Even though this place is rat infested and ant infested, this didn't even bother us as much as the female manager. Seriously she is unbelievable!! If you mention her to anyone about town in sihanoukville, not even otres, she is known to be incredibly rude and impossible to deal with.
Her daily rudeness to us during our stay had just become the norm, it was actually laughable. She will be sitting doing her nails or eating and doesn't even acknowledge you she just grunts and points and yes she speaks good English when she wants to !
However on our last day we had to check out of our room at 12 and we weren't leaving until a few hours later so I went to reception and asked her where I could leave my bag while we went and got some lunch. I got the usual grunt and point to the corner of the room. I said are u sure it will be ok here and got the usual yes yes yes of course, stop asking me stupid questions attitude back.
So when I went back to get my bag to get an onwards scheduled bus to Ho Chi Minh she looked at me and said I shouldn't have left the bag there because now it has gone to Phnom Penh airport and it was my fault! She just shrugged her shoulders and said she couldn't do anything about it. It wasnt her problem she kept saying. After me losing my temper and actually realising that this was reality that she had actually put my all my luggage on another bus with other tourists when I asked her to mind it, then the "I no understand" crap started and we got no where with her. She couldn't care less.
We had to expend more money, change our plans and go searching for my bag at Phnom Penh airport in the middle of the night by the time we got there.
Many thanks to the staff at Ana travel agency in sihanoukville who helped call the airport and organise another bus and taxi to meet our connecting bus to Ho Chi Minh. It wasn't the first time they had heard a story like ours about the mien mien manager. They even rang her at the time we were there in their offices to try get some info from her in Cambodian as she suddenly knew no English with us and she was just as rude and unhelpful to them. They just put down the phone and said to us "that lady is crazy !"
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