We have stayed in LaQuinta Hotels and none were like the nightmare we experienced. I am disabled, have a service dog and asked for a room on the ground floor close to the front desk. We gave our credit card to insure our room in the "NEW" section and I was told by the front desk "no problem". We had traveled 14 hrs, got there about 9 pm and the front desk said they could not guarantee a room in the front building. We were put in the silo. All concrete walls, which makes you feel like you are in prison. No amenities. The shower did not have a lip and the water ran all over the bathroom floor. The air conditioner blows directly on you in front of your bed...ended up with a sore throat.
The train was very close, a swimming pool away and went by every 2-3 hrs. We did get a ground floor room. The breakfast area did not have air conditioning. Was unattended and with so many people...it was a constant mess, along with the stuffiness. This seemed to be a good place for families who wanted to let their kids go without supervision in the breakfast room.
We did our home work and that is why request was for the new section. Beware, as they do not hold your room. The room price was HIGHER PRICED. We are used to staying at all the Marriott Courtyards for $40.00 less! The Mariott's have granite throughout & upgraded room. A real dining breakfast and service. We spend 3 disappointing days at LaQuinta and will NEVER go back nor recommend. I should have paid attention to the review of 10 mos. ago that also had same experience & left in 15 minutes.. Thought management changed.
Before retirement, I traveled in my job. In 30 years, I never had an experience as I had with this hotel.
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- Also Known As:
- La Quinta Irvine Spectrum Hotel Irvine
- Irvine La Quinta
- La Quinta Inn & Suites Irvine Spectrum CA - Orange County