I stayed here in unit 85 for 10 days while working at the Date Festival in February. Driving up to a gated and guarded golf course community made me feel safe and at ease in an unfamiliar area. I checked into my condo and was very pleased to notice how clean the entire place was kept. The queen size bed was so comfortable and even seemed much bigger than a queen. The little extras, like the welcome kit with popcorn, coffee and hot chocolate in the kitchen and breath right samples in the bathroom were a very nice touch and much appreciated.
Toward the middle of my stay, I was inconvenienced by my front door not opening. The key is styled as a card that you swipe to unlock the door. When I swiped my card, a red light came on and the door would not open. I was stuck outside in the cold very late at night after work for hours. I had called the office, could not reach anyone and could not be directed to any after hours line. I flagged down a security guard, Miguel, who attempted to help me, but nobody would answer his after hours call either. Finally, when the maintenance manager arrived, he explained that the battery on my door had died and he could not fix the problem until the following day. They were able to get the door open to let me inside, but if I closed it, I would have the same problem.
The next night I returned to my room after a long day of work and again, the same problem. I could not find the security guard to help me and the guards at the entrance gate stated they could not be much help because the 'Vacation Club' is separate from the rest of the community. Again I was stuck outside for hours after my 13 hour work shift. This is very unsafe for a young girl by herself.
On another note, a colleague of mine was staying in the condo two doors down from mine, unit 87. She told me she had woken up in the middle of the night from sounds of what she thought was someone trying to break in. She was very startled, but the noise had stopped and she thought she was just hearing things or maybe it was a bad dream. When we left for work in the morning, she noticed the screen covering the living room window was mangled and barley hanging on, as if someone had tried to break in. This was reported to security and they responded saying they would watch the area. This girl was so distraught over this, she ended up staying in my room with me in fear of being alone in that condo again.
- Official Description (provided by the hotel):
- Indian Palms Vacation Club is the closest property within walking distance to the Empire Polo Fields, home to the famous music festivals Coachella & Stagecoach. As the golf capital of the world, guests can treat themselves a round of golfing activities and endless relaxation by the swimming pools and hot tubs or simply play a game of tennis in one of the eight tennis courts located in the resort. Each Suite offers all the comforts of a home from balcony/patio, full kitchen, deluxe bathrooms, queen-sized bed, picnic area and an onsite restaurant & health club. Indian Palms Vacation Club does not allow pets. Please note a Daily Resort Fee of $10 plus tax will be collect at time of booking. Country Club Directions: • Pass the security gate head straight on Disney Drive. Take a right onto Gable Dr. / Abbot St. (Street name changes) The Front Desk office is located at #77 Abbot St. Guests must be 18 years of age or older with a valid ID and credit card to book and check-in. ... more less
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- Also Known As:
- Indian Palms Vacation Club Hotel Indio