arrived 1 day late on prepaid 2 day stay. 1st, mgr said reservation was cancelled but for $30 more |I could have a king bed as paid for. Declined the extra charge and was given a room with 2 dbls. Told mgr I would call Hotel.com and complain , he refused to give us a room under any circumstances. Refused a refund and virtually called me a liar. We never got past the ignorant gatekeeper. This manager (sic) needs to be trianed, if possible, in customer relations and anger management.
Arrogance, heavy handed, uncaring,rude, ignorant,lack of compassion can be related to the MANAGER. Never got into a room. Had I read the posted reviews I would have run away from this place, Hope you do not self inflict the pain we received from the Super 8, Indio
- Official Description (provided by the hotel):
- Super 8 & Suit Hotel with Free Breakfast: Juice, Beverage, Waffles, Muffins, Breads, Cereal etc. Free WIFI, free 135 TV Channels, Elevator, In roof Fridge and Microwave, Hair dryer, 24 Hours FD, Free Parking, Hotel has deluxe rooms and Suites: Deluxe rooms: Newly decorated with new furniture, refrigerator and Microwave. Suites: New Suites with kitchenette, balcony, fan, and many more amenities. Location: in the heart of the city in restaurant district, on desert main Hwy, Hwy 111. ... more less
- Reservation Options:
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- Also Known As:
- Super 8 Indio Hotel Indio
- Indio Super Eight
- Indio Super 8
- Super Eight Indio