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“A great place to rest & rejuvenate”

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BEST WESTERN Date Tree Hotel
Ranked #1 of 16 Hotels in Indio
Certificate of Excellence
san francisco
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
“A great place to rest & rejuvenate”
5 of 5 bubbles Reviewed September 7, 2013

Travelling by car from California to Texas in Aug/13, I stopped at this hotel at the end of a long day's ride. I stayed in an upgraded king room which was very clean, large, furnished nicely, and very comfortable. I was most thankful for such a comfortable bed and functioning air conditioner. The hot breakfast the next morning was a nice surprise - the food was good. When I first turned onto the property, I wondered what I had gotten myself into though. I could not see the hotel for all of the semi trucks that park at the front of the property. Once I got past them, I saw the front office and the hotel grounds, which are very well maintained. The pool looked inviting, too. It even had a chairlift to accommodate those with disabilities. The staff was friendly, courteous & helpful.

On my return trip in Sept/13, I stayed at this location again. There was a slight problem with my reservation which was made online and subsequently changed with the help of the agents at the 1-800 number. The manager was kind to make the necessary adjustments to ensure that I was a satisfied customer, even though he did not have too. I appreciated his willingness to make an exception, to smooth over the 1-800 number agent error.

I will definitely stay here again. The rooms were clean, large & comfortable. Unlike another reviewer, I did not feel unsafe at all.

  • Stayed September 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank girliq
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
woodyaps, General Manager at BEST WESTERN Date Tree Hotel, responded to this review, September 8, 2013
Girliq,

Have to say, your succinct and cogent description of "great place to rest and rejuvenate" put a beaming smile on all of our faces. We really do think of the Best Western Date Tree as special and unique hotel in Indio. And your words could not have been more salient on what we are trying to achieve on a daily basis.

So yes: we really appreciate you taking time out of your busy day to post these thoughts and excogitations onto Trip Advisor. It really does help us to see where we are at--and to see what we are doing right--and even more--to see what we are still needing to improve.

Also glad to hear that we were able to solve any reservations issues that arose. Mistakes are bound to happen--but we really do want to ensure that we go above and beyond in correcting them and making every customer a satisfied one.

We do hope you will choose the Best Western Date Tree on your next trip to Indio.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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931 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (135)
Date | Rating
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English first
Los Angeles, California, United States
1 review
5 of 5 bubbles Reviewed September 2, 2013

Best breakfast ever, staff was awesome. Best western will be my first choice from now on. Great Value. The coffee was awesome, I never drink coffee when I travel. The staff at the front desk always had a smile, and answered all our questions (usually with a pre-made print) The grounds were beautiful, rooms were spacious and well furnished. I am now a big fan of Best Western. Just wait till you try their breakfast....the Best !!

  • Stayed September 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Jim O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
woodyaps, General Manager at BEST WESTERN Date Tree Hotel, responded to this review, September 3, 2013
Jim O,

Anytime we see the word "best" in a headline we are happy. Wow: what a real pleasure to read your review--and to see that we exceeded your expectations. And yes: we have many compliments on our breakfast and the many varied options that we offer. We are always looking at ways to improve and fine tune our breakfast items--and especially due to the fact that this is the most important meal of the day.

We will be sharing your comments with our entire staff here at the Best Western Date Tree. And once again, glad that we were able to show you why our hotel has been ranked #1 in Trip Advisor for the past 6 years. We really do care!

Hope to see you again on your next trip out to Indio.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
St. Helena, California
Level Contributor
31 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 bubbles Reviewed August 28, 2013

On our way to Arizona, we stopped one night at the Best Western motel. Very nice staff greeted us with water (it was hot 108). Although the place is a little outdated, the rooms were clean and comfortable. The pool area was nice and refreshing after a long drive. They offered free movie DVD's to check out at the front desk which we took advantage of. The room was very good value for what it was. They suggested some good options for dinner and breakfast was a classic buffet style with a variety of options.

  • Stayed August 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Patti_b50
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
woodyaps, General Manager at BEST WESTERN Date Tree Hotel, responded to this review, August 29, 2013
Patti_b50,

First and foremost: thanks for taking the time to post a review to Trip Advisor. We really appreciate the comments and the feedback--and we really do take what is said on these sites to help hone, fine tune, and improve the Best Western Date Tree Hotel.

Your comments on our staff are something that we hear routinely--and we are annually in the top 3% of all Best Western properties when it comes to customer satisfaction and the front desk surveys. And you can be sure of this: every member of the Best Western Date Tree--from management to maintenance--reads the Trip Advisor reviews on a daily basis.

I would also like to point out that we do Capital improvements on our property every year. And this year has already seen new pillow top mattresses, new carpet in all interior corridors, new wallpaper in all interior corridors, new 37 inch flat screen TV's, and new pool furniture. And as I type this, we are in the midst of installing new Granite vanities with new faucets in all of our guest rooms. So yes: we really never do stop when it comes to improving and updating our hotel.

Again, we are glad that you decided to visit the Best Western Date Tree on your most recent stay to Indio--and we do hope that we exceeded your expectations and that we will have you back on your next trip out our way.
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Corona
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed August 26, 2013

If you want good service and a remote location (that's close to everything) then this is the place for you. Great upgrade from Motel 6 or Super 8. We've been coming here for many years. The pool and spa are always clean and uncrowded. the breakfast has a good variety. Even though this is buffett style, the variety is great. The people will go out of their way to make sure your stay is great. The customers are generally older. THis means quiet. nice. This place has been our place of choice for the past 8 years.

Room Tip: We've always preferred the rooms at the front. We have never tried the rear units. Always quiet.
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  • Stayed August 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jesus V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
woodyaps, General Manager at BEST WESTERN Date Tree Hotel, responded to this review, August 27, 2013
Gilbert V,

It really pleased us to read your review of the Best Western Date Tree. One of the things we recapitulate over and over again is that we want every guest to feel that they got a great value by staying at our hotel.

And your review made that point saliently--and succinctly--clear.

We really do believe that we are the best deal in Indio--from our genuinely caring staff, to our clean and comfortable rooms, to our large olympic pool, to our varied and satiating hot breakfast in the morning. We have many repeat customers that come back to us year in and year out--and they call this their gem in the desert. And you can be sure of this: it is our goal to get every new customer to the Best Western Date Tree to leave feeling that their expectations have been exceeded. And even more: to want to make us their destination whenever they are in Indio.

Thanks again for taking the time to write and post the review on Trip Advisor....and we hope to see you on your next trip to Indio.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chula Vista, United States
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed August 21, 2013

Great value. Good beds. Great breakfast. They also have an awesome pool. The lobby was equipped with nice complimentary goodies that included fresh fruit, dates, ice cold drinking water doctored with the right amount of fruit slices. Also had good laundry facilities.

  • Stayed August 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
2 Thank Sergio P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
woodyaps, General Manager at BEST WESTERN Date Tree Hotel, responded to this review, August 22, 2013
Sergio P,

Let say this: your review was salient, succinct, cogent, and gave us an inordinate amount of satisfaction. And make no mistake: it is reviews such as this on TripAdvisor that truly help us to make the Best Western Date Tree the best hotel in Indio. We take all of the comments to heart--be it good or bad. And we are constantly using the feedback to improve and fine tune our property.

Even more: we really do aspire to provide superior customer service each and every day--and to truly exceed the expectations of each and every guest. Stated simply: we have lofty goals for the Best Western Date Tree. And while may not succeed 100% of the time...you can be sure that we start each and every day hoping to.

Thanks again for taking the time put down your thoughts--and we truly look forward to seeing you on your next trip our to Indio.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sedona, Arizona
Level Contributor
18 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 bubbles Reviewed August 20, 2013

This is a very nice hotel in a rather iffy area. It's a little difficult to find coming from the east, but the GPS got me there. The front office staff were very accommodating, given that I arrived at nearly 9 pm. They changed the room so that I was on the ground floor. The room was comfortable and quiet, and the Internet and large-screen TV worked as they should. The next morning, I used the fitness room, which was small, but adequate. Breakfast was typical of a Best Western...eggs, waffles, juice, etc...but good. I would definitely stay here again and would recommend the hotel for anyone going to Indio.

  • Stayed August 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank MizLib
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tacoma, Washington
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed August 20, 2013

The room was extremely huge, clean, affordable, and comes with microwave, 2 tv's, a coffee maker, 2 closets, a fridge and iHome clock! So much space! Breakfast was served this morning and it was fabulous. Bacon, sausage, eggs, an automatic pancake maker, waffle maker, yogurt, bagels, cereal, biscuits and gravy, coffee, tea, juice, hard boiled eggs, oatmeal, donuts, and more. Such a large selection and the ladies were constantly wiping down counters and keeping things clean.

The pool was huge, not too deep and perfect for younger kids to play in. There are large grills around the pools for BBQ'ing, lots of lounging chairs, and quite a few umbrella'd tables to keep you out of the sun. The pool is shaded in the early morning and evening (around 5pm), perfect for cooling off. Would definitely recommend this hotel if you're in the area.

Room Tip: We mentioned a death in our family and the great reviews we saw online and they gave us a $140 room...
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  • Stayed August 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Sarah L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
woodyaps, General Manager at BEST WESTERN Date Tree Hotel, responded to this review, August 22, 2013
Sarah L,

First off, let me offer my condolences on your loss. And yes: anytime we have somebody here for a funeral we do try to offer an upgraded room--or do something for them.

And secondly: I really want to thank you for taking the time to write such a kind and thoughtful review of our hotel. Even more: anytime we read the headline "AWESOME" in a review of our hotel we are beyond pleased. I will pass along your comments to our entire staff--and it is comments such as these that really help to keep all of us motivated and striving to ensure that each and every guest has a memorable and salubrious stay.

We do hope you will choose the Best Western Date Tree on your next trip out to Indio.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about BEST WESTERN Date Tree Hotel

Property: BEST WESTERN Date Tree Hotel
Address: 81909 Indio Blvd, Indio, CA 92201-2038
Phone Number:
Location: United States > California > California Desert > Indio
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
#1 Best Value Hotel in Indio
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — BEST WESTERN Date Tree Hotel 2.5*
Number of rooms: 117
Reservation Options:
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Also Known As:
Best Western Indio
Indio Best Western

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