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“Excellent stay”

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Crystal Inn Suites & Spas - LAX
Ranked #3 of 32 Hotels in Inglewood
Halifax, Canada
Level 2 Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
“Excellent stay”
Reviewed September 16, 2013

We stayed here for three nights, and must say from cust. service to room quality was just great. All the amnities you would expect are available incld. a HDTV. Thanks for a great stay!!!
Well recommended.

  • Stayed August 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank DAL300
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ray A, General Manager at Crystal Inn Suites & Spas - LAX, responded to this review, September 17, 2013
Hello,

Thank you for your kind words regarding your stay here at the Crystal Inn Suites. It was much appreciated to know that the customer service right down to the quality of the room was to your liking and that you appreciated the stay. We hope to see you again very soon. on future travels to the area.

Thank You,

Ray
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371 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (37)
Date | Rating
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English first
Diamond Bar, California
1 review
Reviewed September 15, 2013

Love the hotel, staff very helpful. The rooms are spacious ,clean well maintain. Microwave and fridge. The fridge is large enough to store your champagne .Easy access to the
Freeways. It's my home away from home.

  • Stayed September 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Linda T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ray A, General Manager at Crystal Inn Suites & Spas - LAX, responded to this review, September 16, 2013
Hello Linda,

It is much appreciated that you took the time out to leave a review regarding your stay at the Crystal Inn Suites. I am glad to see that the size and quality of your rooms are what make us your home away from home. We can not wait to have you as our guest again and see you very soon.

Thank You,

Ray
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
Reviewed September 15, 2013

This is my second time here, I really enjoy the place specialty the spa , is very quiet and comfortable. Is perfect to forget. All you problems for one day. The stuff are very nice and the have good service, next time I going to stay longer..

  • Stayed September 2013
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Urcomy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ray A, General Manager at Crystal Inn Suites & Spas - LAX, responded to this review, September 16, 2013
Hello,

Thank You for the kind words regarding the hotel and the service. I am glad to see the Jacuzzi Rooms are very relaxing and help you melt away the stress of your days, we are glad to see that the service and the new renovations are to your liking and allow for you to consider us as your go to hotel. We hope to see you again soon on future travels.

Ray
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Chesterfield, Missouri
Level 1 Contributor
4 reviews
3 hotel reviews
Reviewed September 8, 2013 via mobile

The hotel is located just off the highway 405 in the Prairie Ave exit. I was pleasantly surprised by the quality that this hotel has to offer especially the interiors of the room starting from the AC to the wifi quality and not to mention the bedding and TV. Loads of channels so no complaints. One should base his/her expectations based on what one pays and this hotel exceeds expectations. It is full value for money and recommended if u are looking for a reasonable option in an expensive city like LA! The neighbourhood is not the best but its not as bad as one sees in reviews. Special mention of the owner who is very hospitable and pays attention to details.

  • Stayed September 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank MaverickIndian
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ray A, General Manager at Crystal Inn Suites & Spas - LAX, responded to this review, September 12, 2013
HELLO MAVERICK INDIAN,

Thank You for taking the time to leave a review regarding your stay at the property, the only chance we have to take feedback regarding our property comes from the honesty of our guest for which i take the time to thank you. I noticed that your biggest compliment was the value you received for the price that you paid. It is great to read that you enjoyed the newly renovated rooms and the tempurpedic mattresses that line the bed. We hope that the quality and hospitality you have witnessed and received allows you to become a regular guest here with us on your future travels to the area. Wish you all the best.

Thank You,

Ray
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Sao Paulo, SP
Level 5 Contributor
64 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
Reviewed September 1, 2013

Easy access to the LAX and to main LA Freeways, if you are driving.
Big and well furbished rooms with a nice bed, an enormous TV, microwave and fridge.
High speed wi fi Internet connection, free coffee and free parking!
In order to improve their service, they should buy new towels but that's the only drawback I can mention about the service there.

Room Tip: Ask for a room in the second floor, it looks safer to me as the hotel rooms have direct access to th...
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  • Stayed August 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank caioeq
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ray A, General Manager at Crystal Inn Suites & Spas - LAX, responded to this review, September 5, 2013
Thank You for providing a review regarding your stay. I am glad to see that the location of the hotel and the access it provided to the major destinations of Los Angeles was a plus. I also see that the quality of the newly renovated rooms was noticed by you and that it provided a comfort away from home. We do agree about your towel suggestions and will make sure the standard and quality will be upgraded to what we are known for as a hotel. We are glad you enjoyed your stay and hope to see you again here at the Crystal Inn Suites & Spas on your future trips to the city.


Thank You,

Ray
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Lake Hopatcong, New Jersey
Level 2 Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed August 30, 2013

This is the second year in a row coming to LA that I have stayed here. Manager Ray remembered me from last year! I was treated like a king last year but this year the rooms were renovated, putting finishing touches up on a workout room and laundry room, upgraded to flat screen TV's, free WiFi was SUPER fast (very important for my work), free coffee 24/7 with a mini breakfast. Pool was also redone the day I arrived and as I was leaving they were putting in brand new fences. The room was perfect: large, refrigerator, microwave, great water pressure in shower. The bed was firm like I like it with four very comfortable pillows. Very friendly staff and conscientious service help. As for Inglewood, I am a white male and visited a few of the local stores and restaurants with no problem. I do not speak spanish but never once felt out of place. Plus, it is less than 10-minutes away from LAX. The 2-star rating will probably never change but for the price, it is like staying at a 3+-star place.

  • Stayed August 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Kevin G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ray A, General Manager at Crystal Inn Suites & Spas - LAX, responded to this review, September 5, 2013
Hello Kevin,

Thank You for taking the time out of your schedule to leave a review regarding your stay here at the Crystal Inn Suites, its through the reviews of our guest which allow us to grow and understand how to better ourselves. I am glad that you enjoyed the newly renovated rooms and the uninterrupted Wi-Fi Service. I am also glad to see that the Pillow-Top mattress and size of the room was comfortable and provided a great nights rest. Our staff will be very pleased to hear that the service and assistance they provided was a plus because that is one of our greatest strengths. We hope to see you again on your future travels and journeys and we Wish you Well.


Thank You,

Ray
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Lisbon, Portugal
Level 4 Contributor
32 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed August 21, 2013

Based on TripAdvisor reviews I picked this motel for a pre-flight stay near LAX. Owner Ray was responsive on email and phone to our requests. All the staff were very nice and accommodating. Location is good if you have a car. We didn't feel a safety concern. But while everything was working fine, the rooms are just basic motel rooms, and the high-traffic areas of the floor near the doorways were dirty. Overall a totally fine budget choice near LAX.

  • Stayed August 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank BostonExiles
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Crystal Inn Suites & Spas - LAX

Property: Crystal Inn Suites & Spas - LAX
Address: 11163 S Prairie Ave, Inglewood, CA 90303-2611
Phone Number:
Location: United States > California > Inglewood
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 32 Hotels in Inglewood
Price Range (Based on Average Rates): $$
Hotel Class:2 star — Crystal Inn Suites & Spas - LAX 2*
Number of rooms: 42
Official Description (provided by the hotel):
Located conveniently off the Interstate 105 California Freeway near Los Angeles International Airport, Crystal Inn Suites & Spas Lax is a newly built property that offers comfortable accommodations to traveling professional, vacationers or anyone needing lodging for a day, a week or more. ... more   less 
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