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“Very much disappointed”

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Bacchus Guest House
Ranked #148 of 234 Sihanoukville B&B and Inns
Bangkok, Thailand
Level 5 Contributor
75 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
“Very much disappointed”
Reviewed August 19, 2011

I choose this place because of all the positive reviews and got very much disappointed. It is very true that Dave and his wife are very friendly people and the food served is good. The room I stayed in however was everything else than good. Upon arrival the water heater for the shower didn't work, though I booked some days ahead. 2 guys came to fix it but couldn't do the job. Another guy came the day after; now the water was hot but absolutely no pressure, neither on the hot or cold water. Sheets had stains, though laundered, dust everywhere, a missing console in the bathroom ( no place where to put amenities ), no closet in the room, just a bar in a niche with 2 (!!) hangers. After I saw the room I spoke to Dave specially about the bathroom, but he said it was like that since he had the place.. No move to better the situation, maybe by changing the room or similar. I stayed because I got sick the 1st night, otherwise I would have moved out. Location on the other hand isn't bad, close to the beach and not too far away from shops and bars.

  • Stayed July 2011, traveled solo
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
2 Thank MaiMiTang
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SihanoukvilleDave, Owner at Bacchus Guest House, responded to this review, September 13, 2011
There is now a new shower in this room, as soon as the guest bought it to my attention we tried to resolve it (we even let them use our own personal shower as they wanted a hot shower). We have installed a 3 tier shelf in the bathroom for toiletries. Admittedly the previous one had been broken a week or so before the customer arrived, and we did not replace it in time. Cleanliness of sheets/towels etc is something we work hard on, and we have replaced our cleaner as she wasn't meeting the standards we expect.
As for things like not enough hangars, all a guest has to do is ask for more - i can't fix the issue 2 months later when it's brought to my attention on trip adivsor.
The 1 thing i can't change about this review is the standard of Cambodian workman!!!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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34 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (3)
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English first
Glasgow, United Kingdom
Level 1 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed April 28, 2011

Well if I said I went for 2 days and stayed 3 weeks you must get the idea! Great location, great value for money, great staff, well you get the idea, just great. Thoroughly recommended.

  • Stayed April 2011, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank m_gallacher
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Canterbury, Kent
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed March 19, 2011

Stayed here for a week in October 2010. Very friendly place run by David and his Khmer wife Kim. David is full traveling knowledge and can help with visas for Vietnam (Sihanoukville is the fastest place in SEA to get the Nam visa), or extending your stay in Cambodia.
The guest house is an excellent choice and carters for families right down to the independent traveler like myself.
An excellent choice of food is available at the bar and the beer is ice cold!
Close enough to the beach but far enough away to not be disturbed by the Sihanoukville night life.
All in all a superb budget accommodation, with great hosts and lively night time bar.

  • Stayed October 2010, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank 247orbtial
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed March 12, 2011

We stayed here from 4th Dec to 7th Dec reason of stay was to visit my friends Dave and Kim, So glad to take the time to visit them in their great guest house and the location is great,short walk from beach and also very short walk to Utopia a top night club,rooms are clean and nice aircon could do with having a fridge to keep water cool did mention this to Dave,Dave and Kim have added a pool table nice for relaxed afternoon shooting pool and drinking Anchor beer,will be visiting again December this year see you soon Dave and Kim

  • Stayed December 2010, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank DirtyDog_11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SihanoukvilleDave, Owner at Bacchus Guest House, responded to this review, September 13, 2011
A/C rooms now have fridges.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Brisbane, Australia
1 review
Reviewed March 9, 2011

The food is great,the staff are great,David and Kim the owners are two of the most helpful people you will ever meet,they will help you with all your needs from visas, day trips,bus tickets,travel addvise,there rooms are large and clean, just a short walk will get you to all the spots needed in your trip night life,beachers, and there are other places eg,bars and places to eat if you need but thanks to every one at Bacchus Guest House there was no need for me to go but you will enjoy your stay as i have ,my first stay was for 4 months and i returned for another month this year Thanks Dave Kim and all the staff and will be going back again soon

  • Stayed August 2010, traveled solo
    • Value
    • Location
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    • Cleanliness
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Helpful?
Thank podoe44
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bad Goisern
Level 3 Contributor
11 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed March 1, 2011

We stayed there for three nights and everything was perfect. Dave and Kim have a great guesthouse with a delicious restaurant and a very nice bar where you can play pool. It's very close to the beach ,just some minutes to walk.Dave and Kim can help you if you wanna go on a trip.
We made a trip to the ream national park and it was fantastic. we wanna come back very soon.

  • Stayed November 2010, traveled as a couple
    • Value
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Helpful?
Thank losroques76
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hamburg, Germany
1 review
Reviewed February 17, 2011

i went there for a short time but stayed 6 weeks ! good cheap clean rooms,good bathrooms,the people running it are friendly and helpfull,they can arrange all sorts for you with ease,visa extentions,trips to the islands,bikes even an onward journey.the bar is a great place to meet people with the best atmosphere in s/ville.good on ya dave and kim i had a great time and will be back one day.

  • Stayed September 2010, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank davecorky
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Bacchus Guest House

Property: Bacchus Guest House
Address: Occhetual Beach Road, Sihanoukville 18000, Cambodia
Location: Cambodia > Sihanoukville Province > Sihanoukville
Amenities:
Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service
Hotel Style:
Ranked #148 of 234 B&Bs / Inns in Sihanoukville
Price Range (Based on Average Rates): $
Number of rooms: 18
Official Description (provided by the hotel):
Western/Khmer managed budget guest house located directly behind Serendipity beach. Offering clean/comfortable rooms in a great location. All nightlife/beachlife within a 2 to 3 minute walk. Popular and cosy little bar and restaurant offering range of Western/Thai and Khmer food. Full range of travel and tour services available. ... more   less 

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