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“First Time visit - Excellent experience”

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Jackson Rancheria Casino Resort
Ranked #3 of 7 Hotels in Jackson
Reviewed February 20, 2013

So after reading many reports of bad smoke I arrived Sunday to find no issues with Smoke and this was a busy holiday weekend. (Presidents weekend)

We signed up for Dream Catcher and got a small money gift for the machines that turned into a winner on the Penny Machine.

We then played the table which had low limit's for around 5 hours and walked away with some profit.

As it was late at night (4am)there was only the Cafe open for food but they had a big choice and it was good quality and excellent price

I thought I would miss the ability of not being able to drink in the casino but to be honest I felt better for it and didnt make any of those drunken gambles that you tend to regret if you lose. I did have a couple of beers in the bar on the upper floor and these were reasonable prices as well.

From signing up to leaving we were made to feel very welcome and will go back here in preference to Thunder Valley.

  • Stayed: February 2013, traveled with friends
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Thank swiltshire71
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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129 - 135 of 175 reviews

Reviewed February 10, 2013

There is no place here to review the restaurants, which is too bad. I did not stay at the hotel. We went for a stage show and ate at the buffet. Except for the crab legs and the prime rib, the buffet was awful. There was little selection, the food was not hot and not attractively served. The desert bar was terrible. And it was expensive for a casino buffet. It was comparable in price to Harrahs, but the quality was well below Home Town Buffet. If you go there avoid the buffet.

Room Tip: We didn't stay so this may not get published. I just wanted to warn travelers to avoid the over...
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  • Stayed: February 2013, traveled with friends
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2  Thank egregclark
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 30, 2013

We had the bed and breakfast package. Each of us was given $15 in food credit for the coffee shop in the casino and each of our two rooms was given a $2 credit for the coffee bar in the hotel. The rooms (we had connecting rooms) were large and clean. Beds were comfortable. Bathroom amenities could have been better (no lotion or hair conditioner--shampoo and body wash were in dispensers on the tub wall). The coffee shop in the casino was decently priced and the food and service were great. The casino has been nicely remodeled. The slots were not paying enough to sit at any machine for more than a few minutes. But that's gambling. You win some, you lose some. I would gladly stay at the hotel again but wouldn't be too excited about playing the slots any time soon.

  • Stayed: January 2013, traveled with friends
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1  Thank Sherry R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Meghann K, Manager at Jackson Rancheria Casino Resort, responded to this reviewResponded February 6, 2013

Thank you for your review!
Our website Bed & Breakfast Package (Deluxe room and $30 in Dining Credit) is a great deal, and we’ve extended it through March 31st. I also appreciate your thoughts on our in-room bath amenity dispensers. It’s something that we are trying out and we’ve received mixed reviews. We have extra Bath and Body Works products available at the front desk if you ever need any additional during your stay.
Keep your eyes open for more great deals on our website as well as Trip Advisor!
See you on your next visit.
Sincerely,
Hotel Management

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Reviewed November 24, 2012

We enjoyed your hotel, casino and restaurants for two nights over Thanksgiving. Our hotel room was very clean and comfortable. We enjoyed the games and machines in the casino. We would love to see you put TRIPLE TROUBLE P0KER on the GAME MAKER nickel poker machines. It is such a fun game. We play all of the Keno and Poker games on the machine. The other game on there no one plays. We have eaten at Margaret's Cafe several times and enjoyed it. We wish that they would have had a traditional Thanksgiving Day dinner. All of your Rancheria employee's we found to be very courteous and accommodating.
We will see you again for an overnight stay on Thursday and Friday and also over Christmas Eve and Day. B and E Dowd

Room Tip: Rooms on the south side are quieter
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  • Stayed: November 2012, traveled as a couple
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1  Thank Elaine D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Meghann K, Manager at Jackson Rancheria Casino Resort, responded to this reviewResponded November 26, 2012

We appreciated your visit and the time you took to write a review. We will pass on your comments regarding your preferred games to our Slot Manager. We want to make your stay as enjoyable as possible.
Thank you again and hope to see you again soon.
Take care,

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Reviewed November 9, 2012

When walking across America on The Great American Walkabout, we had seen signs for Jackson Rancheria for a couple of weeks, but never thought we would go see it. We happened to walk right by on our way up towards Lake Tahoe. We weren't sure if we should go, but in the end couldn't resist, and had a fabulous time!

We met with the head of security, who showed us around the casino and bought us dinner, and then eventually introduced us to the Vice President of the Casino, and he gave us his personal Suite for the night!

The casino was excellent, fun, friendly, rustic and stylish. It wasn't like the Vegas Casinos, it was smaller and had personality. The owner of the casino had videos of himself playing in the lobby, and I spotted him walking around on the floor. It was a local, welcoming, and friendly place, but big enough to be a major attraction, with a huge drawl and a lot of people. It was filled with pretty girls!

The restaurant was great and affordable. I recall they had a prime rib buffet, which was excellent, for about $15. The price may change over time, but the food was great, the value was very good for the atmosphere and location, and the service was exceptional.

This brings us to the room. I have traveled extensively for years. We stayed in 200 hotels while walking across the country, a number of them 5 star hotels, like the Allerton Hotel in Chicago, or the Wilshire Grand in Orange New Jersey. I have even stayed at the Ritz Carlton. Nothing has compared to the room we had at the Jackson Rancheria! Nothing else like it. By far the best I have ever experienced!

We got the VP's personal suite, it had a master bedroom with a large hot tub, and a spa/sauna hot tub shower also, as well as an incredible King Bed and Flat Screen TV. In the living room there was another killer TV, and elegant seating and chic style in the room. It is difficult to describe, but it was completely modern, totally elegant, and felt less like a hotel room and more like an awesome bachelor pad. All the amenities were there, but still we felt more at home than at a hotel, an experience so rare in hotels, no matter the Star rating. This was the best!

Room Tip: Check out their suites, to die for! You will never get anything else like it!
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  • Stayed: March 2012, traveled on business
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1  Thank walkabout2011
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Meghann K, Manager at Jackson Rancheria Casino Resort, responded to this reviewResponded November 26, 2012

Thank you so much for your kind words! We remember your visit and enjoyed having you as our guest. We look forward to having you stay again.
Take care and safe travels!

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Reviewed November 4, 2012

I have been going to the Rancheria since it was a bingo parlor. making many Bus runs with family and friends.but this trip taken on 11/03/2012 will be my last. Smoke was overwhelming with no area of escape. and to add insult to injury items advertised to be available through the Dream Catchers program were false. Staff were very unconcerned and about customer service, not a good start to a new era.

  • Stayed: November 2012, traveled with friends
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2  Thank OverseerDrT
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Meghann K, Manager at Jackson Rancheria Casino Resort, responded to this reviewResponded November 26, 2012

Thank you for taking the time to write your review. We’re sorry to hear that you had an unpleasant experience at our Dreamcatchers booth. We have brought this to the attention of the Player’s Club Manager, and we hope that you do return and have a better experience. We take our guest comments very seriously and always strive to provide exceptional guest service.
On a good note, we have opened a non-smoking area in the Casino to accommodate our non-smokers and we’ve received a lot of great feedback.
We look forward to hopefully seeing you again.
Sincerely,
Jackson Rancheria Casino Resort

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Reviewed August 26, 2012

Had a great time with family and friends. Just didnt like all the construction but other wise everything was fun! Went to the buffet and it was very good. Desert was my fav. The RV park was our favorite part. Even though we are locals of Jackson we took the RV and met up with some friends for a visit and it was well worth it.

  • Stayed: August 2012, traveled with friends
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1  Thank Tami J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Meghann K, Manager at Jackson Rancheria Casino Resort, responded to this reviewResponded October 31, 2012

Thank you Tami for taking the time to write a review.
We're so glad to hear that everyone enjoyed their stay with us and I’m happy to say that we are FINISHED with ALL construction!! It’s been a long time coming but we’re finally done and celebrating our Grand Re-Opening.
Thank you again and hope to see you again soon.

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Additional Information about Jackson Rancheria Casino Resort

Address: 12222 New York Ranch Rd, Jackson, CA 95642-9407
Phone Number:
Location: United States > California > Amador County > Jackson
Amenities:
Business Center with Internet Access Casino and Gambling Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 7 Hotels in Jackson
Price Range: $97 - $159 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Jackson Rancheria Casino Resort 3*
Number of rooms: 86
Official Description (provided by the hotel):
Of course, we offer all the comforts you'd expect from a first-class casino and hotel. But at Jackson Rancheria, the difference lies in our service. Stay here - and let us amaze you. As our guest, you'll enjoy complimentary valet and bell services and so much more. Relax in the pool or hot tub. And if you prefer to travel by RV, you can enjoy all these amenities in addition to those of our RV Park. Stop by the Coffee Bar in the Lobby for Sandwiches, Wraps, Pastries, Donuts, Fruit & Yogurt Parfaits, Cookies, and more. Open daily 6 a.m. to 1 p.m. Book Your Banquet Now - We are accepting bookings for our banquet facilities. The moment you hit the casino floor, you feel the energy. 33 Gaming tables, 9 Poker tables featuring Texas Hold 'Em and over 1,500 slot and video poker machines. Action that happens around the clock. Sit down to a game of Blackjack or EZ Pai Gow (no commission). Give a spin to the most popular progressive and video poker games. Visit our 24-hour Poker Room. Here, you're sure to find the most fun and friendly staff anywhere. Jackson Rancheria has more MegaJackpot winners than any casino in Northern California. Step inside, and let your imagination run wild. ... more   less 
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Also Known As:
Jackson Rancheria Casino, Hotel Jackson
Jackson Rancheria Casino, Hotel And Conference Center
Rancheria Hotel Jackson
Jackson Rancheria Hotel

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