free pickup with your reservation) can get you right to the front door. Nothing in town was more than a pleasant 10- or 15-minute walk away.

The common areas were gorgeous and nicer than our room (No. 905, Xilou A), which was upstairs and clearly not part of the original house. The room itself was large and pretty if perhaps a bit less authentic than the smaller rooms right on the courtyard. The bed was huge, comfortable, and exotic. We stayed only two nights, during which the room was not cleaned; not really a problem for only two nights, but the floor could have used a sweeping (Pingyao is dusty) and the bathroom floor could have used a wash (no proper shower stall means everything gets wet). All in all, no major complaints, though.

The younger guy at reception (sorry that I never got his name) spoke English quite well and was extremely helpful, making onward train reservations for us online (for no extra fee), giving us a map and advice about what he thought we should see, and getting us breakfast (we arrived on an overnight train) before we even checked in to the room. He had also corresponded with us ahead of time about arranging the free pickup (a driver waiting with my name at the train station). I wish we had found more time to sit and chat with him. Nobody else who worked there seemed to speak English, but all of them seemed friendly and eager to please.

There is no restaurant like at many of the larger guesthouses, which makes it a quieter property. There is free traditional breakfast with the room (and just 10 RMB per person for an extra day’s breakfast if you arrive early the first day) and reliable WiFi throughout the property.

Note that the name of this place has been translated in different ways on different websites. We found them on eLong as “Pingyao Cheng Homes Fork Hotel” (yes, “Fork”).

Lastly, I should mention the sweet dog that lives behind the stairs at the back of the courtyard. She is just a scrappy little thing (apparently called Wan-Tai after a famous movie dog) with a half-underbite, but she loved getting attention from us and the other guests every time we walked by.

  • Stayed: June 2012, traveled as a couple
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3  Thank dougherucci
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 21, 2012

I stayed here in late June 2012. The staff were very eager to help me with my travels and were extremely friendly. The Internet connection was fast and reliable, the breakfast was very filling. The bathrooms are modest but clean and the water hot and reliable. The rooms are straight out of a movie, it's like going back in time.

I called a day ahead of my travel, even though I booked online, and they picked me up at the airport for free. Having someone holding a sign with your name on it is very reassuring after a 12 hour train ride in a foreign country.

The real gem here though is the courtyard. I spent every night reading outside under the red lanterns. It's magical. I not only recommend the place, but if I'm ever in Pingyao again, I'll be staying here with my gf.

Stayed: June 2012, traveled solo
2  Thank Charlie P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 26, 2012

Our stay at this guesthouse was the highlight of our Pingyao stay. The guesthouse staff was helpful and friendly, especially in offering tips on attractions and transport arrangements. The guesthouse is popular with foreigners and locals and the reception guy speaks good English. Hence there will be no problem communication wise.
The rooms are lovely, offering an authentic old school stay while maintaining modern comforts such as air conditioning, TV, hairdryer. Small and cosy, you will almost forget you are in modern times.
The room comes with breakfast, but you would like, venture out to get some local fare such as noodles (well known in Shanxi province), fried dough or soy bean milk.
If you are arriving via train, call the guesthouse in advance to arrange pick up at the train station as it might not be easy to locate the guesthouse in the ancient city. Alternatively, the guesthouse is located near the North gate, about 100m away.
Friendly service, good amenities and accessible location, we will definitely be back next time we visit Pingyao.

  • Stayed: February 2012, traveled with friends
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3  Thank anggingyin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 13, 2011

We spent two nights here on a weekend break. From the very beginning, the staff went out of their way to be helpful. We had taken the bus from Taiyuan, and listened to some bad advice and got off before the actual bus station stop. But the electric cart driver from the hotel called me, figured out where we were based on my description in bad Chinese and came and got us. We had booked a room in the "xiulou" or the upstairs ladies' quarters. The manager was afraid it was too small for our family of three, and showed us a bigger room. It was more expensive but he knocked off the extra we were paying to check in before noon so it worked out about the same. The hotel is near Pingyao's north gate--a little further from some of the main attractions. But Pingyao is so small, we thought it was worth a little extra walk to be away from the crowds. The rooms are gorgeous--after the long train ride and a first walk through the historic city, we spent the rest of the afternoon reading on our earthen bed, sipping tea and eating snacks bought from the many street vendors. The hotel helped us book a car for seeing some of the sites outside of town on our second day--very reasonably priced if not the greatest/safest driver. The car itself was very comfortable though. When we got back, we had a lovely cocktail hour in the gorgeous courtyard, while our son helped the staff pick fresh dates from the trees in the courtyard. Soon, many of the staff and some of their children joined the party. We shared our snacks with them, they shared their dates with us. Some reviewers have complained about the bathrooms--in fact, they are quite typical of Chinese hotels. The good news is that there was always plenty of hot water, and western-style flush toilets. The bad news is the shower is not enclosed and so you have to be careful to remove everything that you don't want wet. Similarly, not everyone likes the breakfast--usually some sort of porridge, spicy fried vegetables, a couple of kinds of pickle and a boiled egg. With all the street vendors, if you are still hungry, you'll find something else you like. We'll definitely go back and have already recommended it to friends.

Room Tip: The rooms in the "xiulou" upstairs are quite spacious with extra sitting space, but the bed in room 601 is the biggest.
  • Stayed: September 2011, traveled with family
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5  Thank Yifeng
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 17, 2011

Everything was like a beautiful tale story in the ancient china! The staff is very helpful, they came to pick us up to the train station, and the young guy in the reception speaks english very good, really a very nice and helpful person. Rooms are amazing, decoration is truly beautiful, bed comfortable and bathroom ok. Calm at night and best place to eat your breakfast in the morning (chinese, of course) in the garden, Enviroment unique. If i go back to Pingyao some day, i will stay in this hotel for sure.

  • Stayed: August 2011, traveled with family
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1  Thank elietadelullviu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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