I continue to be amazed how 'standard packages' like Residence Inn, can be delivered with such variable results. This one would rate about 7 on a Residence Inn scale of 1-10
This, our first time at this property, is probably about the 30th different Residence Inn that we have stayed at in 25 years or so and we have seen everything from disappointing to perfect.
The building itself is a City-Centre style location on 7 or 8 floors, with a patio at the back and a main road frontage. The suites are well fitted out, comfortable and in as-new condition. King -size bed, exceptionally comfortable. Room very quiet. Our disappointment was on 2 days of a 4 day stay when the breakfast organisation was a shambles. They were unable, in a 60 minute period, to have all breakfast items available simultaneously. If eggs were available, sausages were not and if both came together there was no bread and so on. We never could get the toaster to work - 4 tries and still untoasted. 'Happy Hour' is only Mon-Weds so we missed it staying Thurs-Sun.
One day breakfast finally came together exactly at closing time with the rope put across on schedule and all the fresh food untouchable! Maybe the staff had their breakfast then ?
Nice front desk staff and courteous, competent housekeeping but Oh That Kitchen!
We will probably go back next year but hope to see improvements.
- Official Description (provided by the hotel):
- Experience all the comforts of home when you stay at the Residence Inn Irvine John Wayne Airport-Orange County Hotel. Enjoy a prime location only 3 miles from John Wayne Airport and 9 miles from Newport Beach. This all-suite hotel in Orange County, California is also less than 10 minutes from South Coast Plaza, Fashion Island, and the Irvine Spectrum. Guests at the Residence Inn Irvine Hotel are welcomed with thoughtful amenities including complimentary daily breakfast buffet, an on-site fitness center and complimentary WiFi. Join us at The Residence Inn Mix™, a fun and relaxing way to unwind, socialize and connect. Three nights a week our hotel features a different opportunity to socialize in our lobby or outdoor space. Inside our spacious, newly-renovated suites we provide you with all the conveniences of home. Curl up in our new king beds or make yourself a meal in the fully equipped kitchen. Separate living and sleeping areas give you plenty of room to entertain guests and pets are always welcome. ... more less
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- Also Known As:
- Residence Inn Irvine John Wayne Airport/Orange County Hotel Irvine
- Irvine Residence Inn
- Residence Inn Orange County
- Residence Inn Irvine John Wayne Airport/Orange County CA