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“Nice Customer Service”

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Best Western Airpark Hotel
Ranked #5 of 33 Hotels in Inglewood
Reviewed May 5, 2014

Loved this place, staff are nice and service is great. Makes you feel home. Very near to the airport, you hear little traffic noise but didn't bother me that much...Will definitely come back again....

  • Stayed: April 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Review collected in partnership with Best Western
Thank Deepak K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lance P, General Manager at Best Western Airpark Hotel, responded to this reviewResponded May 13, 2014

Dear Customer,
We at the Best Western Airpark Hotel would like to thank you for providing us with feedback about your recent stay. We are happy to hear you had a great stay and that me your lodging needs. Thank you for business and feedback.

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270 - 276 of 517 reviews

Reviewed April 18, 2014

If you're not planning to spend much time at this hotel it is just fine. Clean, comfortable rooms and free parking! However, the breakfast is horrible and there is so much waste created from paper plates, cups and utensils both in the rooms and in the breakfast room. I would definitely think twice about booking here because of the waste.

  • Stayed: April 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Review collected in partnership with Best Western
1  Thank Erin W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lance P, General Manager at Best Western Airpark Hotel, responded to this reviewResponded April 20, 2014

Dear Guest,
I would like to personally apologize for the inconvenience that occurred during your staff. We value our customer's feedback and understand how important it is to be environmentally conscious. We are truly sorry for this matter and have looked further into it. Once again thank you for your review and business.

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Reviewed April 1, 2014

The Airpark works for one night and to get you from and to the airport. The shuttle was good. Our room was ok, somewhat noisy bordering the busy road. Wi fi was not good unless you went to the lobby. Breakfast was good, but quarters are crowded and there aren't many tables. The staff was friendly and helpful.

Room Tip: I asked for a quiet room away from the road, but didn't get one.
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  • Stayed: March 2014, traveled as a couple
    • Value
    • Location
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Thank donandbobbi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lance P, General Manager at Best Western Airpark Hotel, responded to this reviewResponded April 3, 2014

Dear Customer,
We at the Best Western Airpark hotel appreciate your business as well as your review about your most current stay. I would like to apologize for the inconvenience that occurred with the Internet and also the noise from the road. Thank you for your feedback and with your review we will use your insight to improve our customer's experiences.

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Reviewed March 24, 2014

Ghetto area hard to sleep when people are drunkenly yelling and fighting all night long, thin walls, open condom wrapper, sticky carpet don't know how it got 4 stars on google, the receptionist was nice but looked at me like I was crazy to stay there, all around shady vibes going on

  • Stayed: March 2014
    • Value
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    • Rooms
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Thank natnacho
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lance P, General Manager at Best Western Airpark Hotel, responded to this reviewResponded March 25, 2014

Dear Customer,
I first would like thank you for your business and taking the time to provide us feedback about your current stay with us. We value and respect our customer's experiences and needs, and would like to apologize for any inconveniences that occurred.

Sincerely,
Lance Patel.

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Reviewed March 17, 2014

we stayed here on night after a cruise close to airport with airport service..room carpet very dirty this is a bad area garbage on streets; homeless people.we were on the 3rd floor people coming and going all night ;we left at 4am had to use stairs elevator was broken

Room Tip: dont stay here!!
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  • Stayed: March 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank 468garry
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lance P, General Manager at Best Western Airpark Hotel, responded to this reviewResponded March 19, 2014

Dear Customer,
We at the Best Western Airpark Hotel would first like to thank you for your recent business as well as your feedback about your most recent stay with us. On behalf of the entire staff, I would like to apologize for inconveniences that occurred during the duration of your stay.We strongly respect and value our customer's experiences at our facility and I will be looking into the problems and that occurred during your stay.

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Reviewed March 12, 2014

I stayed here on March 10, 2014 and chose this property based on price and airport convenience. I was very pleasantly surprised once I saw the room and hopped on the very comfortable bed!

Check In/Out
-Very friendly staff, quick service.

Room
-As mentioned, the room was very nicely appointed, the bed was fantastic (I typically prefer harder beds but this one was on the softer side and was a little piece of heaven)!

Cleanliness
-Seemed very clean to me and I definitely watch for this.

Noise levels
-I was a bit concerned since the rooms overlook both the the parking lot (big plus) and the street. The street seemed busy but it didn't produce all that much noise.

Internet
-The Internet was strong enough for VOiP calls but not so great for video calling.

Location
-Decent enough. There's a laundry mat about 100 meters away, a gas station across the street and an all-day restaurant across the street. The area didn't seem dangerous and it was a 5 minute drive to a mall with Cinema.

Shower/Bathtub
-Fantastic shower, great pressure and plenty of hot water! Has a bathtub/shower combo.

Breakfast
-Basic continental breakfast with a few hot options.

Parking
-Although parking is accessible by the street by anyone, it is completely visible by the front desk.

Pool
-Has a pool but I did not check it out.

Overall
-I would definitely stay here again!

  • Stayed: March 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Stephen_Price
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lance P, General Manager at Best Western Airpark Hotel, responded to this reviewResponded March 16, 2014

Dear Customer,
Thank you very much for your recent business at the Best Western Airpark Hotel. I would also like to thank you for the feedback with regards to your stay with us. We highly value our customer's experiences and insight,and hopefully we can accommodate your lodging needs in the future.

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Reviewed March 6, 2014

This hotel is a little off the beaten track from the airport but they have exceptional shuttle service. Picked me up within 20 min. and then took me to get rental car next morning. While they do mention restaurants in the area, it is not advisable to be strolling around after dark. Check with front desk about restaurants that their shuttle will take you to or restaurants that deliver to your door. Staff was exceptional, best thing about the place. My room had stains on the carpet and an empty lid to a drink that maid missed but beds are comfortable. I did experience alot of traffic noise from the road below. I stayed there upon arriving at the airport and then again the night before leaving. The 2nd room was much better. Great continental breakfast.

Room Tip: Ask for a room on fourth floor to help avoid more of the traffic noise.
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  • Stayed: March 2014, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Thank Darlene N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lance P, General Manager at Best Western Airpark Hotel, responded to this reviewResponded March 9, 2014

Dear Darlene N,
Thank you very much for the review you provided with regards to your current stay at the Best Western Airpark Hotel. We value and respect our customer's experiences and observations about our facility and services. I would like to personally apologize for any inconveniences that occurred and it was our pleasure in servicing your lodging needs.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Best Western Airpark Hotel

Address: 640 W Manchester Blvd, Inglewood, CA 90301-1630
Phone Number:
Location: United States > California > Inglewood
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #5 of 33 Hotels in Inglewood
Price Range: $111 - $181 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Best Western Airpark Hotel 2.5*
Number of rooms: 70
Official Description (provided by the hotel):
Welcome to BEST WESTERN Airpark Hotel,we are conveniently located close to both the beach and the airport. We are based in Inglewood which makes many tourist attractions not too far. The BEST WESTERN Airpark Hotel is also close to the Hollywood Walk of Fame, a favorite stop for many vacationers. From sporting events to Hollywood Park Casino and the Hollywood Bowl, all of the attractions in LA are nearby. Try out the famous restaurants, go shopping, or experience Grauman's Chinese Theater for yourself. The Kodak and Chinese Mann Theaters are in the neighborhood, and tours depart daily from our Inglewood hotel. Take a trip to Disneyland(R), Universal Studios(R), Knott's Berry Farm(R), or Six Flags(R) Magic Mountain. The San Diego Zoo and SeaWorld(R) are also an option. If you prefer a more authentic experience, we're also located along bus lines, and it's simple to get around the area from our Inglewood hotel. There's no reason why your LAX hotel can't be both conveniently located and value-driven. Our Inglewood hotel is affordable, spacious and comfortable. Luxury bedding makes you feel right at home, and we pride ourselves on offering top notch customer service.If there's anything more we can do to make your trip better, just ask and we'll do everything we can to oblige. The BEST WESTERN Airpark Hotel LAX Airport is just a few minutes away from the airport, and many of our guests are frequent flyers or on an extended layover. Beach proximity is another big reason why many vacationers stay with us. Don't deal with the LA traffic if you have a flight coming up. You can be close to the airport and still a short distance from the golden beaches at our Inglewood hotel. Book your next stay at BEST WESTERN Airpark Hotel and we look forward to seeing you soon! ... more   less 
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Also Known As:
Best Western Inglewood
Inglewood Best Western

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