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Best Western Plus Suites Hotel
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Reviews (1,188)
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All reviewsclose to the airportshuttle serviceunderground parkingrooms are spaciousfree breakfastfree shuttlewafflescar rentalmexican restaurantlong flightcentury blvdclean hotelliquor storethe breakfast areapanda expressshort stayevery hour
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Reviewed February 12, 2013

I stayed her 1 night on my way from Norway to Honolulu. The hotel has all you need for a short stay, nice, smiling and helpful persons in the reception. The room was comfortable but breakfast was standard and simple. I also used the shuttle bus to LAX with a friendly driver.

Can definitely recommend this place if you need a place for a short stay, close to the airport but also with possibilities to reach downtown and the more famous places by taking bus.

Henry Grindheim
Asker,
Norway

  • Stayed: February 2013, traveled on business
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Thank Henry G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 1, 2013

Stayed here 2 nights last month at the beginning and end of trip. Hotel is clean and inviting. Rooms are big. Staff was helpful and friendly. Breakfast was standard but fine. One morning we weren't able to find seating and took the food back to our room.

The first night was better than the 2nd. The 2nd day, waited a long time for the shuttle at the airport, probably close to 45 min and then the driver said we were waiting in the wrong place, but it was the same place we waited the visit before. The front desk person on the 2nd night couldn't figure out how to ring up the BW gift cards, even though the first night it was quick and easy. Lastly, the room's refrigerator had a 1/2 eaten sandwich and a bottle of beer left from a previous guest.

I wish I had her name, but one of the employees went and got a cart for our bags and loaded them while we were checking in. Which was nice. The playoff game was on and we told her who we were rooting for and she let us know the score. We left to go get lunch and when we returned she remembered us and told us the final score. That was nice!

Also, they got us a shuttle on the 1/2 hr. instead of waiting for 30 min which was nice and unexpected.

We heard planes, but you are near an airport, so it didn't keep up awake. We were on the back of the hotel, so no view, but quieter, I think. I didn't love the pillows. Nice amenities in the bathroom though!

I would stay here again if in the area. I didn't think the neighborhood seemed too shady. We went to the liquor store, the 7-11 and the Pollo Loco across the street and it was all safe and friendly service. We ended up renting a car for the day to drive around L.A. (it was an unexpected rainy day) and we were able to just walk across the street from the hotel to get a car.

  • Stayed: January 2013, traveled with friends
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1  Thank plaidbagel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 28, 2013

Loved the free shuttle service to and from LAX. Room was spacious with very comfortable beds, included continental breakfast was really good (there was a waffle iron!). Reception staff were very friendly and helpful and the vending machines with drinks and snacks were really handy.

  • Stayed: January 2013, traveled with friends
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1  Thank NZleighm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 24, 2013

This has been our third stay at this hotel, and this time we were greated by Reyna at the front desk, she was a great help, looking after all or needs with a wonderful smile and a great attitude, looking forward to seeing her again on our return visit next month. The hotel has everything you need for a short stay, We have no complaints with the hotel or staff.

  • Stayed: January 2013, traveled as a couple
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1  Thank Skipper12312
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 21, 2013

Typical Best Western, about 10min or so drive from LAX. Just call from one of the free phones and follow their directions for the free shuttle (awesome driver!). We stayed here twice, the day we landed and the day we flew out. Both times we arrived very early (around 10am), there was no trouble checking in and our room was already ready. Unfortunately we arrived on thanksgiving so was a little bit disappointing that staff couldn't tell us anywhere close by that was open to eat, not even Mc Donald's. We tried our luck with McD's, though the walk is under a very circumspect overpass and the hotel is across the road from a alcohol and a adult movie shop. Try to go during the daytime if you do venture, just a 5min walk but I wouldn't want to be there when it's dark. Ordered room service for lunch the second time we stayed. Be careful, the room service menu was completely different when we rung up (BW doesn't run the service, you call an outside number) but the food we got was great. Also used GrubHub for dinner, a lot better as you can read reviews about the places before! Surprisingly not that noisy considering how close to LAX. Great free breakfast, small but tasty and it does the job. Was within walking distance to our rental campervan company and the shuttle back to LAX left on time and got us there quickly. Would stay here again for a transfer.

  • Stayed: November 2012, traveled as a couple
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Thank Cenwynn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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