Arrived late at night, & the prearranged key was not available. The unit was not equipped with everything when we arrived. We had to ask for hangers, towels, dishes etc. There was not even any chairs on our patio. They did show up eventually. Two bedroom unit does not work well. No stove. No kitchen table or chairs. You have to eat at the couch. After spending 1 month there our air conditioning/heating unit was not repaired until 4 days before leaving.
There is no guide on the TV so you never know what you are watching or when it even started. Wifi was very poor & it was consistently down.
Our friends bikes got stolen with the first few days, even though they were locked up. No security gates at entrance of park.