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“Indio Motel”

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Indio Super 8and Suites
Ranked #14 of 16 Hotels in Indio
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522 reviews from our community

Traveler rating
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    79
    117
    105
    151
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (37)
Date | Rating
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English first
Tucson
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed January 29, 2014

Noisy, outdated, dirty room. The phone was sticky with greasy dirt and grime. Tried to call front lobby on it and wasn't able too. Refrigerator froze all beverages. Avoid this place if possible. Dead cockroach outside the room door. At least it was dead and outside.

  • Stayed January 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Super 8

Helpful?
1 Thank Karen H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
indioman, General Manager at Indio Super 8and Suites, responded to this review, January 31, 2014
We thank you for your review.

I am surprised that you found phone to be not clean. As a room supervision, we pick up each phone receiver and make sure it is clean. All our refrigerators are regularly defrosted.

We do the courtesy calls and if the guest reports any problems our staff attends to it right away. We sell over 18,000 room a year and we can not afford to have room phone or refrigerator not in the best of it shape. We apologize.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Portland, Oregon
Level 3 Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed January 28, 2014

On the up side, the staff was friendly and helpful (front desk and housekeeping) and the location was super convenient. Unfortunately, the room and amenities left a lot to be desired. The carpet was stained, paint was chipping on the furniture, the cover was missing on the bathroom fan and the in-room safe was broken. We were given an ample amount of thin towels, but a few were stained. We were left only one bar of soap the first night, which we had to move back and forth between the sink and shower. This property could use some major TLC - new carpet/paint, updated lamps and furniture, fresh linens and bedding. Bummer that the pool was closed - temps were in the 70/80's. "Inexpensive"doesn't have to mean dirty and old. If updated, this property, because of it's location, would be hard to beat!

  • Stayed January 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
2 Thank Sue R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
indioman, General Manager at Indio Super 8and Suites, responded to this review, January 31, 2014
Thank you for your review. I am glad that you liked the staff, front desk and housekeeping. They worked hard and your review proves it. room was clean, beds comfortable.

Now the amenities like soap. We do put one bath soap and one wash soap in every room and more if you need are available at front desk. As far as bath towels, hand towels and wash cloth they are "Wyndry Brand" meaning it is approved and branded by Wyndham hotels for their branded hotels use. Linen is checked by the laundry staff and we have never found them dirty or with spots. Again we will be more aggressive in our inspection.
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Travelers are raving about these Indio hotels

Park City, Utah, United States
Level 2 Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed January 21, 2014

The room we stayed in needs to be updated. The carpet is old & disgusting as well as the bedding.
The TV are the old timer ones. My son made the discovery that our door when pulled closed would not lock. You could bump the door with your hip & it would open!
Brought to the attention of the front desk & they showed us a trick of maneuvering the handle in just the right way it would stay locked. Not the best security for a motel!
I am just glad that no one stole my computers off the bed prior to my knowledge of my door not locking properly.
This property needs a lot of love & hopefully it gets it soon!
Would not stay there again!

Room Tip: Don't stay in 107!
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  • Stayed January 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
1 Thank Holly B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
indioman, General Manager at Indio Super 8and Suites, responded to this review, January 31, 2014
Thank you for your review. Also your marks on service and location we appreciated.

Our manager says that you were having difficulty with the electronic locks. It is a fact that we issue two keys. These keys when left in sun or in wallets sometimes get demagnetizes. In your case you had us re-key your room several times. Every time you re-key one key the other one does not work. This certainly can become frustrating but it is meant for the best of security and guest protection.

Reason why our manager came with you to your room is to show you how to use the key so door opens properly and your stay is comfortable. We do have safe in every room that accommodates a lap top. Our carpets are clean, regularly shampooed and vacuumed every day, but darker color and we do replace them as needed after certain amount ware. We want to assure you that Onity locks we have are the gold standard of the Industry.
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Additional Information about Indio Super 8and Suites

Property: Indio Super 8and Suites
Address: 81753 US Highway 111, Indio, Greater Palm Springs, CA 92201-5414 (Formerly Super 8 Indio)
Phone Number:
Location: United States > California > California Desert > Greater Palm Springs > Indio
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #14 of 16 Hotels in Indio
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Indio Super 8and Suites 2.5*
Number of rooms: 92
Official Description (provided by the hotel):
Super 8 & Suit Hotel with Free Breakfast: Juice, Beverage, Waffles, Muffins, Breads, Cereal etc. Free WIFI, free 135 TV Channels, Elevator, In roof Fridge and Microwave, Hair dryer, 24 Hours FD, Free Parking, Hotel has deluxe rooms and Suites: Deluxe rooms: Newly decorated with new furniture, refrigerator and Microwave. Suites: New Suites with kitchenette, balcony, fan, and many more amenities. Location: in the heart of the city in restaurant district, on desert main Hwy, Hwy 111. ... more   less 
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Also Known As:
Super 8 Indio Hotel Indio
Indio Super Eight
Indio Super 8
Super Eight Indio

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