Travelling by car from California to Texas in Aug/13, I stopped at this hotel at the end of a long day's ride. I stayed in an upgraded king room which was very clean, large, furnished nicely, and very comfortable. I was most thankful for such a comfortable bed and functioning air conditioner. The hot breakfast the next morning was a nice surprise - the food was good. When I first turned onto the property, I wondered what I had gotten myself into though. I could not see the hotel for all of the semi trucks that park at the front of the property. Once I got past them, I saw the front office and the hotel grounds, which are very well maintained. The pool looked inviting, too. It even had a chairlift to accommodate those with disabilities. The staff was friendly, courteous & helpful.
On my return trip in Sept/13, I stayed at this location again. There was a slight problem with my reservation which was made online and subsequently changed with the help of the agents at the 1-800 number. The manager was kind to make the necessary adjustments to ensure that I was a satisfied customer, even though he did not have too. I appreciated his willingness to make an exception, to smooth over the 1-800 number agent error.
I will definitely stay here again. The rooms were clean, large & comfortable. Unlike another reviewer, I did not feel unsafe at all.
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- Also Known As:
- Best Western Indio
- Indio Best Western