First impressions of this hotel are very favourable, and during a week's stay we were never uncomfortable, but despite the great price for our room, some details did begin to chip away at the quality experience on offer at this hotel.
Good points: Lobby very smart, central pool area clean and verging towards chic, cleanliness of rooms excellent, service on the whole fine, walking distance to airport, very helpful concierge/valet service, rooms at rear of hotel quiet and sleep quality was good. Car hire office in the lobby (but cheaper deals available in airport).
-Breakfast was exactly the same every day, and not great quality
-Coffee served at breakfast borderline undrinkable - ask for tea instead
-Service in restaurant is OK, nothing more. Not unpleasant, but not exactly welcoming either. Could be more attentive too, as we spent one breakfast without single coffee/tea service being offered.
-Sliding door to bathroom required a wrestling bout to get it open and closed everytime, and sounded like a drum roll once you finally managed to move it.
-Funky mushroom growing from shower ceiling - no extractor fan in bathroom may have had something to do with this.
-There was a leak from the shower floor that came under the wall and into the main room - my bag got damp just from being on the floor by my bed.
-Channel choices on TV pretty lame.
Overall it was OK, a good and solid three rating.
- Official Description (provided by the hotel):
- Resort style. Tropical Atrium lobby area. Lots of gardens and flowers. Low rise hotel centers around a tropical garden courtyard and pool area. ... more less
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- Also Known As:
- Atrium Hotel Irvine
- Atrium Hotel At Orange County Airport Irvine, CA