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“Comfortable and welcoming”

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BEST WESTERN Date Tree Hotel
Ranked #1 of 16 Hotels in Indio
Certificate of Excellence
Hesperia, California
1 review
“Comfortable and welcoming”
5 of 5 bubbles Reviewed April 27, 2014

I spent countless nights at the Best Western Date Tree while working on a project from 2009-2014. The rooms are always clean and having a fridge and microwave was great since I didn't have to eat out every night. They have a huge pool, and they have grills poolside if you're in the mood to barbecue. The complimentary breakfast is another big plus. It's not stale pastries and cereal dispensers you get at some hotels. They have a waffle maker and malted waffle batter. The waffles are delicious! Biscuits and gravy, sausage, bacon, scrambled eggs. They mix it up so it doesn't get old. The corned beef hash they recently added to the rotation was great. It's nice to show up to the job site after having a satisfying breakfast.

The one thing that really stood out for me over my years of extended stays at this hotel is the staff. They are friendly and accommodating. Even during the insanity of the Stagecoach and Coachella festivals the staff has always done their absolute best to meet my requests. I can't say enough about them. They are a true asset to this business. Over the span of five years that I have been staying at this hotel, I have only had two issues that needed to be addressed by maintenance, both were minor and were resolved within 30 minutes. If I am ever staying in the Indio area, the Best Western Date Tree will always be my first choice.

  • Stayed April 2014, traveled on business
    • Value
    • Location
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Helpful?
Thank RobertU2174IR
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
woodyaps, General Manager at BEST WESTERN Date Tree Hotel, responded to this review, April 28, 2014
Robert,

Your review truly encapsulates, and quite cogently, what we are trying to achieve: clean rooms, comfortable stay, welcoming and friendly staff, and a satisfying breakfast.

Put those all together consistently...and you will have something special.

We really appreciate you choosing to stay with us over the past few years while working...and are so glad we have been able to win you over and make you loyal to the Best Western Date Tree Hotel. And we look forward to having you return on any future projects.

Thanks again for taking the time to post to Trip Advisor.
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931 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
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English first
Newport Beach, California
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed April 23, 2014

Went out with a couple friends for Coachella last weekend and with Indio being flooded with festival chaos, the hotel and staff at the Best Western were a breathe of fresh air. From the moment you step into the lobby, Aaron and staff are there to greet and accomodate all check in needs. Getting setup in our room was a breeze and everything was kept well and taken care of. Jeff went above and beyond in getting us to and from the festival whenever we needed him, and breakfast each morning was an excellent start to the day. I will definitely be staying here next time I come back to Indio, and would recommend to anyone looking for a laid back spot in the desert.

  • Stayed April 2014, traveled with friends
    • Value
    • Location
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    • Cleanliness
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Helpful?
1 Thank Jake C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
woodyaps, General Manager at BEST WESTERN Date Tree Hotel, responded to this review, April 24, 2014
Jake C,

So glad you had a chance to stay with us while coming out for the Coachella concert. And yes: with over 100,000 people in the valley for the big event it was chaotic, intense, and full of excited concert goers.

Your kind comments about our hotel, our "vibe", our staff, and your overall experience mean everything to us. We truly do strive ourselves on exceeding the expectations of guests'--and it is gratifying to hear we delivered on your recent stay.

Thanks again for going on Trip Advisor and sharing your thoughts and we hope to see you next time you are out in the valley.
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Los Angeles, California
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed April 22, 2014

Showed up a day early during busy Coachella weekend and they accommodated my request with a smile. When we arrived, there were very attentive folks ready to answer any questions and provide recommendations for late night eats. Hotel grounds were clean, room was quite comfortable and breakfast was amazing.

  • Stayed April 2014, traveled with friends
    • Value
    • Location
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    • Cleanliness
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Helpful?
Thank solarrollingstone
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
woodyaps, General Manager at BEST WESTERN Date Tree Hotel, responded to this review, April 23, 2014
solarrollingstone,

Coachella weekends were quite intense and hectic for us--that said, we love the energy and vibe that comes from 100,000 people coming into our area for the concerts. So glad we were able to get you checked in early...and on your way to some great music.

Hope you survived the 3 day event and got your fill of alternative music. And we really appreciate you taking the time to post your thoughts on Trip Advisor.

Hope to see you next year for another Coachella Weekend!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Irvine, California
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed April 22, 2014

Couldn't have had a nicer possible stay and on such a great price! I will be returning to this spot each time I want to come out either for the Coachella festival or just to stay poolside in the warm air. The staff would always address me and make sure I was having a pleasurable stay but without being intrusive, a quality one would normally associate with top level resorts. Breakfast was varied and delicious each morning and prepared with great care. I'm so pleased to have found a hotel with a great mix of friendly easy going atmosphere and not have to break the bank doing so. Would greatly recommend to any and all types.

  • Stayed April 2014, traveled with friends
    • Value
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Helpful?
1 Thank c1511to14
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
woodyaps, General Manager at BEST WESTERN Date Tree Hotel, responded to this review, April 23, 2014
c1511to14,

First and foremost: a huge thank you for posting your thoughts on Trip Advisor. We really do pride ourselves on our customer service and what we provide to our guests' each and every day. And yes: both weekends of the Coachella Weekend concert brought out many challenges we needed to meet.

And from our internal feedback and Best Western Surveys, and from the most recent Trip Advisor reviews, we seem to have done pretty well. We are glad that you "found" the Best Western Date Tree Hotel. And we not only hope to have you back for the 2015 concerts(and we do)but to have you out here whenever you want to get back out here to the desert.

Hope to see you soon!
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Renton, Washington
Level Contributor
47 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 bubbles Reviewed April 11, 2014

We stayed at the Best Western Date Tree Hotel for 4 nights and we had a very comfortable stay. The room was clean and fairly quiet. The staff all made an effort to be friendly, from the desk staff to the housekeeping staff to the breakfast staff. I really think that shows that they care about customer service! With each day stay, you receive a voucher for breakfast. There was plenty to choose from and NEVER went away hungry.
The hotel is also conveniently located and plenty of parking. We would stay there again.

  • Stayed April 2014, traveled with family
    • Value
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Helpful?
Thank JoleneMH
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
woodyaps, General Manager at BEST WESTERN Date Tree Hotel, responded to this review, April 14, 2014
JoleneMH,

Your review succinctly and saliently stated our Mission Statement to the letter: provide superior customer service and a clean and comfortable room. If we can do this consistently...then we feel very, very confident we will exceed the expectations of our guests'.

And yes: sometimes we fail in this goal. But we NEVER lose focus that our number one priority is guest satisfaction and providing a salubrious experience to each and every guest. And we really do strive to deliver this each and every day.

Thanks for taking the time to post your thoughts on Trip Advisor and we look forward to having you back at the Best Western Date Tree on your next visit out to Indio.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
San Fernando Valley, CA
Level Contributor
50 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
4 of 5 bubbles Reviewed April 11, 2014

My best friend and I were attending a concert at the Spotlight 29 casino two weekends ago, so we chose to stay here for the one night we were out there. It didn't disappoint. The beds were both quite comfortable, the room was very spacious (a real blessing, as my friend uses a walker), and we slept well. The bathroom was very small, but it was absolutely adequate for our needs. The room was very clean overall, including the linens. Our one complaint was breakfast--I realize it was a Sunday morning, so it was bound to be busy, but there's a real shortage of seats, plus it seemed like they were out of everything--from waffle batter to hard-boiled eggs. But it would not be a deal-breaker--if I was traveling out that way again with friends or with my husband, we would stay there again. ALSO, all employees that we encountered were very friendly and most helpful!

  • Stayed March 2014, traveled with friends
    • Value
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Helpful?
Thank PSmama
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
woodyaps, General Manager at BEST WESTERN Date Tree Hotel, responded to this review, April 12, 2014
PSMAMA,

So glad to hear you found the Best Western Date salubrious on your most recent stay. We take a great deal of pride in our staff, our grounds, our rooms, and ethos of customer service caring.

Let me say this: our bathrooms are getting renovated this summer--and we think our guests' will be very, very happy with the outcome. As for the breakfast: I am not sure why we were out of stuff. Unless our breakfast attendant was in the back refilling the items. And on a busy day that will happen--and usually gets refilled within a few minutes. We have expanded our breakfast choices and now have a dedicated breakfast attendant to handle these issues.

Thanks again for taking the time to post to Trip Advisor. And we look forward to seeing back at the Best Western Date Tree on your next trip to Indio.
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Ajax, Canada
1 review
5 of 5 bubbles Reviewed April 8, 2014

we really enjoyed our stay,the place is a little older but very well maintained.the breakfast was good everyday ,I left a shirt there they called me to let me know and than shipped it out to Canada to me for $15.00. They really do a great job to make sure all their guests are happy and taken care off.

  • Stayed March 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank josie l
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
woodyaps, General Manager at BEST WESTERN Date Tree Hotel, responded to this review, April 9, 2014
Josie,

Let me take the time to thank you for your comments about the Best Western Date Tree Hotel. We really do value the feedback--both good and bad--that our guests' take the time to post. We read them. We take them seriously. Even more: we use them as a tool to try and elevate our game--and provide the best possible experiences for each and every guest.

Glad you got a chance to stay here--and look forward to having back at the Best Western Date Tree next time you are in Indio.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about BEST WESTERN Date Tree Hotel

Property: BEST WESTERN Date Tree Hotel
Address: 81909 Indio Blvd, Indio, CA 92201-2038
Phone Number:
Location: United States > California > California Desert > Indio
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
#1 Best Value Hotel in Indio
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — BEST WESTERN Date Tree Hotel 2.5*
Number of rooms: 117
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Also Known As:
Best Western Indio
Indio Best Western

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