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“Location and Value = Bang for Buck” 5 of 5 bubbles
Review of Crystal Inn Suites & Spas - LAX

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Crystal Inn Suites & Spas - LAX
Ranked #3 of 32 Hotels in Inglewood
Certificate of Excellence
St. George, Utah
Level Contributor
243 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 130 helpful votes
“Location and Value = Bang for Buck”
5 of 5 bubbles Reviewed November 5, 2013

Called the motel directly and got a good rate, much less than anything closer to L.A. The motel is located right next to the Prairie Avenue off ramp from the 105 Freeway. Getting on and off the freeway is very easy. It is only a few minutes to the 405 which allows you access to Los Angeles attractions to the north and beach attractions to the south. Ask the desk clerk for directions to relatively close eating and shopping. Nearby Costco has an adjacent shopping/dining area with many good restaurants and fast food. Great location!

Although the building itself is older, the Room was clean and relatively up-to-date. The bed was surprisingly comfortable. We had a king bed with flat screen multi-channel TV, microwave, and fridge. Attendants at the desk were friendly, helpful, and efficient. Check in begins at 1:00 and they were helpful to let us check in a bit earlier. Free and ample parking is a plus. Coffee and tea are always available at the front office. Pre-packaged Otis Spunkmeyer muffins, cinnamon rolls, granola bars and fresh oranges were complimentary at breakfast time, but you have to ask, they are not just set out.

Since we have family in the area, we will stay here again. We felt safe, the room was clean and comfortable, and access to freeway and adjacent attractions, including good choice of places to eat, all make this older, but up-dated motel an affordable value in a very favorable location.

Room Tip: Non-smoking king bed rooms are great!
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  • Stayed November 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Bob836
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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361 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (35)
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English first
Pelotas, Brasil
Level Contributor
25 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 bubbles Reviewed October 24, 2013

This hotel is really great. We stayed 3 nights there to visit Hollywood, Universal and the beach. The staff is very friendly and helpful. The rooms are new with good furniture. Well clean too. Good price!!! Close to the Exit of the freeway (It`s just in the corner of the Exit and the Av.), so it`s very easy to get there. It`s close to the LAX airport but NO problem with noise!! I recommend it and if I need again I`ll stay there.

  • Stayed October 2013, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank laerte_terres
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ray A, General Manager at Crystal Inn Suites & Spas - LAX, responded to this review, October 28, 2013
Hello Laerte_Terres,

I want to Thank You for the time you have taken to leave a comment/review on your stay here at the Crystal Inn Suites & Spas. It is a delight when guest leave us reviews as it is a way to truly measure ourselves not only as a hotel but as proper host who only want to provide a great nights stay to all who travel. I am happy to see that you enjoyed your stay and found the NEWLY REMODELED rooms EXCELLENT. I hope to see you again on your future travels.

Thank You,

Ray
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Lynnwood, Washington
1 review
5 of 5 bubbles Reviewed October 21, 2013

I was shocked at the quality of this place for what it cost!!!!! The staff was so understanding of our situation and offered to let us have a late check out, and they arranged for us to get picked up for a tour of Hollywood on our last day!!!! They even arranged for the tour guide to drop us off at the airport!!!!! The favor we were given at this place felt like a gift from heaven!!!! We had 8 hours to try to find something to do until our flight and they totally helped us out of towner's out!!! I will definitely recommend this place to my friends and family, and I will be back next time!!!

  • Stayed October 2013, traveled on business
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank elizabeth s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ray A, General Manager at Crystal Inn Suites & Spas - LAX, responded to this review, October 28, 2013
Hello Elizabeth,

I would like to first off thank you for taking the time out of your day to leave a review on your stay here at the Crystal Inn Suites & Spas. We enjoyed having you as our guest here at the hotel. I am glad to see that the Kind Service from the staff was one that delighted you and will happily pass on to the staff. I am also glad to see that the quality to the price you paid for the room was also something that was to your liking as a traveller. We enjoy it when guest feel that they have had a GREAT NIGHTS stay and we hope to see you again on your future travels that bring you back to the city of Los Angeles.

Thank You,

Ray
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed October 15, 2013

We used this hotel on our departure (just for 1 night) and we were amazed by the service provided by the two members of the staff that night as well as the third one the following day. We were offered the late check out without asking and it was free of charge! They also printed a boarding pass off for us on our request. We stayed in California in 4 different hotels and this one was one of our best experience:). The room was huge with king size bed, very comfy and clean, also with a flat TV and the fridge. There is plenty of free parking spaces and the outdoor swimming pool. We highly recommend this hotel and will definitely get back if in LA again :)

  • Stayed October 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Maggy132014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ray A, General Manager at Crystal Inn Suites & Spas - LAX, responded to this review, October 17, 2013
Hello Magda

Thanks for staying with us and for taking the time to share your experience. I am glad you were felt we were clean, modern, and offered great service. We appreciate those comments and work hard to make sure our guests have a clean place to stay with a friendly face. We hope to see you again on your future journey to Los Angeles,

Thank You,

Ray
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Tallahassee, Florida, United States
1 review
5 of 5 bubbles Reviewed October 14, 2013

Rooms are recently renovated. Beds are comfortable and you can find several cheap places to refill your Gas tank before you get to the Rental return. This will be my hotel on future stays to LAX. My son was trying to carry too much and one of the cleaning staff helped him carry some of the bags to the door without being asked. Very nice.

  • Stayed October 2013, traveled with family
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Jack M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ray A, General Manager at Crystal Inn Suites & Spas - LAX, responded to this review, October 17, 2013
Hello Jack,

I would like to thank you for taking the time to leave a review regarding your stay, its through reviews from travelers and guest that we can make sure we cultivate the perfect guest experience. I am glad to see that the new tempurpedic mattresses and the newly remodeled rooms were to your liking. We are also very proud of our customer service and I will gladly pass on your comments to the staff how you appreciated their kind help. We hope to see you again on your future travels to Los Angeles.

Thank You,

Ray
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Orlando, FL
Level Contributor
19 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 bubbles Reviewed October 12, 2013

This hotel is a good option for staying near LAX if you want to pay a bit less than the big chain places charge. The location is convenient, about a 5 minute drive from the airport/car rental lots. Parking is free, which is also a big advantage in this area. The staff were very friendly and helpful, and the room was clean and looked recently remodeled, with minifridge, microwave, and quiet air conditioning. On the down side, the area is sketchy (I wouldn't walk around the streets at night), the hotel has exterior corridors, and while it looks like it has had a recent paint job, it could use a good pressure washing on the outside and stairwells.

  • Stayed September 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank djk7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ray A, General Manager at Crystal Inn Suites & Spas - LAX, responded to this review, October 17, 2013
Hello djk7

I would like to take the time to Thank You for leaving a review regarding your stay and experience here at the Crystal Inn Suites Hotel. I am pleased to see that the newly remodeled rooms along with the pricing was to your liking. I am glad to also read that you had an amazing customer service experience and that all your needs regarding what a hotel should be were met. We look forward to having you as a guest again on future travels to the Los Angeles Area.

Thank You,

Ray
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Stevenage, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed October 5, 2013 via mobile

Wish I had used this hotel on arrival at LAX airport, but picked one of the airport hotels which are a rip off. The hotel is very clean, beds ultra comfortable with Tempur memory mattresses, room size very good. Big TV, fridge & microwave in room. Air con units the best I've ever come across with temp control and auto fan speed so it's not on all the time only when the room temp increases. FREE PARKING unlike all the airport hotels. Pool not massive but adequate, bit chilly though, plus a small gym but didn't use. Maids very efficient, room clean & stocked with towels. 24 hour coffee from reception, just a short walk from your room. Area not the most inviting to have a walk & close proximity to highway but no real noise from there. Most of all, the staff in Reception were very friendly, helpful & accommodating if you needed anything. But you will need a car as public transport makes life a little harder to get around but not impossible. WOULD RECOMMEND THIS HOTEL FOR ANYONE.

  • Stayed October 2013
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank ALLEN11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ray A, General Manager at Crystal Inn Suites & Spas - LAX, responded to this review, October 10, 2013
Hello Allen 11,

Thank you very much for taking the time to review our hotel. We are pleased to hear that you were comfortable and able to relax. I will definitely pass along your kind words to the rest of the staff. We look forward to each and every visit. See you soon!

Ray
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Crystal Inn Suites & Spas - LAX

Property: Crystal Inn Suites & Spas - LAX
Address: 11163 S Prairie Ave, Inglewood, CA 90303-2611
Phone Number:
Location: United States > California > Inglewood
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 32 Hotels in Inglewood
Price Range (Based on Average Rates): $
Hotel Class:2 star — Crystal Inn Suites & Spas - LAX 2*
Number of rooms: 42
Official Description (provided by the hotel):
Located conveniently off the Interstate 105 California Freeway near Los Angeles International Airport, Crystal Inn Suites & Spas Lax is a newly built property that offers comfortable accommodations to traveling professional, vacationers or anyone needing lodging for a day, a week or more. ... more   less 
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