I reserved online requesting a non-smoking room alerting them that I would be checking in around midnight. We arrived at 11pm to find that they had just given away my room (which I had secured with my credit card)! The only room available was a smoking room. My husband has bad allergies but we had no choice but to stay there by that time. The room reeked of smoke, a sink full of ashes that had not been cleaned. There were bugs flying around the room. The air conditioning unit was inches from the bed all causing a poor night's sleep. All of our clothes and luggage smelled of smoke for the rest of our trip.
The attendant gave me a $10 off the price of the room as an apology...not enough! When I complained the owner/manager offered me $20 off my next visit...really, do you think I even want to go back!!!!
If you don't mind smoke...this would not be a bad deal if you don't have any other options. The room was large, but again the bed was next to the air unit.More