Made reservation for Memorial Day weekend night. Staff persons were friendly, however, upon opening the door to our hotel room, we were surrounded by swarms of flies. Told hotel staff who said it's desert climate, you have bugs. Went to local store to buy fly strips, hung them in room, they appeared to work but when we returned 2 hours later, a new swarm had arrived. Then we discovered that our bathroom towels and washclothes had already been used by someone and were not replaced with fresh ones. There was not tile but really old carpeting in the room which reeked of cigarette smoke and needed to be replaced. We finally had enough after 3 hours and told the German woman (the owner?) that we were checking out for the above reasons. She just said, "Cash or credit?" She seemed resigned about the state of the place and I felt sorry for her. Didn't have high expectations about the place after reading reviews but did expect clean towels and no swarming insects in room. My advice: get the day pass, enjoy the springs, then go home.
- Official Description (provided by the hotel):
- Jacumba Hot Springs & Resort "The Jacumba Spa" consists of a completely renovated Restaurant, Full Service Bar, Two Swimming Pools, Spa and 24 Hotel Rooms. In addition to all the new features, the main focus is on the world famous mineral water. Pumped from our artesian well, the 100 degree mineral water fills our two pools and spa. As we are utilizing a continuous flow system so no chlorination is necessary. Located on the US/Mexico border in the high desert East of San Diego, the Jacumba Spa is the perfect get away destination. Many people have referred to the hot springs as "...Magical, mystical healing water". The waters at The Jacumba Spa will leave you relaxed, refreshed and rejuvenated from the stress-filled world we live in today. ... more less