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“Good value but occasional lapses lower rating”

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Atrium Hotel at Orange County Airport
Ranked #18 of 22 Hotels in Irvine
Reviewed November 1, 2013

First impressions of this hotel are very favourable, and during a week's stay we were never uncomfortable, but despite the great price for our room, some details did begin to chip away at the quality experience on offer at this hotel.

Good points: Lobby very smart, central pool area clean and verging towards chic, cleanliness of rooms excellent, service on the whole fine, walking distance to airport, very helpful concierge/valet service, rooms at rear of hotel quiet and sleep quality was good. Car hire office in the lobby (but cheaper deals available in airport).

Weak points:
-Breakfast was exactly the same every day, and not great quality
-Coffee served at breakfast borderline undrinkable - ask for tea instead
-Service in restaurant is OK, nothing more. Not unpleasant, but not exactly welcoming either. Could be more attentive too, as we spent one breakfast without single coffee/tea service being offered.
-Sliding door to bathroom required a wrestling bout to get it open and closed everytime, and sounded like a drum roll once you finally managed to move it.
-Funky mushroom growing from shower ceiling - no extractor fan in bathroom may have had something to do with this.
-There was a leak from the shower floor that came under the wall and into the main room - my bag got damp just from being on the floor by my bed.
-Channel choices on TV pretty lame.

Overall it was OK, a good and solid three rating.

Room Tip: Rooms that are close to the bar area are noisy on the band nights
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  • Stayed: October 2013, traveled on business
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Thank Bo_Duke
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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154 - 160 of 318 reviews

Reviewed October 23, 2013

My friends and I have had several dinners/get-togetherness at the Atrium Hotel over the past few years. The hotel staff is very nice and attentive. The hotel restaurant has a wide variety of delicious food. The cabanas outside by the pool were comfortable and relaxing.

  • Stayed: October 2013, traveled with friends
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Thank Mitch H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 19, 2013

Atrium hotel is by far the best place I have stayed. The staff are friendly , rooms are clean , food is excellent. Good price too !
The location is unbeatable, directly across from John Wayne airport. They also have weekly live band by the poolside at night with large turnout of people just partying having a good time. I would definitely stay in Atrium again and again

  • Stayed: September 2013
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Thank NickH0712
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 7, 2013

I have always enjoyed my visits to the Atrium Hotel. The rooms, bar, outdoor entertainment, restaurants and overall service are all excellent. It's comfortable and cool, classy yet quaint. It's my favorite among the numerous accommodations outside of John Wayne Airport simply because it really does make you feel at home. I smile just thinking of my next visit.

  • Stayed: August 2013, traveled with friends
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Thank David W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 4, 2013

A reservation was made for me on Kayak.com but I did not have the conf. # w/me.
Upon check in, They could not find me in their system - but the man was very nice and gave me a room that was only $1.00 more than what I was quoted on Kayak.
You do A LOT of walking in this hotel. Doesn't seem like quite enough elevators for me, but it wasn't that bad!
The hotel grounds around the pool are BEAUTIFUL! The cabanas, etc. what a nice touch!
The rooms are nice, nothing special but adequate for business travelers. Some of the hallways are a little run down, but nothing awful!
Nice restaurant, and the manager was very nice.
Only negative I have is that there is no patio furniture on the balcony to sit on and look out at the pool! I believe their web site claimed it had patio furniture, but I didn't see any on any of the balconies!
Other than that, just the right amount of everything in this hotel!

Room Tip: Request a room overlooking the pool, otherwise, you may just get a parking lot view!
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  • Stayed: September 2013, traveled as a couple
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Thank Madeline55870
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 3, 2013

Very convenient location, right across the airport and near restaurants. Staff is friendly and helpful. Lovely ambiance in pool area with the cabanas and bonus weekly live music. Food price is reasonable and good quality. I came to visit a friend staying there and the room facing the pool is very nice. The pool area is beautifully illuminated at night.

Room Tip: Any room facing the pool, it's quite a sight at night with nice colorful lighting.
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  • Stayed: October 2013, traveled with friends
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Thank Bethie S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 2, 2013

LOVE this place!! We planned a party in the banquet room and the staff was sooo friendly! They were sooo helpful and went over and above what was expected! They accommodated our time to come and decorate and assisted us in all our needs! There were so many compliments on the food!! In fact, we've eaten at the restaurant there and the service and food is the same! They treat you like first class! The banquet rooms are beautiful and has a patio area and big waiting area. Also very convenient for our out-of-town guests who flew into John Wayne airport! Highly recommend this place and will book another event!

  • Stayed: August 2013, traveled with friends
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Thank J-lil-angels
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Atrium Hotel at Orange County Airport

Address: 18700 Macarthur Blvd, Irvine, CA 92612-1409
Phone Number:
Location: United States > California > Orange County > Irvine
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #18 of 22 Hotels in Irvine
Price Range: $130 - $176 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Atrium Hotel at Orange County Airport 3*
Number of rooms: 195
Official Description (provided by the hotel):
Resort style. Tropical Atrium lobby area. Lots of gardens and flowers. Low rise hotel centers around a tropical garden courtyard and pool area. ... more   less 
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Also Known As:
Atrium Hotel Irvine
Atrium Hotel At Orange County Airport Irvine, CA

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