i didnt even stay in the hotel an they charged me. i couldnt stay because my flight from honolulu to lax was delayed for 14 hours and by the time i would reach lax it woould be the next day and i would completley miss my booking. when i called we asked for a manager and he wouldnt not even gives us his name he said all we needed to know was that he was a manager and tell him the issue.. he then proceeded to say that it wasnt his problem that the flight was delayed and we wouldnt get a refund after arguing with him and comtinuing to explain to him that we did not stay there not on our own fault he ended up threatening us what kind of business is this? i will make sure i let everyone know not to book here and i have already contacted BBB .
- Official Description (provided by the hotel):
- Newly renovated independent hotel is located less than 2 miles from LAX and in the heart of Los Angeles. Conveniently located in proximity to all popular attractions: Disneyland, Hollywood, Universal Studios, Venice & Santa Monica beaches. from Los Angeles International Airport; Hollywood Park Casino and the Los Angeles Forum are less than 2 miles away. The city bus line arrives with 1 block. ... more less
- Reservation Options:
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